User guide

Standard & Basic Keyset User GuideInter-Tel AXXESS

Answering Outside Calls

The Basics

— EITHER, Lift the handset

OR, Press

ANSWER

Options

Depending on how your system is programmed, you may be able to use one of the

following methods instead of pressing the ANSWER key:

— Press the flashing CALL key (if you have one).

— Press the flashing LINE or LINE GROUP key (if you have one).

To reverse transfer (pick up) a call that is ringing or holding at another phone:

— Lift the handset and dial

— Dial the extension number where the call is ringing or holding.

Call Screening

This feature is available only if your telephone system is equipped with an AXXES-

SORY Talk voice processing unit. The Transfer Method options can be programmed

in the database or by the mailbox user (see your Inter-Tel AXXESSORY Talk Voice

Mail User Guide for programming instructions). Depending on the Transfer Method

programmed for your phone, transferred calls from AXXESSORY Talk may be unan-

nounced (as usual), or one of the following may occur:

•

“Announce Only” Calls: Before the Voice Mail system transfers a call to you, a

prompt asks the caller to record his or her name before the system completes the

transfer.

•

“Screened” Calls: Before the Voice Mail system transfers a call to you, a

prompt asks the caller to record his or her name. When you answer the call from

Voice Mail, you hear, “You have a call from (caller’s name),” You then have the

following options:

— To accept the call, press

— To replay the announcement, press

— To send the call to voice mail, press

— To forward the call to another extension, press

and then enter the exten-

sion number.

— To refuse the call, press