User Guide

AB-Access Config & User Guide 5.5 Axxcelera Broadband Wireless
July 27, 2004 Company Confidential Page 122 of 129
13.1.3 Troubleshooting
13.1.3.1 Can’t ping the radio from the terrestrial interface.
1. Check all physical connections. The radio is a network device, which means if you
connect it to a PC (NIC) you will use a straight cable. If you connect the radio to a network device
(hub, switch, router) you will use a Ethernet cross-over cable(1-3, 2-6). It is also important to check
that the cable is punched down correctly in the wall box and the cable is terminated correctly at the
radio. The termination at the radio uses 568B (wo,o,wg,bl,wbl,g,wbr,br).
2. Make sure the computer you are pinging from is on the same network as the AP. If
you are on a different network than the radio make sure you have the proper routes in the radio and
the computer you are trying to ping from.
13.1.3.2 Can’t ping the radio across the wireless link.
There can be numerous reasons why you can’t ping across the wireless link. After following
these troubleshooting steps and you still can’t ping across the wireless link refer to the RF
troubleshooting document.
1. Check the 1483 processes in the radios. Make sure they are active and have the
correct PVC mapped.
BHM (r1483 command)
192.168.3.9 > r1483 pvc
Active PVC: 3/768
Active port: atm25m
BHS (r1483 command)
192.168.3.10 > r1483 pvc
Active PVC: 0/768
Active port: atm25m