User manual

7.11 Log Event

1. Product ID: Indicates the type of the controller is used on this particular system.

2. Model Name: Model name of the current system.

3. Serial Number: When calling or emailing technical support, please provide this number to

ensure the proper support from our engineers.

4. Firmware Version: The current version of the firmware. Please keep the firmware up to

date, since each release of firmware might improve the overall performance of the system or

minor bug fix.