User`s manual

faxed) available, so that you can respond quickly to our
questions.
• If your programmer is diagnosed as defective, consult your
local dealer or B+K PRECISION about the pertinent repair
center in your country. Please carefully include the following
items in the package:
• defective product
• completed "DEVICE PROBLEM REPORT" form
• photocopy of a dated proof of purchase
Without all these items we cannot admit your
programmer to repair.
Note:
You may find the "DEVICE PROBLEM REPORT" form:
• in Appendix A of this manual
• on our Internet site
www.bkprecision.com .
If you have an unsupported target
device
If you need to operate on a target device not supported by the
control program for programmer, please do not despair and
follow the next steps:
• Look in the device list of the latest version of the control
program on our Internet site (
www.bkprecision.com ). Your
new target device might already be included in this version! If
yes, download the file PG4UWARC.exe and install the new
version of the control program.
• Contact B+K PRECISION direct, filling up a "Device
Problem Report" form following the instructions at the end of
this form. We may need detailed data sheets of your target
device and, if possible, samples. The samples will be
returned to you after we include your target device in a new
version of PG4UW.
Note:
See also AlgOR service in Appendix C in this manual.
You may find the "Device Problem Report" form:
• in Appendix A of this manual
• on our Internet site
www.bkprecision.com .
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