User manual

UNIVERSAL SENSOR SWITCHING MODULE
Instruction manual Page 16
Released 09/2006 Rights reserved for change in technical data! HYGROSENS INSTRUMENTS GmbH Postfach 1054 D-79839 Löffingen Tel: [phone] Fax: [phone]
7 Guarantee
Hearty congratulations on the purchase of this high quality product! The quality of our
products is constantly monitored within the framework of our Quality Management
systems as per ISO 9001 standards. Nevertheless, if still there are any reasons for
complaint, we are ready to rectify the shortcomings free of charge within the
guarantee period of 24 months, if it is evident that the defect is due to some mistake
on our part.
Prerequisite for the fulfilment of guarantee service is that the details of defect should
be informed to us immediately and within the stipulated guarantee period.
Of course, damages due to unintended use or non-compliance of operating
instructions are excluded from this guarantee coverage. Moreover, defective sensors
or sensing units and also calibration service are not covered in the guarantee.
The serial number on the product should not be changed, damaged or removed.
Apart from the guarantee service, if any essential repairs are required to be carried
out, the service is free. However, further services and also postage and packing
expenses are chargeable.
Compensation demands on the basis of claim for liability or damages during the
guarantee period are excluded and these are, in general, not legally covered.
7.1 Repair and calibration service
During the tenure of guarantee period, we are very much at your disposal with our
service support. For any malfunctioning, you can simply send back the product to us
with a short description of problems observed. Please don’t forget to mention your
telephone number to enable us contact you for any possible queries.
We shall inform you about the likely amount of repair charges before taking up the
repair activity. The cost estimate is provided free. The postage and packing charges
for return are to be added over and above the repair costs.
In our calibration laboratory, we can also calibrate your measuring and testing devices
with repeatability of National standards. Please contact us, we would be pleased to
send you a non-committal offer!
Service address:
HYGROSENS INSTRUMENTS GmbH
- Service workshop -
Maybachstr. 2
79843 Löffingen, Germany
Telefon 0 76 54 / 80 89 69-0
Telefax 0 76 54 / 80 89 69-9
Email [e-mail]
Internet www.hygrosens.com