User guide

67
Axxess Standard Display and Basic Digital Phone User Guide
Index
A
About This Guide 8
About Voice Mail 6
About Your Phone 4
Account Codes 51
ACD Hunt Groups 58
Adding Parties to a Conference 16
Administrators 61
Agent Help 57
Agent IDs 58
Alphanumeric Mode 7
Alternate Greeting 39
Assigning Secondary Extension Keys 50
Automatic Call Answer 37
Automatic Call Distribution (ACD) 58
Automatic System Forwarding 19
B
Background Music 37
C
Call Waiting 15
Callbacks 12, 14
Calls
enabling/disabling hunt groups 58
ending ACD 60
forwarding 18, 19
making 11
making conference 16
making emergency 14
picking up reverse transfer 18
placing non-handsfree 11
placing on hold 15
receiving 11
receiving non-handsfree 12
receiving off-hook voice announce 12
redirecting 12
returning to held caller 15
transferring 17
waiting for called phone 12
Canceling
call forwarding 18
callback requests 12
do-not-disturb 32
messages 24
queue requests 14
reminder messages 34
unheard messages 30
waiting messages 24
Cascade Levels 44
Changing
call screening transfer method 42
directory name 40
fax destination number 43
keymaps 37
language 38
message envelope 41
message search order 43
personal greeting 40
remote access password 55
transfer method 42
voice mail message envelope 41
voice mail password 41
volume levels 36
Clearing Reminder Messages 34
Conference Calls 16
Connecting a Headset 21
D
Date, Time, Name, and Extension Number 20
Default Feature Codes 64
Defaults
do-not-disturb message chart 31
mailbox password 10
outgoing call feature code 13
reminder message chart 33
Deleting Station Speed-Dial Numbers 47
Delivery Options 29
Dial Tones 36
Dialing Options 11
Dialing Station/System Speed-Dial Numbers 47
Dialing System/Station Speed-Dial Numbers 47
Directories
feature 52
intercom 52
name 10, 40
outside 52
phone 52
voice mail 54
Disabling
account codes 51
automatic call answer 37
background music 37
cascade levels 45
group listen feature 22