User guide

GETTING STARTED

Axxess Standard Display and Basic Digital Phone User Guide

To Pick Up (Reverse Transfer) a Call

1. Lift the handset and dial .

2. Dial the extension or hunt group number where the call is ringing or holding.

(See page 58 for more information about hunt groups.)

NOTE: If the Group Call Pickup feature is enabled, you can pick up a call ringing at

any station in a hunt group by dialing the hunt group’s extension number (available in

versions 5.2 and higher).

FORWARDING CALLS

With the Forwarding feature, you can have calls follow you (e.g., forwarded to a cell

phone), or you can redirect calls to a voice mail or other extension.

Manual Call Forwarding

Manual call forwarding allows you to send incoming calls to another extension num-

ber. You can even forward calls to outside numbers, if your phone is programmed to

allow this.

To forward calls:

1. Press or enter one of the following feature codes:

(Call Forward All Calls): All incoming calls are forwarded with-

out ringing at your phone.

(Call Forward If No Answer): All incoming calls are forwarded if

they are not answered before a timer expires.

NOTE: You cannot adjust this timer. Only the installer or System Administra-

tor can.

· (Call Forward If Busy): When your phone is busy, all incoming

calls are forwarded without ringing at your phone.

(Call Forward If No Answer or Busy): All incoming calls are for-

warded if your phone is busy or if you do not answer, as described above.

2. Do one of the following:

· To forward to an outside telephone number: Select an outgoing line and dial

a telephone number.

· To forward to an extension number: Dial the extension number.

· To forward to your message center: Press .

To cancel any call forward request:

Press and then .

FWD

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MSG

FWD SPKR