User Manual

170
SERVICE INFORMATION
Warranty Service: Please go to the support and service section on our website at
www.bkprecision.com to obtain a RMA #. Return the product in the original packaging with proof
of purchase to the address below. Clearly state on the RMA the performance problem and return
any leads, probes, connectors and accessories that you are using with the device.
Non-Warranty Service: Please go to the support and service section on our website at
www.bkprecision.com to obtain a RMA #. Return the product in the original packaging to the
address below. Clearly state on the RMA the performance problem and return any leads, probes,
connectors and accessories that you are using with the device. Customers not on an open account
must include payment in the form of a money order or credit card. For the most current repair
charges please refer to the service and support section on our website.
Return all merchandise to B&K Precision Corp. with prepaid shipping. The flat-rate repair charge
for Non-Warranty Service does not include return shipping. Return shipping to locations in North
America is included for Warranty Service. For overnight shipments and non-North American
shipping fees please contact B&K Precision Corp.
B&K Precision Corp.
22820 Savi Ranch Parkway
Yorba Linda, CA 92887
www.bkprecision.com
714-921-9095
Include with the returned instrument your complete return shipping address, contact name,
phone number and description of problem.