User guide

6
FINDING YOUR WAY
Axxess Standard Display and Basic Digital Phone User Guide
ABOUT VOICE MAIL
Voice mail is an application that is part of the Inter-Tel Voice Processing Unit. With
the voice mail application, you and other callers can send and receive recorded mes-
sages from any station or touch-tone telephone. To use this and other features, each
user (you included) is assigned a “voice mailbox,” which usually corresponds to a
valid extension number. You can, however, have an “unassociated” mailbox that does
not correspond to an extension. Unassociated mailboxes are typically used for agents
or other personnel who don’t have a permanent office.
With your voice mailbox, you can use personal or system greetings to let callers know
if you are out of town, on a call, etc. (see page 39). If a caller reaches your voice mail-
box, they can leave a message, hang up, or access an attendant.
In addition, the Voice Mail Administrator can program “group lists” of mailboxes.
With these lists, you can send a message to a group of people by entering one number
instead of everyone’s individual mailbox number.
NOTE: You cannot delete messages that are sent using group lists (see page 30).