User manual

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The only key to backing up data is to always have your data saved in at least two permanent places.
4.20 Recovering from a Non-Fatal Bug or a Crash
4.20.1 Please Write Down All Error Messages Verbatim – and Email Me
If a non-fatal or fatal bug occurs in WinLTP, please write down verbatim any error messages (include all
correct punctuation and upper/lower cases) and any other possibly useful information that might indicate
how the program non-fatal bug or crash occurred.
The error messages are of two types:
1) An Internal Error message written by me when code has been reached that should not have been
reached. They start with “INTERR: and then my message”
2) An error message generated by the Borland compiler
Please email Bill Anderson ([e-mail]) about the bug so that I can fix it. It you don’t
email me about the bug and just complain to your co-workers about the bugs in WinLTP, then that bug
won’t get fixed!
4.20.2 Recovering from a Non-Fatal Bug
A non-fatal bug is a problem that causes faulty operation of WinLTP, for instance, incorrect showing of
panels, graphs or field, but does not cause WinLTP to hang-up or crash. If a non-fatal bug occurs in
WinLTP, there are several steps to restore correct operation, in order severity.
1) Try reloading the current (last saved) protocol file using the menu command File -> Open.
2) Exit WinLTP using the menu command File -> Exit and then restart WinLTP and automatically
use the last saved protocol file.
3) Use the menu command File -> Use Default protocol for Next Program Start (to start WinLTP in
default protocol mode when restarted), exit WinLTP using File -> Exit, then restart WinLTP in
default protocol mode, and finally remake the protocol file. (This assumes that the protocol file has
been is corrupted.)
Note that when there is no protacol.ini file, WinLTP starts with a 'clean slate' default protocol values only.
All that File -> Use Default Protocol for Next Program Start actually does is to easily delete protacol.ini
from the \WinLTP folder.
4.20.3 Recovering from a Crash
If a fatal bug has caused WinLTP to hang-up or crash, there are several steps to correct the situation, in
order of severity.