Instruction manual

27
8 Service Information
Warranty Service: Please go to the support and service section on our website at
www.bkprecision.com to obtain an RMA #. Return the product in the original
packaging with proof of purchase to the address below. Clearly state on the RMA the
performance problem and return any leads, probes, connectors, and accessories that
you are using with the device.
Non-Warranty Service:
Please go to the support and service section on our website
at
www.bkprecision.com to obtain an RMA #. Return the product in the original
packaging to the address below. Clearly state on the RMA the performance problem
and return any leads, probes, connectors, and accessories that you are using with the
device. Customers not on an open account must include payment in the form of a
money order or credit card. For the most current repair charges, please refer to the
service and support section on our website.
Return all merchandise to B&K Precision Corp. with pre-paid shipping. The flat-rate
repair charge for Non-Warranty Service does not include return shipping. Return
shipping to locations in North America is included for Warranty Service. For overnight
shipments and non-North American shipping fees, please contact B&K Precision
Corp.
B&K Precision Corp.
22820 Savi Ranch Parkway
Yorba Linda, CA 92887
www.bkprecision.com
714-921-9095
Include with the returned instrument your complete return shipping address,
contact name, phone number, and description of problem.