Installation guide
Quadro Manual II: Administrator's Guide Administrator's Menus
Quadro4x, 4xi, 4xa, 4xia, 4xs, 4xis, Quadro16x, 16xi, 16xa, 16xia, 16xs, 16xis; (SW Version 3.1.x) 55
The Enable off-hook Caller ID checkbox enables Caller ID transmission to the phone in the off-hook state attached to the certain line. Service is
applicable to the phones supporting the Call Waiting Caller ID feature.
Information on the Caller ID system:
Caller ID is a service identifying the caller (when performing a call or sending a voice mail) and notifying the called party about the identity of the
caller. Caller ID service is available only for phones with a display to show that information. Two types of Caller ID notification are available on
Quadro: FSK and DTMF.
FSK Standard
The FSK standard supports caller ID indication either with the phone handset on-hook or if the called party is already busy with another call or
operation (handset is off-hook). For internal calls, caller ID notification in FSK can show up to two lines of identifiable parameters on the called
phone’s display. The first line shows the caller’s extension number. The second line shows the caller’s nickname (if indicated in the configuration).
For external IP calls, caller ID notification in FSK can also show up to two lines of identifiable parameters on the called phone’s display. The first line
shows the caller’s user name. The second line shows the caller’s nickname (if indicated in configuration). If the nickname is not available and there is
a display name, provided by the caller party, the second line will display it, otherwise the URL in the format: username@host will be shown instead.
For calls from the PSTN network, the entire caller ID message will be shown, sent by the PSTN station.
DTMF Standard
The DTMF standard supports caller ID indication only if the phone handset is on-hook (phone is free and ready to accept calls). This standard also
has caller ID notification conditions but they are nonconfigurable as well. Caller ID notification in DTMF can show only one line of identifiable
parameter on the called phone’s display. For internal calls, it is the caller’s extension number. For external IP calls, it is the caller’s user name. For
calls from the PSTN network, caller ID will display the caller’s phone number only.
Please Note: DTMF supports only parameters consisting of digits. If any letter symbol has been used in the external caller user name, DTMF will
display no caller ID at all.
To Configure the Line Settings
1. Select the line number that ought to be configured from the Active Lines column on the Lines table on the Line Settings page
2. Press on the line number link from the Line Settings table. The Line Settings - Line# page will appear in the browser window.
3. Use the Caller ID drop down list to select the caller ID detection system mode corresponding to the phone type.
4. Enable Dialing Prefix With Caller ID checkbox if needed.
5. Configure Remote Party Disconnect Indication parameters by selecting the corresponding checkboxes.
6. Define a Ringer Type from the corresponding drop down list.
7. Enable Off-hook Caller ID if needed.
8. Press the Save button on the Line Settings - Line# page to save the caller ID system and other line specific configuration settings.
IP Line Settings
The IP Line Settings page is used to configure IP lines for IP phones to be connected to the Quadro. Quadro provides the possibility to connect
MGCP and SIP phones to its LAN side, assign the corresponding IP line to some active extension, and use MGCP and SIP phone as a simple phone
with all telephony services of the Quadro, for example, call hold, waiting, transfer, etc. Four IP Lines are available on the Quadro4x and eight IP
Lines are available on Quadro16x.
The IP Lines Settings page displays a table with the available IP lines on the Quadro. More IP lines can be enabled by entering the feature key in
the
Features page.
The IP Lines table lists all available IP lines with additional information
about each of them: number of the extension attached to it, information
about the phone type and the configuration details.
Each column heading in the tables is link. By clicking on the column
heading, the table will be sorted by the selected column. Upon sorting
(ascending or descending), arrows will be displayed close to the column
heading.
Pressing on the IP line link in the Available IP Lines column
, the Edit
IP Line page specific for the current IP line is opened and offers
a group of manipulation radio buttons that allows to enable the IP line
and to configure it to for use by the SIP or MGCP phones:
Inactive - selection disables the corresponding IP line.
MGCP Phone - selection configures the IP line for an MGCP phone to
be connected to the Quadro’s LAN.
• The MGCP phone’s IP Address, Gateway Name (optional)
and the Endpoint Name will be required for this selection.
Endpoint Name is defined on the MGCP phone and should
match on Quadro for the successful connection between the
MGCP device and the Quadro.
SIP Phone - selection configures the IP line for a SIP phone to be
connected to the Quadro’s LAN.
• Phone Model drop down list is used to select the IP phone
model to be used by the receptionist. The selection other than
Fig. II-97: IP Line Settings page