Installation manual

Rev. B 15 KEMU000826

03/26/04

SECTION 5:

TROUBLESHOOTING

5.1 DIAGNOSTIC MODE

Enter the Diagnostic Mode by setting all S1 DIP

switches to the OFF position and cycling the power of

the AVBPIT1 module

Rapid Eye will display a message in the Data Input window similar to that shown below.

Diagnostic Mode can also be used to pass unfiltered or generic ASCII data to the Rapid

Eye system.

5.2 INDICATORS

Green LED on the COM0

Channel flashes

Data is being transmitted by the POS device and being

received at the AVBPIT1 COM0 Channel.

Yellow LED on the COM1

Channel flashes

Data is being transmitted to the Rapid Eye.

Printer won’t print when

PIT is connected

For single COM port POS installations check if there is

signal on Pin 3 of the cable connected to printer. Pin 3 is

the transmit data pin and a signal here will halt printing.

1 2

Diagnostic

Mode