User guide

TRANSFERRING CALLS

AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide

TRANSFERRING CALLS

Transferring To Another Extension

— To transfer so that the call rings at the other phone: Press .

To transfer so that the call is on hold at the other phone: Press and dial

press

— Dial the desired extension number.

— Wait for an answer, announce the call, and then hang up to complete the transfer.

— If the number is busy, there is no answer, or the transfer is refused, return to the

caller being transferred by pressing the flashing key.

Note If the special “Transfer-To-Connect” option has been programmed for your

phone, a transferred call connects immediately once the transferring party hangs up. (If

the option is disabled, you must press a Call key to answer the transferred call.)

Transferring To Voice Mail

— Press .

— Dial the voice mail extension number.

— If you want to send the call to a specific Voice Mail mailbox, dial the desired

mailbox number and then hang up to complete the transfer.

If you want to send the call to the Voice Mail main menu (so that the caller can

select the mailbox number), hang up to complete the transfer.

Transferring To An Outside Number

— Press .

— Select an outgoing line and dial the desired telephone number.

— Wait for an answer, announce the call, and then hang up to complete the transfer.

If the number is busy, there is no answer, or the transfer is refused, return to the

caller being transferred by pressing the flashing key.

To Pick Up (Reverse Transfer) A Call From Another

Extension:

— Lift the handset and dial .

— Dial the extension or hunt group number where the call is ringing or holding.

(See page 35 for more information about hunt groups.)

TRANSFER

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TRANSFER