Quadro Manual II: Administrator's Guide Edition 1 SW Release 3.1.
Quadro Manual II: Administrator's Guide Table of Contents Manual I: see Installation Guide Step-by-step guide to install and configure Quadro basically Manual II: Administrator's Guide About this Administrator's Guide ................................................................................................................ 4 Quadro’s Graphical Interface ..................................................................................................................... 5 Administrator’s Main Page .
Quadro Manual II: Administrator's Guide Line Settings..........................................................................................................................................................53 Onboard Line Settings .........................................................................................................................................53 IP Line Settings ...........................................................................................................................
Quadro Manual II: Administrator's Guide About this Administrator's Guide About this Administrator's Guide The Quadro Manual is divided into three parts: • • • Manual-I: Installation Guide gives step-by-step instructions to provision the Quadro IP PBX and configure the phone extensions with the Epygi SIP Server.
Quadro Manual II: Administrator's Guide Quadro's Graphical Interface Quadro’s Graphical Interface Administrator’s Main Page As the result of logging in as an administrator, the page Quadro Management is displayed with a table of active calls (including information about call peers, call duration and start time) at the startup. Here the administrator may access the following settings and perform the actions: Fig.
Quadro Manual II: Administrator's Guide Quadro's Graphical Interface Recurrent Buttons Button Description Button Description This button leads back to the previous page of a fixed sequence of pages (used mainly in wizards). This button leads back to the page you have been on before. This button leads onward to the next page of a fixed sequence of pages (used mainly in wizards). This button confirms an operation you started before. This button discards the latest, not yet confirmed entries.
Quadro Manual II: Administrator's Guide Administrator's Menus Administrator’s Menus System Menu Fig. II-1: System Menu in Dynamo theme Fig. II-2: System Menu in Plain theme System Configuration Wizard The System Configuration Wizard is the helpful tool for the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration settings to make Quadro operational in its LAN.
Quadro Manual II: Administrator's Guide Administrator's Menus The System Configuration page contains the host name, IP address and Subnet Mask information about the Quadro LAN interface. These settings make Quadro available to the internal network. The System Configuration page offers the following input options: Host Name requires a host name for the Quadro device. IP Address requires the Quadro host address for the LAN interface. Subnet Mask requires the Quadro hosts’ Subnet Mask. Fig.
Quadro Manual II: Administrator's Guide Administrator's Menus Internet Configuration Wizard The Internet Configuration Wizard is the helpful tool for the administrator to configure the WAN interface settings and to adjust Quadro’s connectivity with an external network. The Internet Configuration Wizard MUST be run if it is desired for Quadro to be connected to the Internet.
Quadro Manual II: Administrator's Guide Administrator's Menus The bandwidth provided by the ISP has to be specified in the text fields Upstream Speed and Downstream Speed. The default entry in both fields is 10000, the maximum bandwidth of a 10 MB Ethernet. But most providers offer a smaller bandwidth than these 10000 kbit/s. The bandwidth required by an IP call depends on the codecs used and is listed in the tables below: Required Bandwidth for Standard Packets: Packet Size in msec. G.711u/G.711a G.
Quadro Manual II: Administrator's Guide Administrator's Menus The WAN Interface Configuration page may be used to modify the MAC address of the Quadro. This might be necessary, if the ISP (Internet Service Provider) requires a certain MAC address, for example, for authentication. The page offers the following components: MAC Address Assignment manipulation radio-buttons: • • This Device turns to the default MAC address of the Quadro. User Defined requires user defined MAC Address.
Quadro Manual II: Administrator's Guide Administrator's Menus Network Status The Network Status page includes the following information about Interfaces: Interface Name lists the Network interfaces available on the Quadro (LAN, WAN, IPSec and a number of PPPs, depending on the number of active PPP connections). IP Address lists the IP addresses corresponding to each network interface. Subnet Mask lists the subnet masks corresponding to each network interface.
Quadro Manual II: Administrator's Guide Administrator's Menus The area Receive Values: • • • • • • Receive Bytes - number of received bytes Receive Packets - number of received Ethernet packets Receive Errors - number of received packets containing errors Receive Drop Errors - number of received packets that have been discarded Receive Overrun Errors - number of received overrun errors that occur when the receive buffer is not large enough to hold all incoming packets.
Quadro Manual II: Administrator's Guide Administrator's Menus Static Parameters: Extension shows the extension number of the selected telephone line. Display Name shows the corresponding name. Phone State may have the value on hook or off hook. Number of Active Calls shows the number of calls that are currently present on the phone. Dynamic Parameters: Call State shows the current state of the extension (in voice mail, in call, waiting, busy, call out, ring in, etc.).
Quadro Manual II: Administrator's Guide Administrator's Menus The Lines Status table of each FXO Line gives information about the Allowed Call Types, shows the extension number (attendant or routing client), shows to whom the Incoming Call is Routed To and displays the State of the line (Free or Busy). Fig. II-17: Line Status - FXO Status page The Line Status for ISDN Trunk displays the state of the B1 and B2 channels and the information about the active calls on them.
Quadro Manual II: Administrator's Guide Administrator's Menus Hardware Status The Hardware Status table displays a list of the hardware devices present and currently available on the Quadro board. The hardware device version number and additional comments about its state are indicated here. Fig. II-20: Hardware Status page SIP Registration Status The SIP registration Status is a table displaying the SIP registration status of the Quadro extensions.
Quadro Manual II: Administrator's Guide Administrator's Menus IP Static Routes are used to forward IP packets from the Network, where the Quadro is connected, to the specified destination.
Quadro Manual II: Administrator's Guide Administrator's Menus The VPN Routes allow IP packets forwarding through the PPTP and L2TP tunnels of the Quadro. If no PPTP/L2TP connections exist on Quadro, no VPN routes can be generated.
Quadro Manual II: Administrator's Guide Administrator's Menus The Backup & Download all config & voice data link generates a backup file with all configuration settings and user uploaded greeting messages and opens a file chooser window for immediate download to the user PC. Attention: Configuration and voice data cannot be backed up if the size of voice data is too large.
Quadro Manual II: Administrator's Guide selection enables Time Based and Weekday Based checkboxes. Selecting one or both of them allows to define the time and the weekday, when configuration check/update will be automatically performed. Administrator's Menus Fig.
Quadro Manual II: Administrator's Guide Administrator's Menus Fig. II-31: Event Warning on the Main Menu page The System Events table is the list of new and read system events. System events have the corresponding coloring depending on the nature of the event: success (priority 1, color green), low importance failure (priority 2, color yellow), critical failure (priority 3, color red).
Quadro Manual II: Administrator's Guide Administrator's Menus Numerous circumstances may cause a certain application on Quadro to flag an event. The page Event Settings lists all possible events on the Quadro and allows controlling the way of notification (action), if one of those events takes place. Each entry in the events’ table has its checkbox assigned to the row. By selecting the corresponding checkboxes, operations such as Edit may be done for one or more events.
Quadro Manual II: Administrator's Guide Administrator's Menus The page Edit Event Settings offers the following input options: Application displays the application the event refers to. Multiple is shown here, if more than one event has been selected for the action assignment. Name displays the name of the event. Multiple is shown here, if more than one event has been selected for the action assignment. Description displays additional information about the event.
Quadro Manual II: Administrator's Guide Administrator's Menus Attention: Time and Date Settings will be reset if Quadro has lost power. Mail Settings The System Mail Settings page gives a possibility to send warnings automatically about the board status or problems to the administrator. System events that require email notification are selected on the Events page.
Quadro Manual II: Administrator's Guide Administrator's Menus server via HTTPS. Checkbox selection enables a Secure Port text field that requires the port number for HTTPS traffic. Send Test Mail is used to send a test SMS to the defined SMS Recipient Address. This button will be enabled if correct values have been submitted and saved on this page. Firmware Update This window allows to update the software of Quadro by installing new firmware called image.
Quadro Manual II: Administrator's Guide Administrator's Menus This page displays non-editable information about the image validity. The Image Check will display invalid if the image does not correspond to the hardware version. The fields Current Software Version and New Software Version show the old software version and the version of the new image. This page needs a confirmation to continue image updating. If you are sure that the image version is appropriate for your device press Save. Fig.
Quadro Manual II: Administrator's Guide Administrator's Menus Diagnostics The System Diagnostic page gives a possibility to run Network and WAN protocol diagnostics, to verify Quadro's connectivity and to download all system logs for possible problems recovery. The Start Detecting WAN Protocol button is used to initiate WAN diagnostics that will detect the WAN IP configuration: static or through DHCP and PPP servers. For static WAN IP configuration, gateway availability is checked.
Quadro Manual II: Administrator's Guide Administrator's Menus Features This page lists all features, that may be activated by a software key, characterized by a Feature Description and provided with its Status: • • • No Key Found - the feature is currently not available Reboot Needed - the feature key has been entered and Quadro has to be rebooted Activated - the feature is available Following features may be activated via the software key: • • IP Phone support - enables additional LAN-sided IP phon
Quadro Manual II: Administrator's Guide • • • Administrator's Menus Administrator – this is a main (super) administrator’s account. It is a matter of configuration whether to have password factory reset safe or not, i.e. whether default password will be retrieved after the factory reset or not. Administrator has an access to all Web GUI pages, no configuration permissions can be adjusted for this account. Administrator is responsible for granting access to all other user groups.
Quadro Manual II: Administrator's Guide Administrator's Menus On the Change Access Rights page, Grant Access/Deny Access functional buttons are used to grant/deny the access to the certain GUI page(s) for the selected user. When the access to the certain GUI page is denied for a user, “You are not authorized to access this page!” warning message will be displayed when user attempts to open the corresponding GUI page.
Quadro Manual II: Administrator's Guide Administrator's Menus Users Menu F Fig. II-53: Telephone Users Menu in Plain Theme Fig. II-52: Telephone Users Menu in Dynamo Theme Extensions Management The Extensions Management is used to create user extensions and auto attendants on the Quadro. From this page, by clicking on the user extension, administrator can get the extension settings pages. Two types of user extensions can be created on the Quadro: active and inactive extensions.
Quadro Manual II: Administrator's Guide Administrator's Menus The following columns are present in the table: • • • • • • • Extension - lists the 2-digit user or attendant extensions on the Quadro. This number is used for internal PBX calls. Display Name - indicates an optional display name to identify the caller. Attached Line - indicates the FXS or IP line corresponding extension is attached to.
Quadro Manual II: Administrator's Guide Administrator's Menus Allow Call Relay enables the current extension to be used to access the Call Relay service in the Quadro’s Auto Attendant. It is recommended to define a proper and non-empty password when enabling this feature in order to protect the Call Relay service from an unauthenticated access. Use for Call Park allows to use the extension for the Call Park Service.
Quadro Manual II: Administrator's Guide Administrator's Menus UserID requires an identification parameter to reach the SIP server. It should have been provided by the SIP service provider and can be requested for some SIP servers only, for others, the field should be left empty. Send Keep-alive Messages to Proxy enables the SIP registration server accessibility verification mechanism. Timeout indicates the timeout between two attempts of SIP registration server accessibility verification.
Quadro Manual II: Administrator's Guide Administrator's Menus Enable checkbox activates the Call Queue functionality on the extension. Call Queue Size text field requires the length of the call queue, i.e. the number of calls that can be held during extension being in call. If a maximal number of calls is already held in the call queue, next incoming call will be disconnected. Max Call Queue Appearance text field requires the maximal number of active calls on the line, i.e.
Quadro Manual II: Administrator's Guide Administrator's Menus When user dials the pickup extension having several extensions of the pickup group ringing, the first (oldest in time) call will be picked up. When user dials the pickup extension having no ringing extensions of the pickup group, “No call is available to pickup” message will be played to the user.
Quadro Manual II: Administrator's Guide Administrator's Menus dependent on the Call Type defined in the same named drop down list. If PBX call type is selected, the Quadro extension number should be defined in this field. For the SIP call type, the SIP address should be defined, for the PSTN call type, the PSTN user number should be defined here. Action drop down list is used to select the defined user’s permissions (allow or deny) to use the pickup service for the extensions included in the Pickup Group.
Quadro Manual II: Administrator's Guide Administrator's Menus system also prevents uploading if there is not enough memory available for the corresponding extension, which will cause the “You do not have enough space” warning. Browse opens the file chooser window to browse for a new welcome message file. The Download Welcome Message File link appears only if a file has been previously uploaded.
Quadro Manual II: Administrator's Guide Administrator's Menus The Edit functional button provides a possibility of editing multiple extensions at the time. In this case, fields that cannot be edited for multiple records have Multiple values in the Edit Entry page. When editing user and attendant extensions together, Edit Entry page displayed only those fields that are general for both user extension and attendant settings.
Quadro Manual II: Administrator's Guide Administrator's Menus The Extension Codecs page displays a list of Active Codecs and the state of the Out of Band DTMF and FAX Support features for Quadro extensions (also Auto Attendant). Please Note: Use caution when configuring Auto Attendant Codecs as they are used by virtual extensions for redirecting the incoming calls. The table Active Codecs lists active voice codecs for the selected line that are supported by Quadro.
Quadro Manual II: Administrator's Guide Administrator's Menus user. The Call Parking is valid for 15 minutes, during this time hold music (if configured) will be played to the parked destination party. When the Call Park timeout expires, the phone initiating call parking will start to ring, and if nobody picks up the parked call, or if the phone is off hook, the parked destination party will be disconnected automatically.
Quadro Manual II: Administrator's Guide Administrator's Menus The Automatically Enter Call Relay Menu checkbox enables direct access for the trusted user to the Quadro Auto Attendant Call Relay menu. If the checkbox is not selected, a trusted caller will be directed to the Auto Attendant's main menu, but still will be able to reach Remote Access (Voice Mailbox of the specified extension) and Call Relay services (see Feature Codes) with no authentication.
Quadro Manual II: Administrator's Guide Administrator's Menus afterwards. It can be the same as the caller’s address or can be different. When system accepts the call back settings, the corresponding entry will be logged to the Authorized Phones Database.
Quadro Manual II: Administrator's Guide Administrator's Menus and the call queue appearance value is greater than 1). If the call ringing in the background won’t be answered, it will be transferred to the user’s voice mailbox or, if no answer forwarding is enabled, will be forwarded to the corresponding destination. If call is set into the queue, the caller will hear a message to wait until the call will be answered and a hold music.
Quadro Manual II: Administrator's Guide Administrator's Menus The Receptionist Phone Configuration Wizard - Page 1 has the following components: Description text field requires the description of the receptionist to be configured. Phone Model drop down list is used to select the IP phone model to be used by the receptionist. Snom selection in the list enables the MAC address text fields used to insert the MAC Address of the corresponding Snom IP phone.
Quadro Manual II: Administrator's Guide Administrator's Menus The Extensions Directory Settings page allows to make a list of names assigned to the extensions on the Quadro. If the name spelled by the caller matched the one(s) listed in the Extensions Directory, the corresponding extension user name(s) will be played to the caller, for verifying the input and selecting the user to connect.
Quadro Manual II: Administrator's Guide Administrator's Menus Telephony Menu Fig. II-81: Telephony Menu in Dynamo Theme Fig. II-82: Telephony Menu in Plain Theme Call Statistics The Call Statistics page displays four tables and provides information on successful, unsuccessful and missed incoming and outgoing calls on the first three tables, and statistics settings on the fourth page.
Quadro Manual II: Administrator's Guide Administrator's Menus and called party’s SIP address (see chapter Entering a SIP Addresses correctly), extension or PSTN number as search criteria. Wildcard symbols are allowed here. The Call Statistics: Successful Calls, Missed Calls and NonSuccessful Calls tables are lists of successful, missed and unsuccessful incoming and outgoing calls and their parameters (Call Start Time, Call Duration, Call destinations). Each column heading in the tables is a link.
Quadro Manual II: Administrator's Guide Administrator's Menus UDP Port indicates the SIP UDP (User Datagram Protocol) receive port number. By default 5060 is selected and used. The SIP UDP port cannot be in the selected RTP/RTCP port range for FXS and IP lines (see RTP Settings), otherwise the “Mapped port for SIP shouldn’t be in RTP port range” error appears. TCP Port indicates the SIP TCP (Transmission Control Protocol) receive port number. By default 5060 is selected and used.
Quadro Manual II: Administrator's Guide Administrator's Menus RTP Settings The RTP Settings page allows the administrator to configure the codec’s packet size and silence suppression for each voice codec, to select the G726 codec standard, to define RTP/RTCP port ranges, etc. All parameters listed on this page may be modified and submitted. The Codec Properties table lists all codecs with the corresponding packetization interval and information about silence suppression.
Quadro Manual II: Administrator's Guide Administrator's Menus The RTP Settings – Edit Entry page offers a drop down list and a checkbox. Packetization Interval contains possible values (in milliseconds) to be configured for the selected codec. The Enable Silence Suppression checkbox selection enables voice activity detection for the selected codec. Fig. II-88: RTP Settings - Edit Entry To Edit Codec Parameters 1. 2. 3. 4. Select the codec from the Codecs Table that is to be edited.
Quadro Manual II: Administrator's Guide Administrator's Menus The RTP Parameters page is used to choose between the STUN and Manual NAT traversal connection for the RTP traffic and to define the RTP/RTCP ports for the connection over NAT. Manipulation radio buttons allow to select the type of connection over NAT: Selecting Use STUN will switch to automatic discovery of Mapped settings for the RTP UDP traffic over NAT. STUN settings are configured on the STUN Parameters page (see below).
Quadro Manual II: Administrator's Guide Administrator's Menus Fig. II-93: NAT Exclusion Table page The Add Entry page includes the following text fields: Add opens the Add Entry page where a new IP range can be added. Edit opens the Edit Entry page where the IP range can be modified. The page includes the same components as the Add Entry page. The NAT Exclusion Table lists all possible IP ranges that are not included into the NAT process, but may be accessed directly.
Quadro Manual II: Administrator's Guide Administrator's Menus The page Onboard Line Settings shows the table Available Lines where all active lines of Quadro are listed with their Attached Extension (if attached, else none). Further, the table provides information about the selected Ringer Type and Caller ID detection method that is configured for the selected line. The caller ID detection method is different for various types of phones and can be found in the phone manual.
Quadro Manual II: Administrator's Guide Administrator's Menus The Enable off-hook Caller ID checkbox enables Caller ID transmission to the phone in the off-hook state attached to the certain line. Service is applicable to the phones supporting the Call Waiting Caller ID feature. Information on the Caller ID system: Caller ID is a service identifying the caller (when performing a call or sending a voice mail) and notifying the called party about the identity of the caller.
Quadro Manual II: Administrator's Guide Administrator's Menus Other enables the MAC address text fields used to insert the MAC Address of the corresponding SIP phone. • Line Appearance text field requires number of simultaneous calls supported by the SIP phone. • Username and Password are required for this selection, which should match on both the Quadro and the SIP Phone for successful connection establishment. Fig.
Quadro Manual II: Administrator's Guide Administrator's Menus FXO Settings The FXO Settings are used to configure the FXO support that allows Quadro to connect to other PBXs or analog telephone lines. The FXO Settings also give a possibility to limit incoming or outgoing calls for the selected FXO line if required. Depending on the Quadro model, several FXO ports will be available on the board, thus giving the possibility to connect several PSTN lines to the Quadro and to use them simultaneously.
Quadro Manual II: Administrator's Guide Administrator's Menus Sharing Mode Sharing Mode is used to allow Quadro to use the FXO lines on other Quadro. This provides a possibility to call not only through local FXO lines but also through available shared FXO lines in the network of Quadros.
Quadro Manual II: Administrator's Guide Administrator's Menus Edit Entry page consists of the following components: Interface Type drop down list allows to choose between the user and network ISDN trunk interface configuration. Coding Type drop down list allows to select between a-law and mu-law coding types. LoopBackMode the loopback mode may be selected for trunk diagnostics purposes.
Quadro Manual II: Administrator's Guide Administrator's Menus Please Note: It is recommended to choose Other devices are connected to ISDN bus, if there are several subscribed numbers and multiple ISDN devices within the network. The MSN Service page lists all existing MSN numbers on the Quadro and allows assigning MSNs to the Quadro extensions, to the Auto Attendant, or to the routing client with two kinds of call routing possibilities, where incoming calls will be routed.
Quadro Manual II: Administrator's Guide Administrator's Menus between CALL PROC and ALERT messages. Timer it is used when Quadro is connected to a slow ISDN-PBX. Recommended values are: - fast connection (0ms); - normal (150ms), default; - slow ISDN-PBX (350ms); - very slow ISDN-PBX (500ms). Switch Type is another configuration parameter that depends on the Service Provider. Channel Selection is used to select between the Preferred and Exclusive B channel selection methods.
Quadro Manual II: Administrator's Guide Administrator's Menus The ISDN Trunk Status page provides information about the selected trunk state: Link displays the ISDN link state: up or down. Frame Synchronization displays the signal synchronization state in the trunk: Yes or No. HDLC Receive shows the number of packets received in HDLC (Highlevel Data Link Control) format. HDLC CRC Error shows the number of packets received with CRC (Cyclical Redundancy Check) errors.
Quadro Manual II: Administrator's Guide Administrator's Menus No ISDN trunk statistics are displayed on this page at first, but the page is automatically refreshed every 10 minutes. Statistics collected from that time as well as the last resetting of the counter will be displayed there. System Uptime, Current System Time and Last Time Cleared (last time ISDN statistics has been cleared) are displayed at the bottom of the page. To reset the statistics counters press the Clear button.
Quadro Manual II: Administrator's Guide Administrator's Menus The Call Routing page offers the following components: • • • The Route all incoming SIP calls to Call Routing checkbox that is used to route ALL incoming SIP calls (whether the pattern matches the extension’s SIP registration username or not) to the Call Routing table. No digits will be stripped in this case. The Call Routing Table link leads to the Call Routing table where routing patterns may be defined manually.
Quadro Manual II: Administrator's Guide Administrator's Menus The pattern in the highest position of the rearranged list will be considered as the preferred one. Second and subsequent matching patterns will be used, if the destination refused the call due to the configured Fail Reason. The Enable/Disable functional buttons are used to enable/disable the selected route(s). Disabled routes will take no effect while enabled routes will be parsed when initiating routing calls.
Quadro Manual II: Administrator's Guide Administrator's Menus The second page of the Call Routing Wizard offers different components depending on the Call Type selected on the previous page. Use Extension Settings is applicable to SIP and IP-PSTN call types only and allows to select the extension (also Auto Attendant) on behalf of the call that will be placed. The SIP settings of the selected extension will be used as the caller information.
Quadro Manual II: Administrator's Guide Administrator's Menus • Disable Privacy – with this selection, no SIP call security will be disabled, all headers of the SIP message will be transparently visible to the destination. • Enable Privacy - with this selection, SIP privacy will be specified for the corresponding route. Selection enables a group of checkboxes to choose the key headers to be fully or partly hidden or replaced.
Quadro Manual II: Administrator's Guide Administrator's Menus The Call Routing Wizard - Page 5 appears if the Set Date / Time Period(s) checkbox previously had been enabled on Page 1 of the Local Vall Routing Wizard, and it will require information about the pattern validity period(s). Page provides selection between Typical and Custom date/time rule definition.
Quadro Manual II: Administrator's Guide Administrator's Menus The Call Routing – Local AAA Table - Add Entry page offers a group of manipulation radio buttons to select the way of authorization and other parameters: • Authentication by Caller ID – selection is used to set the authentication based on the caller’s phone number (which is considered to be automatically detected). The Phone Number text field requires caller’s phone number.
Quadro Manual II: Administrator's Guide Administrator's Menus Best Matching Algorithm The Best Matching Algorithm is used by the Routing Agent (RA) to sort the list of the patterns that match a dialed number. Sorting is done by the following principle: the more the pattern matches the dialed number, the higher its priority. To decide which of the selected patterns matches the dialed number more in comparison with the others, the following list of criteria is used (List 1).
Quadro Manual II: Administrator's Guide Administrator's Menus Table 1 The list split into two subgroups ?2?1 123? [1-3]??? {100-150, asd, \*\?}1 1[1-3]3[0-8] 1231 *1* 123* {11-15}3* [1-3]* 12*31 *2*1 * Step 2: The two groups of the patterns are sorted separately from each other by the number of matching digits in descending order (Criterion 2, Table 2). The patterns that have the same number of matching digits are grouped into sub-lists (Table 3).
Quadro Manual II: Administrator's Guide Administrator's Menus Table 6 The list of patterns 1231 123? 1[1-3]3[0-8] ?2?1 Criterion 3 - {100-150, asd, \*\?}1 [1-3]??? 12*31 - 123* *2*1 - *1* {11-15}3* 0 0 [1-3]* * - Step 5: Each sub-list is sorted separately from the others by the number braces (“{ }”) in the pattern in descending order (Criterion 5, Table 7). The patterns that have the same number of ranges are grouped into sub-lists (Table 8).
Quadro Manual II: Administrator's Guide Administrator's Menus 1231 123? 1[1-3]3[0-8] ?2?1 {100-150, asd, \*\?}1 [1-3]??? 12*31 123* *2*1 {11-15}3* *1* [1-3]* * VoIP Carrier Wizard VoIP Carrier Wizard is used to define access codes for available VoIP Carrier account which will particularly allow to reach users over IP-PSTN providers or to call to the peers registered on the certain SIP servers by dialing simple digit combinations.
Quadro Manual II: Administrator's Guide Administrator's Menus VoIP Carrier Wizard – Page 2 is used to define VoIP Carrier Settings. Page contains following components: 1. VoIP Carrier Common Settings Account Name text field requires a username for authentication on the defined SIP server. Password requires a password for authentication on the defined SIP server. Confirm Password requires a password confirmation.
Quadro Manual II: Administrator's Guide Administrator's Menus VoIP Carrier Wizard – Page 3 contains VoIP Carrier access code selection components: Access Code text field requires a digit combination by dialing which the corresponding VoIP Carrier will be reached. Route Incoming Calls To drop down list allows to select an extension (or Auto Attendant) on the Quadro where incoming calls from the configured VoIP Carrier should be routed to.
Quadro Manual II: Administrator's Guide Administrator's Menus RADIUS Client Settings The RADIUS (Remote Authentication Dial In User Service) specifies the RADIUS protocol used for authentication and authorization, to differentiate, to secure and to account for the users. The RADIUS Server gives an extra possibility for caller from/through Quadro to pass authentication to be able to dial the specific number.
Quadro Manual II: Administrator's Guide Administrator's Menus The Username field is dedicated for accounting service only and is used to insert an identification username accounting will be performed on behalf of. When no username is specified in this field, source username will be used for accounting. Send Accounting messages manipulation radio buttons group is used to select the whether both Start and Stop Accounting messages should be sent or Stop Accounting message is delivered only.
Quadro Manual II: Administrator's Guide 5. Pen Drive 64MB 6. Lexar JumpDrive 128MB Administrator's Menus 11. DiskGo Edge Digital Media 128MB Please Note: It is strongly recommended to use one USB flash memory. Two sticks cannot be used simultaneously. Dial Plan Settings The Dial Plan Settings page is used to adjust the dialing timeouts for the routing calls over Quadro. This page consists of the only drop down list used to configure the dialing timeout for the Routing calls.
Quadro Manual II: Administrator's Guide Administrator's Menus Internet Uplink Menu Fig. II-124: Internet Uplink menu in Dynamo theme Fig. II-125: Internet Uplink menu in Plain theme PPP/ PPTP Settings The PPP/PPTP Settings page is used to establish a connection over the DSL link or any other type of uplink, to the ISP (provider party). A connection is needed to set up and to make or receive calls through PPP over Ethernet. The connection may be configured for manual setup or to be always up.
Quadro Manual II: Administrator's Guide Administrator's Menus The Advanced PPP Settings page offers a group of checkboxes: Enable automatic PPP restart at checkbox is used to select the time when PPP connection will be automatically restarted. Checkbox selection enables LCP echo failures text field that indicates the number of LCP echo failure packets received before the PPP connection will be considered as dead and will be restarted.
Quadro Manual II: Administrator's Guide Administrator's Menus Establishing an IPSec connection normally requires the functionality of a VPN gateway on each side of the communication line. An intelligent Internet access router, for example Quadro, delivers this function but also PCs or workstations may be equipped with VPN gateway functionality. For home offices it may be too expensive to get fixed IP addresses so they prefer dynamically allocated IP addresses.
Quadro Manual II: Administrator's Guide Administrator's Menus The first IPSec Connection Wizard page Add IPSec Connection has the Connection Name text field that requires a new IPSec connection name, which is mandatory, and should be filled out, otherwise an error will occur: “Error: Incorrect connection name”. Please Note: The input in the Connection Name field should be only in Latin characters, otherwise an error occurs and no IPSec connection can be created.
Quadro Manual II: Administrator's Guide Administrator's Menus Quadro <> Remote Subnet allows access from the local Quadro to all stations of the remote LAN (local subnet and remote VPN gateway devices are not included). Checkbox is disabled when “Quadro<>NAT<>[Internet]<>Peer” is selected from VPN Network Topology drop down list on the first page of IPSec Connection Wizard.
Quadro Manual II: Administrator's Guide Administrator's Menus The third page of the IPSec Connection wizard, Automatic Keying, is used to setup a type of password (Shared Secret) or the RSA public key to secure your IPSec Connection. The functionality of Perfect Forward Secrecy (PFS) can be added to both. Shared Secret is a type of password consisting of any characters that both of the IPSec Connection partners must know. The authentication will be done with this shared secret.
Quadro Manual II: Administrator's Guide Administrator's Menus The public key is displayed in the RSA Public Key text field so the user may inform their IPSec connection partner about it, for example, via fax. Furthermore, the user has a possibility to generate a new pair of keys by specifying the key length with the corresponding radio buttons Generate a new 1024bit RSA Key and Generate a new 2048bit RSA Key and the clicking the Generate Button.
Quadro Manual II: Administrator's Guide Administrator's Menus Add leads to the PPTP Client Connection - Add Entry page where a new PPTP client connection can be established: Server Host Name requires the server’s hostname. Please Note: The input in the Server Host Name field should be only in Latin characters, otherwise an error occurs and no PPTP connection can be created. Client Host Password requires the local peer password. The Server Host IP radio buttons allow selecting the PPTP server.
Quadro Manual II: Administrator's Guide Administrator's Menus L2TP server subnet, otherwise a corresponding error message appears. Fig. II-139: PPTP Server Configuration page The L2TP Configuration link displays a page to configure the L2TP connections. Attention: L2TP tunnels have no data encryption mechanism. The L2TP Configuration page has two pages with the table of existing L2TP connections on one page and the L2TP server settings on the other page.
Quadro Manual II: Administrator's Guide Administrator's Menus The Active L2TP Connection - Add Entry page is used to specify L2TP client connections and offers the following components: The Server Host Name text field requires the L2TP server’s name. Please Note: The input in the Server Host Name field should be only in Latin characters, otherwise an error occurs and no L2TP connection can be created. The Client Host Password text field requires the local peer password.
Quadro Manual II: Administrator's Guide 4. 5. 6. Administrator's Menus Specify the L2TP client password in the Client Password text field. Specify the server’s IP address in the Server IP text field. Press Save to add an active L2TP connection with these settings. To Add a Passive L2TP Connection 1. 2. 3. 4. Press the Add button on the L2TP Configuration page. Select the Passive Connection link. Enter the client host name and the password in the Client Host Name and Client Password text fields.
Quadro Manual II: Administrator's Guide Administrator's Menus The URL text field requires the complete request to be sent to the DynDNS server. Normally it has the format: [http://]www.server.domain:port/scriptpath/scriptname?param1=value1¶m2=value2 The request modifies the nameserver database so that the hostname will be resolved to the new IP address.
Quadro Manual II: Administrator's Guide Administrator's Menus Unassigned cells page indicates the number of ATM cells received that could not be associated with an existing connection. Value allows to set the correct VCC (a two-part number containing the virtual cannel and connection identifier separated by a dot) if it is not configured correctly. A list of Unassigned cells displays the VCC of the received cells followed by the number off cells received with this VCC. Fig.
Quadro Manual II: Administrator's Guide Administrator's Menus The second page of the ATM statistics is dependent whether the ADSL or G.SHDSL interface is active on the Quadro. Correspondingly, the ADSL or G.SHDSL page will be displayed. For ADSL interface, the ADSL page has the following subpages: The Common subpage displays the ADSL device characteristics on the first line: type, version number and the serial number.
Quadro Manual II: Administrator's Guide Administrator's Menus For G.SHDSL interface, the G.SHDSL page has the following subpages: The Common subpage displays the G.SHDSL device characteristics on the first line: type, version number and the serial number. State displays the driver internal connection state. The Link displays the G.SHDSL link status and the internal status of the modem connection is displayed as link value. Fig. II-153: ATM Statistics – G.
Quadro Manual II: Administrator's Guide The Firewall components: Configuration page offers Administrator's Menus the following The Enable IDS checkbox selection enables the Intrusion Detection System. The Enable NAT checkbox selection enables Network Address Translation. The Enable Firewall checkbox selection enables the firewall security service. The firewall security level has to be selected, otherwise the firewall cannot be enabled.
Quadro Manual II: Administrator's Guide Administrator's Menus View All displays all configured filters specified by their State (enabled or disabled), the selected Service, the set Action (allowed or blocked), the IP addresses the filters apply to (if Restricted) and the destination of port forwarding (Redirect to, in case of Incoming Traffic/Port Forwarding). As it is read-only, no modifications are allowed and no functional buttons are available.
Quadro Manual II: Administrator's Guide Administrator's Menus For example, the page to add a rule for Incoming Traffic/Port Forwarding offers the following input options: Service includes a list of possible services to be configured. All user defined services also will be displayed in this list. Action includes possible actions to setup the rule. Forward to IP requires the destination IP address where traffic should be transferred to, if it comes from the restricted host.
Quadro Manual II: Administrator's Guide Administrator's Menus Service Pool The Service Pool table is a list of all created services and their parameters. It is used to add new services with the appropriate settings (protocol type and port range). New services can be used to add a restriction or permission by defining a new filtering rule: Add opens the Add New Service page where new services may be added.
Quadro Manual II: Administrator's Guide Administrator's Menus Hide makes group members hidden and adds the HIDDEN comment in the member column. Add opens the Add Group page where a new group may be added. This page consists of the Group Name text field (requiring the group name) and the Group Description text field (requiring the optional group description), as well as standard Save and Back buttons to apply or abort changes. Edit opens the Edit Group page where the service parameters can be modified.
Quadro Manual II: Administrator's Guide 3. 4. 5. Administrator's Menus Check one or more checkboxes of the corresponding members that ought to be deleted from the Members table. Press Select all if all members ought to be deleted. Press the Delete button on the IP Pool Group Configuration page. Confirm the deletion with Yes or quit with No. To Delete a Group 1. 2. 3. 4. Select the Manage IP Pool Groups link. The IP Pool Configuration page appears with the table of groups (if any).
Quadro Manual II: Administrator's Guide Administrator's Menus LAN Services Menu Fig. II-168: LAN Services menu in Plain theme Fig. II-167: LAN Services menu in Dynamo theme DNS Settings The DNS Settings page gives the possibility to setup a name server for the Quadro. It offers the following components: NameserverAssignment radio buttons: • • Dynamically by provider selection automatically configures the assignment of the name server address from the provider party.
Quadro Manual II: Administrator's Guide Administrator's Menus The DHCP Leased IP Addresses page includes a list of the leased host addresses that are part of the Quadro’s LAN. For these hosts, Quadro acts as a server supplying them with a unique IP address. It displays a read-only table describing all the leased IP hosts and their parameters. The table contains the following columns: IP address - host IP address, assigned by Quadro. MAC address - host MAC address, provided by the host itself.
Quadro Manual II: Administrator's Guide Welcome Page Appendix: Extension User's Welcome Page This welcome page may be helpful, if administrators want to inform their extension users about individual data, they need to use the extensions. Such as phone numbers, phone lines, IP addresses and SIP numbers. To get a word form that may be edited and sent by mail, double-click on the paperclip sidewise. Welcome You are using a Quadro Voice Router made by Epygi Technologies, Ltd.
Quadro Manual II: Administrator's Guide System Default Values Appendix: System Default Values Administrator Settings Parameter System Default Value Admin Settings Login name -admin Password - 19 Quadro Hostname quadro LAN IP Address 172.30.0.1 Subnet Mask - 255.255.0.0 DHCP Server Enabled, IP Range - 172.30.0.100-172.30.0.254, WINS - 0.0.0.0. Regional Settings and Preferences Locale – US, TimerZone - US/Central, Theme – Dynamo. Emergency and PSTN codes Emergency code -911, PSTN code – 9.
Quadro Manual II: Administrator's Guide Parameter System Default Values System Default Value 11-26 extensions are attached to the FXS lines 1-16, 31-78 extensions attached to the IP lines 1-48, Call Relay – disabled, Call Park – disabled, External Call Policy – disabled, Percentage of System Memory for extensions 11-26 – 2%, Percentage of System Memory for extensions 31-78 – 1%. Extension Settings – SIP Registration username and password - automatically generated, SIP server - sip.epygi.
Quadro Manual II: Administrator's Guide Parameter System Default Values System Default Value Silence Suppression -yes G723 and iLBC properties: Packetization - 30ms Silence Suppression – yes RTP/RTCP port range for FXS lines - 6000-6049 RTP/RTCP port range for IP lines - 6050-6099 G276 Standard - ITU-T specification Telephone Event Draft Support - enabled RTCP Support - disabled NAT Traversal Settings NAT Traversal for SIP – force SIP and RTP Parameters - Use STUN SIP TCP Port – 5060 STUN Parameters: Pri
Quadro Manual II: Administrator's Guide Parameter System Default Values System Default Value T309 timer – 0, T310 timer – 60000, After Guard Timeout -150, Switch type - basic_dss1, Channel Selection – preferred, Bearer Establishment Procedure - on call acceptance, Called Party Type of Number – unknown, Calling Party Type of Number – unknown, Called Party Numbering Plan – ISDN/telephony numbering plan, Calling Party Numbering Plan – ISDN/telephony numbering plan, Incoming Called Digits Size – 0, Generate Pr
Administrator's Manual Appendix: System Default Values Extension Settings Parameter Voice Mail Settings System Default Value Maximal mail message duration - 5 min, Send end of greeting message – disabled, Ask password before granting local access to mail box – disabled, Ask password before granting remote access to mail box – enabled, Send welcome message – disabled, Play Voice Mail help – enabled, Automatically play messages - enabled, Send mails count information message – disabled, Send date/time in
Quadro Manual II: Administrator's Guide About this Administrator's Guide Appendix: Software License Agreement EPYGI TECHNOLOGIES, LTD. Software License Agreement THIS IS A CONTRACT. CAREFULLY READ ALL THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT. USE OF THE QUADRO HARDWARE AND OPERATIONAL SOFTWARE PROGRAM INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE HARDWARE OR SOFTWARE. 1. License. Epygi Technologies, Ltd.
Quadro Manual II: Administrator's Guide About this Administrator's Guide 9. Compliance With Laws. You may not use the Licensed Materials for any illegal purpose or in any manner that violates applicable domestic or foreign law. You are responsible for compliance with all domestic and foreign laws governing Voice over Internet Protocol (VoIP) calls. 10. U.S. Government Restricted Rights. The Licensed Materials are provided with RESTRICTED RIGHTS.
