Warranty

For all warranty issues please email [e-mail]. Include your
name, address, phone number, parts needed ,images of the unit or parts, and a
copy of your receipt. We will contact you by the next business day through email.
The tracking we be added to the shipment for fed ex and this will be entered into
the system as a replacement part. Some restrictions may apply. We appreciate
your patience. Thanks for contacting the warranty dept. 1-888-775-1330
LIMITED WARRANTY :
AZ Patio Heater, LLC (“Vendor”) warrants to the original retail purchaser of this
heater to no other person, that if this heater is assembled and operated in
accordance with the printed instructions accompanying it, then for a period of
one year from the date of purchase, all parts in such heater shall be free from
defects in material and workmanship. Vendor may require reasonable proof of
your date of purchase from an authorized retailer or distributor. Therefore, you
should retain your sales slip or invoice. This limited Warranty shall be limited to
the repair or replacement of parts, which prove defective under normal use and
service and which the vendor shall determine in its reasonable discretion upon
examination to be defective. Before returning any parts, you should contact
Vendors customer service department using the contact information listed
below. If Vendor confirms, after examination a defect covered by this limited
warranty in any returned part, and if Vendor approves the claim, Vendor will
replace such defective part without charge. If you return defective parts,
Transportation charges must be prepaid by you. Vendor will return replacement
parts to the original retail purchaser, Freight or postage prepaid.