User guide

Standard & Basic Keyset User Guide Inter-Tel AXXESS
2
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Basic keysets are available in non-display models only. Standard keysets are
available in both display and non-display models. The Standard display keysets
have two-line displays with 16-characters per line. When the keyset is not in use,
the display shows the extension number, user name, time of day, and date. Other
displays include: reminder messages, do-not-disturb messages, numbers dialed,
call sources, elapsed time of calls, current call costs, error messages, etc.
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In this user guide, phone locations are often referred to as “stations.” Each station
in your telephone system has an extension number that allows you to place inter-
com calls to it. Some stations belong to “hunt groups” that have special extension
numbers which route your call through the stations in the group. Your customer
service representative, trainer, or system administrator can provide you with a
list of extension numbers for your telephone system.
Feature Keys
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The buttons on your phone are called feature “keys,” which is why the phone is
called a “keyset.” The telephone system was designed to allow customized fea-
ture key layouts called “keymaps.” The locations of the various feature keys on
your keyset are determined by its keymap. Your customer service representative,
trainer, or system administrator can tell you how your specific keyset is laid out.
You can use the diagrams on the following two pages to note any differences
between the default feature keys and your keyset’s layout.
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If your keyset has been reprogrammed by the installer so that its feature keys do
not match the feature keys described in this user guide, refer to the owner’s guide
for procedures on using feature codes. Default feature codes are listed on the
back of this user guide.
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Your keyset may have CALL keys like those shown in the diagrams on the fol-
lowing page. These keys are used for call access. They are not associated with
specific lines. Instead, they are assigned to calls in the order that the calls are
placed or received. If there are more calls in progress than there are CALL keys,
new calls wait until a CALL key becomes available. Pressing an unlit CALL key
will enter the programmed Outgoing Call feature code for your phone.
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Depending on your keyset model, the Special Key may look like this
SPCL
or it
may look like this
∞
. The instructions in this guide refer to the Special Key
with the
SPCL
symbol.
•
There is a system-wide option called “SPCL Key Required For Feature Code
Entry.” If your customer service representative, trainer, or system administrator
tells you that it is enabled in your telephone system, you must always press the
SPCL key before dialing a feature code.
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Some of the keys on your keyset are equipped with lamps. The flash rates of the
lamps indicate the status of the lines, phones, and features assigned to the keys.
The flash rates and their meanings are explained throughout this user guide. For
more detailed flash rate information, refer to the owner’s guide.