USER MANUAL AXIS Q7404 Network Camera
AXIS Q7404 User Manual Notices This manual is intended for administrators and users of the AXIS Q7404 Network Camera, and is applicable for firmware release 5.20 and later. It includes instructions for using and managing the encoder on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
AXIS Q7404 - Table of contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q7404 - Product Description Product Description This manual applies to the AXIS Q7404 Video Encoder. The AXIS Q7404 Video Encoder contains four separate video channels, one for each video input. Each channel has its own IP address. The descriptions in this document apply to each of the four video channels except where otherwise indicated. Key features • • • • • • • Full frame rate in H.
AXIS Q7404 - Product Description Overview Mounting hole Power LED Status LEDs 1-4 Network LED Network connector Video inputs 1-4 75 Ohm termination switch (x4) Power connector RS-485/RS-422 connectors 1-4 Audio in and out Control button I/O terminal connectors 1-4 Product label includes: Product ID & 4 Serial numbers (S/N) The serial numbers may be required during the installation. LED indicators LED Color Indication Network Green Steady for connection to a 1000 Mbit/s network.
AXIS Q7404 - Using the Video Encoder Using the Video Encoder Please refer to the Installation Guide supplied with your product in order to install the AXIS Q7404 Video Encoder. The AXIS Q7404 can be used with most operating systems and browsers. Notes: • • • • • To view streaming video in Internet Explorer, set your browser to allow ActiveX controls and install AXIS Media Control (AMC) on your workstation. QuickTimeTM is also supported for viewing streaming H.264 video and audio.
AXIS Q7404 - Using the Video Encoder Access from the internet Once connected, the video encoder is accessible on your local network (LAN). To access the video encoder from the Internet you must configure your broadband router to allow incoming data traffic to the video encoder. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the video encoder. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS Q7404 - Using the Video Encoder The Live View page If your video encoder has been customized to meet specific requirements, the buttons and other items described below may or may not be displayed on the Live View page. The following provides an overview of each available button: General controls The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile from the Live View page. Stream profiles are configured under Setup > Video & Audio > Stream Profiles.
AXIS Q7404 - Using the Video Encoder Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel: • Push-To-Talk mode: Click and hold down the button to talk/send, release the button to listen. • Toggle mode: Click once to switch between talking and listening Simplex – speaker only mode To send audio, the Talk and Microphone buttons must both be enabled. Click either button to stop audio transmission.
AXIS Q7404 - Video and Audio Streams Video and Audio Streams The video encoder provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the video encoder provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can also access the video and audio streams directly, without going via the Live View page. How to stream H.
AXIS Q7404 - Video and Audio Streams AXIS Media Control (AMC) The recommended method of accessing live video from the video encoder is to use the AXIS Media Control in Internet Explorer in Windows. The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured.
AXIS Q7404 - Video & Audio settings Video & Audio settings This section describes how to configure the video encoder, and is intended for product Administrators, who have unrestricted access to all the Setup tools; and Operators, who have access to the settings for Video & Audio, Live View Config and Events. You can configure the video encoder by clicking Setup in the top right-hand corner of the Live View page. Click page to access the online help that explains the setup tools.
AXIS Q7404 - Video & Audio settings Audio (Channel 1) Enable Audio Check this box to enable audio in the video stream. Note: The checkbox Enable audio support under Systems Options > Security > Audio Support must also be checked to enable sound in the product. See Audio Support (Channel 1), on page 34. Current Audio Settings: The configuration defined under Video & Audio > Audio Settings is shown here. See Audio Settings (Channel 1), on page 15. H.
AXIS Q7404 - Video & Audio settings Stream Profiles There are 4 pre-programmed stream profiles available for quick set-up. The settings can be adjusted and/or new customized profiles can be created. Each profile has a descriptive name, describing its usage and/or purpose. The profiles can be accessed from the Live View page. Go to Setup > Video & Audio > Stream Profiles to set up and configure stream profiles. To create a new stream profile, click Add to bring up the Stream Profile Settings panel: 1.
AXIS Q7404 - Video & Audio settings Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Up to 3 privacy masks can be used. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). Privacy Mask List The Privacy Mask List shows all the masks that are currently configured in the AXIS Q7404 and if they are enabled. Add/Edit Mask To define a new mask: 1. Click Add and place the box over the desired area to conceal.
AXIS Q7404 - Video & Audio settings • • Simplex – Network Video Encoder speaker only. Audio is transmitted from the client to the AXIS Q7404 and played by the speaker connected to the encoder. To send audio, the Talk and Microphone buttons in the AMC Toolbar must both be enabled. Click either button to stop audio transmission. Simplex – Network Video Encoder microphone only. Audio captured by the microphone connected to the video encoder is transmitted from the encoder to one or more clients.
AXIS Q7404 - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the pre-programmed stream profiles as well as the ones created under Video & Audio > Stream Profiles. See Stream Profiles, on page 14, for more information. Default Viewer From the drop-down lists, select the default method for viewing video images for your browser.
AXIS Q7404 - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AXIS Media Control. This is used to prevent installation of unlicensed copies. Additional decoder licenses can be purchased from your Axis dealer.
AXIS Q7404 - Live View Config For more information on the VAPIX® Application Programming Interface (API), see the Developer’s pages at Axis web site http://www.axis.com Note: should be replaced by the IP address of the video channel. Output Buttons The output buttons are used to manually activate/inactivate the output ports, for example to switch a light on and off.
AXIS Q7404 - PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. Follow the instructions below to install a PTZ device. Installing a PTZ device is accomplished in two steps: • • Installing the PTZ driver Setting up the COM Port, see page 39. Installing the PTZ driver 1. Go to PTZ > Driver Selection. 2. Under Upload, click Browse... to find the driver.
AXIS Q7404 - PTZ (Pan Tilt Zoom) PTZ configuration Once PTZ has been installed for the AXIS Q7404, the following sub menus appear under PTZ. Preset positions A preset position is a pre-defined camera view than can be used to quickly move the camera to a specific location. From Preset Position Setup, use the PTZ controls to steer the camera to the required position. When satisfied with the camera's position, enter a descriptive name.
AXIS Q7404 - PTZ (Pan Tilt Zoom) Advanced Device Settings The device settings window is for driver specific settings, so the appearance of this window can vary depending on the driver installed. Options that can be configured include: Driver Specific Settings for Video Source 1, Mechanical Limits for Moving Video Source 1, Light Control for Video Source 1, and Extended Driver Specific Settings for Video Source 1.
AXIS Q7404 - PTZ (Pan Tilt Zoom) Control Queue The PTZ control queue gives one user exclusive access to the PTZ controls for a limited amount of time, placing other users in queue. To keep their place in the queue, waiting clients must regularly poll the video encoder. The polltime and the maximum number of users allowed in the queue can be configured on this page.
AXIS Q7404 - PTZ (Pan Tilt Zoom) PTZ controls If the video encoder has been appropriately configured, the Live View page displays the controls available for the installed Pan Tilt Zoom (PTZ) device. The administrator can enable/disable the controls for specified users under System Options > Security > Users > User List. The controls shown depends on the PTZ device.
AXIS Q7404 - PTZ (Pan Tilt Zoom) Using CGI links to control PTZ devices User-defined CGI links on the Live View page can be used to issue API (Application Programming Interface) requests, such as PTZ commands. These links are configured in the Live View Layout settings, see User Defined Links, on page 18. PTZ control modes The PTZ device can also be controlled using click-in-image movement, which has two different types of navigation - Center and Joystick.
AXIS Q7404 - Applications Applications Application Packages The Applications feature allows you to upload third party applications for use on this device. Listed under Applications > Packages are the applications that have already been installed. Click on the name to view the menu options - Settings, License and About. Settings - This depends on the application. License - Once uploaded some applications need a license to run, and a license code is required for the uploaded application.
AXIS Q7404 - Events Events An event or Event Type in the video encoder triggers actions when activated. An event type is a set of parameters that defines the actions. A common event type is an alarm that causes the video encoder to upload images to an Event Server. Many event types use an Event Server to receive uploaded images and notification messages. This section describes how to configure the video encoder to perform certain actions when events occur.
AXIS Q7404 - Events Triggered Event A triggered event can be activated by: • • • • • • • • Input ports A manual trigger – using the manual trigger button on the Live View page or through the VAPIX® Application Programming Interface (API) Video loss Movement in a motion detection window Audio – when the sound level rises above or falls below the alarm level (configured in Audio Settings, see page 13). Available on video channel 1. On boot – for example after power loss Pan Tilt Zoom preset positions.
AXIS Q7404 - Events Save stream To upload images to an FTP or HTTP server, or to send images by email, check the Save stream box. Image frequency – Set the image frequency to a desired frame rate. The frame rate will be the best possible, but might not be as high as specified, especially if uploading via a slow connection.
AXIS Q7404 - Events Camera Tampering The camera tampering application generates an alarm whenever the camera is repositioned, or when the lens is covered, sprayed, or severely defocused. For the video encoder to send an alarm you must create a triggered event, see How to set up a triggered event, on page 28. Settings The Minimum duration parameter sets the minimum tampering period, that is an alarm will not be triggered until this period has elapsed, even if the tampering conditions are otherwise met.
AXIS Q7404 - Events Set up a motion detection include window 1. Go to Setup > Events > Motion Detection. 2. Create a new motion detection window: a) Using AXIS Media Control (Internet Explorer): Select the radio button Configure Included Windows and click New. Select the new window in the list of windows and enter a descriptive name. b) Using the Java applet: Click Add Window. Select the Include radio button and enter a descriptive name in the field below. 3.
AXIS Q7404 - Events Examples: • • • Use a high object size level to avoid triggering on small objects in the video image. Select a high history level to reduce the number of triggers in situations with a lot of movement during a short period of time. Select a low sensitivity level to detect flashing light only. In other cases, a high sensitivity level is recommended. Port Status Under Events > Port Status there is a list showing the status of the video encoder’s input and output ports.
AXIS Q7404 - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Provides the lowest level of access, which only allows access to the Live View page.
AXIS Q7404 - System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS Q7404 - System Options Date & Time Current Server Time - Displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the Automatically adjust for daylight saving time changes.
AXIS Q7404 - System Options IPv6 Address Configuration Check the box to enable IPv6. Other settings for IPv6 are configured in the network router. Services Enable ARP/Ping setting of IP address - The IP address can be set using the ARP/Ping method (for instructions, see the Installation Guide supplied with the product), which associates the unit's MAC address with an IP address. Check this box to enable the service. Leave disabled to prevent unintentional resetting of the IP address.
AXIS Q7404 - System Options Host Name Configuration The video encoder can be accessed using a host name, instead of an IP address. The host name is usually the same as the assigned DNS Name. For more information see the online help . Link-Local IPv4 Address This is enabled by default and assigns the video encoders an additional IP address for use with UPnP™. The video encoder can have both a Link-Local IP and a static/DHCP-supplied IP address at the same time – these will not affect each other.
AXIS Q7404 - System Options Notes: • • • An alternative HTTP port can be used/be active even if NAT traversal is disabled. This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router. If you attempt to manually enter a port that is already in use, another available port is automatically selected. When the port is selected automatically it is displayed in this field. To change this enter a new port number and click Save.
AXIS Q7404 - System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. Depending on the level of security required, select the version of SNMP to use. The three levels of security are: • • • SNMP v1 – includes no security. SNMP v2c – uses very simple security. The community name can be specified as a password for read or read/write access to all supported SNMP objects. The community is the group of network devices using SNMP.
AXIS Q7404 - System Options Maintenance Restart - The video encoder is restarted without changing any setting. Restore - The unit is restarted and most current settings are reset to factory default values. The settings that do not reset are: • • • • • • the boot protocol (DHCP or static) the static IP address the default router the subnet mask the product interface language IEEE 802.1X settings Default - The default button should be used with caution.
AXIS Q7404 - System Options Advanced Scripting Scripting is an advanced function that enables you to customize and use scripts. This function is a very powerful tool. Caution! Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does cause problems, reset the unit to its factory default settings. Axis strongly recommends that you do not use this function unless you understand the consequences.
AXIS Q7404 - Unit connectors Unit connectors Network connector - RJ-45 Ethernet connector. Shielded Cat-5e or Cat-6 cables are recommended. Power connector - Power input. Use the supplied power adapter or an external power supply 8-20V DC, max. 16.1W. Function Pin number Description GND 1 Ground DC Power 2 Power input 8-20V DC, max 16.1W 1 2 Video inputs - AXIS Q7404 supports four video sources (VIDEO 1 - VIDEO 4). Each video input is terminated using a coax/BNC connector.
AXIS Q7404 - Unit connectors The following connection diagram gives an example of how to connect an auxiliary device to the AXIS Q7404. AXIS Q7404 E.g. push button 3.3V max 250mA 3.3V I/O configured as input D I/O configured as output G S RS-485/RS-422 connector - For each video channel, AXIS Q7404 has two 2-pin terminal blocks for the RS-485/RS-422 serial interface used to control auxiliary equipment, e.g. PTZ devices.
AXIS Q7404 - LED indicators LED indicators LED Color Indication Network Green Steady for connection to a 1000 Mbit/s network. Flashes for network activity. Amber Steady for connection to 10/100 Mbit/s network. Flashes for network activity. Unlit No network connection. Green Steady green for normal operation. Amber Steady during startup, during reset to factory default or when restoring settings. Red Slow flash for failed upgrade. Green Normal operation.
AXIS Q7404 - Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of the video encoder. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your encoder can be seen on the page Setup > Basic Setup or under About.
AXIS Q7404 - Troubleshooting 4. After the upgrade is complete (1-10 minutes), the unit automatically restarts and shows a steady green on the Power and Status LEDs and flashing green or amber on the Network LED. 5. Reinstall the encoder, referring to the installation guide. If the emergency recovery procedure does not get the encoder up and running again, please contact Axis support at www.axis.
AXIS Q7404 - Troubleshooting Symptoms, possible causes, and remedial action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the encoder. Ensure the Ping length is set to 408. See the Installation Guide.
AXIS Q7404 - Troubleshooting Lower frame rate than expected Reduce number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the system administrator that there is enough bandwidth available. See also the online help. Check in the AMC Control Panel (H.264 tab) that video processing is set to Decode all frames possible. Lower the image resolution. Why do I not get 30 frames per second? See the section Optimizing your system, on page 52.
AXIS Q7404 - Troubleshooting Poor audio quality CPU overloaded Reduce the number of listeners and viewers and decrease the image resolution and compression. Unsynchronized audio and video It is recommended that the encoder's time setting is synchronized with an NTP Server. This is enabled under System Options > Date & Time. Distorted audio Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Select Microphone for a connected external microphone.
AXIS Q7404 - Technical Specifications Technical Specifications Item Video compression Specification • H.264 • Motion JPEG Resolutions NTSC: 720x480 to 176x120 PAL: 720x576 to 176x144 Frame rate H.264 30/25 (NTSC/PAL) fps in all resolutions Frame rate Motion JPEG 30/25 (NTSC/PAL) fps in all resolutions Video streaming • Multiple, individually configurable streams per channel in H.
AXIS Q7404 - Technical Specifications Item Specification Video access from web • Camera live view browser • Video recording to file (ASF) • Customizable HTML pages • Windows 7, Windows Vista, XP, 2000, 2003 server • DirectX 9c or higher For other operating systems and browsers see www.axis.com/techsup Casing Metal casing. Standalone or wall mount Processor and memory • 4x ARTPEC-3 • 4x 128 MB RAM, • 4x 128 MB Flash • Battery backed-up real-time clock Power 8-20 V DC, max. 16.
AXIS Q7404 - Technical Specifications Optimizing your system To see the bandwidth and frame rate currently required by the video stream, the video encoder provides a tool that can be used to display these values directly in the video image. To do this, special format strings are added as part of a text overlay. Simply add #r (average frame rate in fps) and/or #b (average bandwidth in Kbps) to the overlay.
AXIS Q7404 - Glossary Glossary G.726 - Frequently used speech-compression algorithm in telecommunications due to its high perceived speech quality and low resource requirements. Active Speaker - A speaker with a built-in power amplifier. H.264 - Also known as MPEG-4 Part 10. This is the new generation compression standard for digital video. H.264 offers higher video resolution than Motion JPEG or MPEG-4 at the same bit rate and bandwidth, or the same quality video at a lower bit rate.
AXIS Q7404 - Glossary network. Quality can be defined as e.g. a maintained level of bandwidth, low latency, no packet losses, etc. Router - A device that determines the next network point to which a packet should be forwarded on its way to its final destination. A router is often included as part of a network switch (see below). RTP (Real-Time Transfer Protocol) - A transfer protocol designed for the delivery of live content, e.g. H.264.
AXIS Q7404 - Index Index FTP 37 FTP Server 20 A G Action 20 Action Buttons 18 Administrator 12, 32 Alarm 20, 23, 41 ARP/Ping 35 Audio 11, 12, 15 Audio input 15 Audio mode 15 Audio output 16 Audio support 34 AXIS Internet Dynamic DNS Service 35 AXIS Media Control (AMC) 8, 11 B Basic Setup 32 Bit Rate 13 Bonjour 6, 38 Buffer size 22 Buffers 22 C GOV Settings 13 Guard tour 28 H H.264 6, 10, 13 Host Name 36 HTTP Server 20 HTTPS 7, 32 I I/O Ports 25, 38 IEEE 802.
AXIS Q7404 - Index PTZ controls 30 PTZ devices, installation 26 Q Quality of Service 37 QuickTime 11, 17 R Recovery 44 Relative and absolute PTZ drivers 30 Restart 39 Restore 39 RS-485/RS-422 38, 42 RTP 38 RTSP 37 S Scheduled Event 20, 22 Scripting 40 Security 32 Server Report 39 Server Time 34 SMTP (email) 37 SNMP 38 SOCKS 37 Specifications 49 Support 39, 45 System Options 32 T TCP Server 20 TCP/IP Settings 34 Time Mode 34 Trigger buttons 8 Triggered Event 20 Troubleshooting 44 U Upgrade Server 3
