Installation guide

Quadro Manual II: Administrator's Guide Administrator's Menus
Quadro4x, 4xi, 4xa, 4xia, 4xs, 4xis, Quadro16x, 16xi, 16xa, 16xia, 16xs, 16xis; (SW Version 3.1.x) 48
and called party’s SIP address (see chapter Entering a SIP
Addresses correctly), extension or PSTN number as search
criteria. Wildcard symbols are allowed here.
The Call Statistics: Successful Calls, Missed Calls and
NonSuccessful Calls tables are lists of successful, missed and
unsuccessful incoming and outgoing calls and their parameters
(Call Start Time, Call Duration, Call destinations). Each column
heading in the tables is a link. By clicking on the column
heading, the table will be sorted by the selected column. Upon
sorting (ascending or descending), arrows will be displayed
close to the column heading.
Network Details column is present in Successful Calls table only and provides brief information about the call quality and codecs used for receive
and transmit packets. Clicking on the successful call details will open
RTP Statistics page where detailed information about the established call is
provided. Call Detail column is present in Non Successful Calls table only and indicates the reason of the call being unsuccessful.
Filter performs a search procedure by the selected criteria. The search may be done with several criteria at once.
To Enable/Disable the Statistics
1. Enter the Call Statistics Settings page.
2. Select/deselect the Enable Call Reporting checkbox to enable/disable statistics recording.
3. If enabling the statistics, the maximum number of records to be stored in the statistics table should be selected from the corresponding drop
down lists.
4. Press Save to apply the new configuration.
To Filter the Statistics
1. Enter the desired criteria fields.
2. Press the Filter button to search the call reports within the Call Statistics table.
Please Note: To return to the complete Statistics Table clear all search criteria and press Filter.
To Reset the Statistics
1. Press the Clear All Records button in the Call Statistics Settings page.
2. Confirm the deletion with Yes. The call statistics will be deleted. To abort the deletion and keep the statistics information, click No.
RTP Statistics
The RTP Statistics page provides detailed information (Call Quality,
Receive and Transmit Codecs, Number of Packets and Packet Sizes,
Number of Received Lost Packets, Receive Jitter and Receive
Maximum Delay) about the established call is provided.
Below is the legend for Call Quality definitions on the displayed RTP
Statistics:
excellent - lost packets <= 1% & max_arrival_delay <= 100 ms
good - lost packets <= 5% & max_arrival_delay <= 200 ms
satisfactory - lost packets <= 10% & max_arrival_delay <= 400 ms
bad - lost packets <= 20% & max_arrival_delay <= 600 ms
very bad - lost packets > 20% or max_arrival_delay > 600 ms
Fig. II-85: RTP Statistics page
Please Note: RTP Statistics can be logged only when at least one of the call endpoints is located on the Quadro, e.g. it will not be logged when calls
from an external user are routed to another external user through Quadro’s routing rules, or when remote extension is used.
SIP Settings
The SIP Settings provide information on the SIP receive UDP and TCP ports and allows to select DNS server configuration for SIP and SIP timers
scheme.