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INSTALLATION AND SET-UP MANUAL

C3 MAESTRO

™

DISPATCH CONSOLE FOR WINDOWS NT

WITH ENHANCED AUDIO ENCLOSURE

TABLE OF CONTENTS

Page

GENERAL....................................................................................................................................................... 5

PERSONAL COMPUTERS ................................................................................................................... 6

Hardware............................................................................................................................................. 6

Software.............................................................................................................................................. 6

BOARD SET-UP............................................................................................................................................. 6

ENHANCED AUDIO ENCLOSURE..................................................................................................... 6

Audio System Board........................................................................................................................... 6

Mic Audio ALC Enable/Disable DIP Switch (S1)....................................................................... 6

Digital Potentiometers’ Settings .................................................................................................. 7

SPEAKER ASSEMBLY.......................................................................................................................... 7

Speaker Amp Board............................................................................................................................ 7

Minimum Volume Level DIP Switch (SW1 Position 1).............................................................. 8

Maximum Volume Level DIP Switch (SW1 Position 2) ............................................................. 8

RS-422 BOARD........................................................................................................................................ 8

INTERCONNECTING THE EQUIPMENT................................................................................................ 11

CEC/IMC INTERCONNECTIONS....................................................................................................... 11

Control Data Link ............................................................................................................................... 12

Overview ..................................................................................................................................... 12

RS-422 Interfacing (Co-Located Hook-Ups)............................................................................... 12

RS-232 Interfacing (Remote Console Hook-Ups Via 4-Wire Modems And RS-232

Interconnections) ......................................................................................................................... 14

ZyXEL Modem Configuration..................................................................................................... 14

Other Modems ............................................................................................................................. 15

Audio Links ........................................................................................................................................ 16

PERSONAL COMPUTER...................................................................................................................... 23

PC-To-Enhanced Audio Enclosure Serial Data Interconnect Cable ................................................... 23

Standard PC Keyboard........................................................................................................................ 23

Mouse (Or Other Pointing Device)..................................................................................................... 23

Video Display Monitor ....................................................................................................................... 23

ENHANCED AUDIO ENCLOSURE..................................................................................................... 23

Dispatch Keyboard (if used) ............................................................................................................... 23

Desk Mic (if used) ............................................................................................................................. 23

Headset Jacks (if used) ....................................................................................................................... 24

Boom/Gooseneck Mic (if used).......................................................................................................... 24

Footswitches (if used)......................................................................................................................... 24

Speakers (if used)................................................................................................................................ 25

Recorder Outputs (if used).................................................................................................................. 25

External Paging Encoder Input (if used)............................................................................................. 25

Summary of content (48 pages)

PAGE 1
INSTALLATION AND SET-UP MANUAL C3 MAESTRO™ DISPATCH CONSOLE FOR WINDOWS NT® WITH ENHANCED AUDIO ENCLOSURE TABLE OF CONTENTS Page GENERAL....................................................................................................................................................... PERSONAL COMPUTERS ................................................................................................................... Hardware.................................................................................
PAGE 2
AE/LZB 119 1894 R1A TABLE OF CONTENTS Page Relay Outputs (if used) ....................................................................................................................... Call Director (if equipped) .................................................................................................................. Console-to-CEC/IMC Audio Interconnections ............................................................................ Console-to-Call Director Interconnections ....................
PAGE 3
AE/LZB 119 1894 R1A TABLE OF CONTENTS Page CABLE ASSEMBLY DIAGRAMS CONTROL DATA CABLE (100-FOOT) 19B804083P3 ...................................................................... 21 AUDIO CABLE (100-FOOT) 19B804083P2 ......................................................................................... 22 TABLES Table 1 − Approved Personal Computers ...........................................................................................
PAGE 5
GENERAL 350A1371P8, and rack-mount 350A1371P11 — P12. GENERAL The purpose of this manual is to guide field installation and maintenance personnel through the installation and setup of an EDACS® C3 Maestro™ dispatch console for the Windows NT operating system. Installation and set-up of a C3 Maestro console equipped with an Enhanced Audio Enclosure audio system is covered. Figure 1 is a simplified diagram which indicates equipment interconnections in a typical installation of this type.
PAGE 6
AE/LZB 119 1894 R1A BOARD SET-UP NOTE IMPORTANT NOTE PERSONAL COMPUTERS In most cases, changes to the factory DIP switch and digital pot settings ARE NOT REQUIRED. The following information lists the normal factory settings and the optional settings which are available. Digital pot setting changes must be accomplished after most of the installation procedures presented later in this manual are complete and the console has been powered-up.
PAGE 7
BOARD SET-UP Digital Potentiometers’ Settings To provide computer-controlled level settings, the Enhanced Audio Enclosure's audio input and output circuits incorporate 256-position digitally-controlled potentiometers. These digital pots, located on the Audio System Board, allow adjustment of the Enhanced Audio Enclosure's audio levels via the PC.
PAGE 8
AE/LZB 119 1894 R1A BOARD SET-UP power. Factory settings are shown in Figure 3. These switches have no effect on headset earphone output levels. Currently, the other two DIP switch positions on SW1 are not used. ON 1 2 3 4 NOTE NOTE SW1 may have a tape seal placed over the switches to prevent changes. Minimum Volume Level DIP Switch (SW1 Position 1) When SW1 position 1 is "OFF" or "OPEN", the minimum volume level feature is enabled. This is the factory setting.
PAGE 9
BOARD SET-UP AE/LZB 119 1894 R1A Table 4 – Digital Potentiometers AUDIO SYSTEM BD. POT NO. ENHANCED AUDIO ENCLOSURE AUDIO CIRCUIT LOCATED IN / ADJUSTS * TYPICAL SETTING ** 1 Call Director Input — Adjusts level of telephone line audio from Call Director. Affects audio levels to operator/supervisor headsets, select speaker, select recorder and line output to CIM line input (to radio) during Call Director radio patch operations. Also see pot 14.
PAGE 10
AE/LZB 119 1894 R1A BOARD SET-UP Table 4 – Digital Potentiometers (Continued) AUDIO SYSTEM BD. POT NO. ENHANCED AUDIO ENCLOSURE AUDIO CIRCUIT LOCATED IN / ADJUSTS * TYPICAL SETTING ** 20 Auxiliary Input — Adjusts level of line 4 input audio from CIM line 4 output (from radio). Affects audio levels applied to select recorder, and all speakers during Call Director patch operations. Secondary line 4 adjustment used only if console is equipped with a Call Director. Also see pot 18.
PAGE 11
INTERCONNECTING THE EQUIPMENT INTERCONNECTING THE EQUIPMENT A C3 Maestro dispatch console system equipped with an Enhanced Audio Enclosure requires the following interconnections. See Figure 1: • • • • • PC-to-CEC/IMC Data Concentrator Card control data link – Via twisted pairs, phone lines, punch blocks and/or 4-wire modem equipment. A 100-foot (30.5 meters) pre-wired cable is supplied for co-located RS-422 hook-ups.
PAGE 12
AE/LZB 119 1894 R1A INTERCONNECTING THE EQUIPMENT RS-422 Interfacing (Co-Located Hook-Ups) Control Data Link Overview Either an RS-422 (four-wire) or an RS-232 (three-wire) full-duplex serial control data link may be employed between the console and the CIM within the CEC/IMC. Since RS-422 interfacing is superior to RS-232, PCs used within the C3 Maestro console normally ship from the factory with an RS-422 serial port provided for this purpose.
PAGE 13
INTERCONNECTING THE EQUIPMENT If COM3: Interrupt Jumper JP3 COM Port Port Address Interrupt COM3 3E8 IRQ11 Normally, a pre-wired 100-foot (30.5 meters) cable is supplied with the console equipment package for RS-422 control data interconnections between the CEC/IMC and a co-located C3 Maestro console. The cable's part number is 19B804083P3. It has a female DB-25 connector on one end for mating to the RS-422 male DB-25 connector at the PC (see the following note).
PAGE 14
AE/LZB 119 1894 R1A INTERCONNECTING THE EQUIPMENT ZyXEL Modem Configuration RS-422 TX+ (BLUE) RS-422 TXRS-422 RX- (WHITE/BLUE) (WHITE/ORANGE) SIGNAL GROUND (WHITE/GREEN) 1 2 6 3 7 4 8 CONNECTOR ON PLUG-IN (EXPANSION) RS-422 BOARD 3PXCC2A; NOT ON PC MAIN/SYSTEM BOARD! 5 9 RS-422 RX+ (ORANGE) NOTES: 1. VIEWED FROM BACK OF COMPUTER (MALE DB-9) OR WIRING SIDE OF MATING CONNECTOR (FEMALE DB-9). 2.
PAGE 15
INTERCONNECTING THE EQUIPMENT OPTION REQUIRED SETTING RDL REQUEST DENY LLINE TX POWER 0 DBM (or as required; use -15 DBM if line loss is 0 Dbm) PHONE JACK SINGLE RJ11 MAKE/BREAK RATIO 39% / 61% SECONDARY CHANNEL DISABLED PANEL LOCK UNLOCK (or as required) SYNC CLOCK MASTER = CEC/IMC modem; SLAVE = console modem AUTO HANDSHAKE ORIGINATE = CEC/ IMC modem; ANSWER = console modem LINE TYPE 4. AE/LZB 119 1894 R1A 8. Using the modem’s RESET submenu, set RESET = PROFILE 0.
PAGE 16
AE/LZB 119 1894 R1A INTERCONNECTING THE EQUIPMENT Parity = None Commanded Dialer = Asynchronous AT Command Set = Disabled DTR Control = Disabled DSR = Forced High DCD = Normal CTS = Forced High DTE Fallback = Disabled Options = Retained At Disconnect • • • Test Options - All Disabled (or factory defaults) Dial Line Options - (not applicable; leave at factory defaults) Speaker Options At the C3 Maestro, audio connections terminate at the DB-25 connector on the Enhanced Audio Enclosure's rear panel.
PAGE 17
INTERCONNECTING THE EQUIPMENT AE/LZB 119 1894 R1A NOTE NOTE Do not over-tighten the screws on the DB-style connectors.
PAGE 18
AE/LZB 119 1894 R1A INTERCONNECTING THE EQUIPMENT Figure 7A − CEC/IMC-To-C3 Maestro Interconnections (Co-Located) 18
PAGE 19
INTERCONNECTING THE EQUIPMENT AE/LZB 119 1894 R1A Figure 7B − CEC/IMC-To-C3 Maestro Interconnections (Remote And/Or RS-232) 19
PAGE 20
AE/LZB 119 1894 R1A INTERCONNECTING THE EQUIPMENT Figure 7C − Field-Fabricated Adapter 20
PAGE 21
INTERCONNECTING THE EQUIPMENT AE/LZB 119 1894 R1A CABLE ASSEMBLY DIAGRAM CONTROL DATA CABLE (100-FOOT) 19B804083P3 (Made from 19B804083 Sh. 4, Rev.
PAGE 22
AE/LZB 119 1894 R1A INTERCONNECTING THE EQUIPMENT CABLE ASSEMBLY DIAGRAM AUDIO CABLE (100-FOOT) 19B804083P2 (Made from 19B804083 Sh. 3, Rev.
PAGE 23
INTERCONNECTING THE EQUIPMENT PERSONAL COMPUTER PC-To-Enhanced Audio Enclosure Serial Data Interconnect Cable The PC-to-Enhanced Audio Enclosure RS-232 serial data link uses cable P29/5010150000 (350A1371P29). This cable has a female DB-9 connector on one end for mating to the PC's male DB-9 serial COM port connector. The cable's other end has a male DB-9 connector for mating to the female DB-9 connector labeled "PC" at the Enhanced Audio Enclosure. The cable is nine (9) feet long.
PAGE 24
AE/LZB 119 1894 R1A INTERCONNECTING THE EQUIPMENT CAUTION Headset Jacks (if used) q q CAUTION At the selected location, secure each headset jack box (part of option CRCN1W or equivalent) to the mounting surface using the four (4) #10 thread-forming screws supplied in the installation kit or use alternate hardware if required (not supplied). Before mounting, verify adequate clearance is maintained for the headset's plugs.
PAGE 25
INTERCONNECTING THE EQUIPMENT q activate the console's conventional channel monitor function. All footswitch cables terminate with male DB-9 connectors. Mate the appropriate male DB-9 footswitch connector to the respective female DB-9 connector at the Enhanced Audio Enclosure's rear panel. Tables 19 and 20 indicate "OPER FT. SW." and "SUPER FT. SW." connector pin-outs. labeled "RECORDER" on the Enhanced Audio Enclosure's rear panel.
PAGE 26
AE/LZB 119 1894 R1A INTERCONNECTING THE EQUIPMENT PAGING WIRE SECURING SCREWS LOCATED ON TOP WIRE ATTACHMENT: 1. UNPLUG TERMINAL BLOCK FROM MATING CONNECTOR. 2. IF REQUIRED, COMPLETELY LOOSEN WIRE SECURING SCREW. 3. INSERT WIRE. 4. TIGHTEN WIRE SECURING SCREW. 5. REPEAT FOR OTHER WIRES. 6. RECONNECT TERMINAL BLOCK TO "PAGING" MATING CONNECTOR.
PAGE 27
INTERCONNECTING THE EQUIPMENT AE/LZB 119 1894 R1A Table 9 − Enhanced Audio Enclosure-To-CEC/IMC Call Director Audio Signal Descriptions TYPE INPUT / OUTPUT Patched Radio Input Radio audio from CIM TX channel/line 4. During a CD telephone patch, this audio is heard at the telephone. CD/Operator Mic Output Telephone/operator mic audio to CIM RX channel/line 4. This audio is heard at the radio.
PAGE 28
AE/LZB 119 1894 R1A ENHANCED AUDIO ENCLOSURE PIN-OUTS q If not accomplished in the previous instructions in this manual, install a 4-wire balanced line (two pairs) between the required CEC/IMC Audio Concentrator Card and Enhanced Audio Enclosure. Refer to the section entitled “CEC/IMC INTERCONNECTIONS” (page 11). In most cases, the pre-wired 100-foot audio cable (part number 19B804083P2) is utilized as described in the “Audio Links” subsection (page 16).
PAGE 29
KBD PC I/O SUPER OPER J18 F J16 F J15 F J14 F See Table 13 F See Table 12 F M J11 J7 F J6 F See Table 14 See Table 11 AUX. IN 4 J2 1 4 J13 PAGING OFF 1 RECORDER J1 See Table 15 J5 F OPER H/S DESK MIC See Table 16 J4 F See Table 17 J3 M J10 See Table 19 M J9 See Table 20 M J8 FT. SW.
PAGE 30
AE/LZB 119 1894 R1A ENHANCED AUDIO ENCLOSURE PIN-OUTS Table 12 – Call Director (female DB-9 labeled "CALL DIR") Table 14 – Desk Microphone (female DB-9 labeled "DESK MIC") PIN NAME USE PIN NAME no connection ON_HOOK_NO normally-open relay output; see pin 6 and Table 10 1 1 2 PS_GND_IN ground for pin 3 2 CD_HOOK_SENSE_IN 3 MONITOR_PTT_IN monitor PTT (enable) input 3 CD_JACK_SENSE_IN 4 PS_GND_IN ground for pin 6 4 PS_GND_IN 5 CALL_DIRECTOR_IN- ½ CD bal.
PAGE 31
ENHANCED AUDIO ENCLOSURE PIN-OUTS AE/LZB 119 1894 R1A Table 16 – Supervisor Headset (female DB-9 labeled "SUPER H/S") PIN NAME 1 no connection 2 no connection 3 SUPR_JACK_SENSE_IN headset connected/not connected sense input 4 PS_GND_IN ground for pins 3 & 6 5 SUPR_HEADSET_ MIC_IN_GND mic audio ground for pin 9 6 SUPR_PTT_IN 7 8 9 USE PIN NAME USE 1 UNSELECT_SPEAKER_ x_OUT high-impedance speaker audio output 2 USEL_SPEAKER_ x_OUT_ GND ground for pin 1 3 no connection 4 +12V 5
PAGE 32
AE/LZB 119 1894 R1A ENHANCED AUDIO ENCLOSURE PIN-OUTS Table 20 – Supervisor Footswitch (female DB-9 labeled "SUPER FT. SW.
PAGE 33
AUDIO TOWER REPLACEMENT Table 26 – Recorder Outputs (4-position terminal block labeled "RECORDER") Table 24 – Relay Connections (18-position terminal block labeled "RELAYS") ACTIVATION METHOD TERMINAL NAME* 1 RELAY_1_NO 2 RELAY_1_C PTT 3 RELAY_1_NC (momentary action) 4 RELAY_2_NO Dispatch Keyboard 5 RELAY_2_C 6 RELAY_2_NC (momentary action) 7 RELAY_3_NO Dispatch Keyboard 8 RELAY_3_C 9 RELAY_3_NC (toggle action) 10 RELAY_4_NO (currently not 11 RELAY_4_C
PAGE 34
AE/LZB 119 1894 R1A q q q 2. q q q q q q 3. q 34 AUDIO TOWER REPLACEMENT Disconnect the large PC-to-Audio Tower interconnect cable connecting the Audio Tower to the Logic Board installed in the PC. This cable is no longer needed. 4. q Console-To-CIM Serial Control Data Link 5. Console-To-CIM Audio Link At the Audio Tower, label and then disconnect all cabling between it and external equipment and accessories.
PAGE 35
AUDIO TOWER REPLACEMENT Table 28 – Dispatch Keyboard Cable Color Coding q MALE DIALOG BOX-9 PIN NUMBER CABLE WIRE COLOR USE 1 red dc power 2 white keyboard data 4 green ground 6 (bare) shield AE/LZB 119 1894 R1A 10. Recorder Outputs q Connect the Dispatch Keyboard to the Enhanced Audio Enclosure in accordance with subsection entitled “Dispatch Keyboard (if used)” in this manual (page 23).
PAGE 36
AE/LZB 119 1894 R1A POWER-UP PROCEDURE are not required and, if present, they should be removed for Enhanced Audio Enclosure applications. 1. If the console application is running, exit it via the exit button on the Main Menu command panel. If desired, save any new module programming changes when prompted. 2. If necessary, exit any other application software running under Windows NT. 3.
PAGE 37
SOFTWARE SET-UP PROCEDURE • Configurator program is available but not installed, refer to its User’s Manual (AE/LZB 119 1896) for an installation/reinstallation procedure. The software is typically distributed on one (1) 3 ½-inch floppy disk. SOFTWARE SET-UP PROCEDURE NOTE NOTE Unless otherwise noted, all procedures in this manual should be performed in the order presented. PC CMOS SET-UP PROGRAM All PCs used with the C3 Maestro console store their start-up configurations in CMOS memory.
PAGE 38
AE/LZB 119 1894 R1A 3. 4. SOFTWARE SET-UP PROCEDURE Press the key or, if no arrow key was pressed in the previous step, simply wait for the timer to expire (the timer stops if an arrow key is pressed). The Windows NT boot-up will conclude in a short time. 3. Select the Hardware tab by clicking it. If no mouse is available, use one or more keystrokes to select it. 4. Disregard this step if a slower CEC/IMC CIM control data link baud rate is not desired (factory setting = 19.
PAGE 39
SOFTWARE SET-UP PROCEDURE Via Windows NT (Verifying FIFO Is Enabled) q Each PC serial communication port which supports console operation has a very important configuration setting—“first-in-first-out” (FIFO)—which, if not enabled, may cause erratic console operation. Some third-party software installation programs may disable FIFO on one or more COM ports. In addition, changes within Control Panel’s Ports dialog box may unintentionally disable FIFO.
PAGE 40
AE/LZB 119 1894 R1A SOFTWARE SET-UP PROCEDURE NOTE NOTE NOTE NOTE The serial control data link between the PC and the CEC/IMC CIM must be operational before the console’s GUI will completely start. If not, the GUI program’s “Initializing, please wait…” message box will remain until the link is restored or the program(s) terminates. If this problem occurs, correct the serial control data link problem before continuing with the following database initialization procedures.
PAGE 41
SOFTWARE SET-UP PROCEDURE 7. 8. When a good/successful transmit message box displays, acknowledge it and return to the CEC/IMC Manager's main menu by closing the dialog box. If any error message box displays or no good/successful transmit message box appears after ten (10) seconds, the CIM Controller Board may not be properly installed and/or configured; check CIM Controller Board installation and DIP switch settings.
PAGE 42
AE/LZB 119 1894 R1A SOFTWARE SET-UP PROCEDURE Console Privilege Lists q Each console must be sent its privilege list from the CEC/IMC Manager as follows: 1. From the CEC/IMC Manager's Configure System main menu, select Console Configuration. This action will display the console configuration submenu. 2. From this sub-menu, select Privilege List. The Console Privilege List dialog box displays. 3. Select the console’s number via the respective list box (range = 1 to 32). 4.
PAGE 43
SOFTWARE SET-UP PROCEDURE Windows NT privileges are granted to it. Factory configuration disables both password expiration and password changes. NOTE NOTE Computer user account “groups” should not be confused with EDACS radio system trunked talk groups. The second user account — “CONSOLE” — is the factory default account set-up for dispatcher access. This account’s password is “CONSOLE” (all upper case; password entry is case sensitive).
PAGE 44
AE/LZB 119 1894 R1A SOFTWARE SET-UP PROCEDURE Printers During normal dispatch operations, the C3 Maestro console for Windows NT does not require any printer access. However, printer access may be beneficial during console set-up and/or troubleshooting periods to, for example, print-out a message data log file generated by the Communications Interface’s monitor. Also, if another application is utilized on the console’s PC, printer access may be required for this application.
PAGE 45
SOFTWARE SET-UP PROCEDURE • provides RTT module addition, deletion and positioning configuration functions for a console screen initialization file. Like an RSM module, each RTT module is assigned a unique status code number which corresponds to a radio unittransmitted status code number utilized throughout the EDACS radio system.
PAGE 46
AE/LZB 119 1894 R1A • • SOFTWARE SET-UP PROCEDURE Module Page Add/Delete — The factory default configuration has eight (8) module pages typically identified “Page A” thru “Page H”. With the UDS Configurator, the user may set the number of module pages using the add/delete module page function. The maximum number of module pages per screen initialization file is eight (8).
PAGE 47
SOFTWARE SET-UP PROCEDURE for each console is supplied from the factory to the customer. Licensing records are maintained at the factory. In addition to the required TCP/IP-related network configurations previously mentioned in this manual (page 43) and described in detail in the Administrator’s Manual, feature licensing also requires third-party software.
PAGE 48
AE/LZB 119 1894 R1A SOFTWARE SET-UP PROCEDURE Integrated Paging With the integrated paging feature licensed option, the console can generate its own paging tones via internal tone encoder circuits; therefore, an external paging encoder is not required for paging operations. Supported integrated paging tone formats include GE Type 99X, Y and Z, Motorola Quik-Call II™, Custom-Call, Reach, 5/6 and Dual-Tone Multi-Frequency (DTMF).