Installation guide

Quadro Manual II: Administrator's Guide Administrator's Menus
Quadro4x, 4xi, 4xa, 4xia, 4xs, 4xis, Quadro16x, 16xi, 16xa, 16xia, 16xs, 16xis; (SW Version 3.1.x) 37
dependent on the Call Type defined in the same named drop
down list. If PBX call type is selected, the Quadro extension
number should be defined in this field. For the SIP call type,
the SIP address should be defined, for the PSTN call type, the
PSTN user number should be defined here.
Action drop down list is used to select the defined user’s
permissions (allow or deny) to use the pickup service for the
extensions included in the Pickup Group.
For Attendant extensions, Extensions Management - Edit Entry page consists of General Settings, Attendant Scenario, SIP Settings and
Advanced SIP Settings pages. The SIP Settings and Advanced SIP Settings pages are the same as for the regular extensions and are described
above, while General Settings and Attendant Scenario pages’ content is described below:
1. General Settings (for attendant extension)
This group requires personal extension information and has the
following components:
Display Name is an optional parameter used to define the Auto
Attendant’s description. Usually the display name appears on
the called party’s phone display whenever a call is performed or
a voice mail is sent.
With the Enable FAX Forwarding checkbox enabled, the
system moves the incoming FAX to the selected extension if a
FAX tone is detected on the Auto Attendant.
The Extension to forward drop down list is used to choose the
extension where the incoming FAX addressed to the Quadro’s
Auto Attendant will be forwarded. The list contains only those
extensions that have FAX support enabled. FAX support can be
enabled from the
Extension Codecs page.
Please Note: FAX forwarding is applicable only for incoming
calls from PSTN and IP networks, it is not valid for PBX calls.
Fig. II-66: Extensions Management - Edit Entry – General Settings for Auto Attendant page
The Percentage of System Memory drop down list is used to defined the space for the Auto Attendant’s system messages. The maximum value in
the drop down list is equal to the maximal available space for voice messages on Quadro.
2. Attendant Scenario
This group is used to select between default and custom
attendant functionality scenarios. When Default scenario is
selected, a group of settings should be adjusted, user defined
Auto Attendant welcome messages can be uploaded and the list
of Friendly Phones can be configured. For Custom scenario,
scenario script file (in EpygiXML coding, the coding standard
can be found at
Epygi Technical Support) should be defined and
custom voice messages can be uploaded.
Fig. II-67: Extensions Management - Edit Entry – Attendant Scenario page
The Default manipulation radio button selection enables following components:
• Send AA Digits to Routing Table checkbox selection switches the Auto Attendant to the routing mode. Any inserted digits in the Connection
menu will be parsed through the Routing Table on the Quadro.
Please Note: This checkbox affects ONLY Connections Menu (see Auto Attendant Services). In Call Relay Menu, the routing prefix needs
to be dialed (see Feature Codes) to parse the dialed number through the Routing Table.
• Attendant Welcome Message - this group allows updating the active Auto Attendant welcome message, downloading it to the PC, or
restoring the default one. The group offers the following components:
The Restore Default Welcome Message checkbox allows restoring the Auto Attendant default welcome message file if another one has
been previously selected. If the checkbox is selected, the file upload will be disabled.
Upload new welcome message indicates the file name used to upload a new welcome message. The uploaded file needs to be in PCMU
wave format, otherwise the system will prevent uploading it with the “Invalid audio file, or format is not supported” warning message. The