USER MANUAL AXIS Q6035–E PTZ Dome Network Camera
About this document This manual is intended for administrators and users of AXIS Q6035–E PTZ Dome Network Camera, and is applicable to firmware 5.25 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required.
AXIS Q6035–E PTZ Dome Network Camera Table of contents Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a browser .
AXIS Q6035–E PTZ Dome Network Camera Hardware overview Hardware overview 1 2 3 4 5 6 7 1 2 3 4 5 6 7 Network connector (High PoE) Part number (P/N) & Serial number (S/N) Heater Power button SD memory card slot Status LED indicator Control button Connectors Network connector - RJ-45 Ethernet connector. Supports High Power over Ethernet (High PoE). Use the supplied midspan.
AXIS Q6035–E PTZ Dome Network Camera Hardware overview • Connecting to AXIS Internet Dynamic DNS Service, see page 36. To connect, press the button once. • Restoring the product to factory default settings, see page 41. SDHC Memory card slot - A standard or high-capacity SD memory card (not included) can be used for local recording with removable storage. For instructions on how to insert and remove an SD card, please refer to the Installation Guide.
AXIS Q6035–E PTZ Dome Network Camera Accessing the product Accessing the product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 47.
AXIS Q6035–E PTZ Dome Network Camera Accessing the product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS Q6035–E PTZ Dome Network Camera Accessing the product Configure capture mode Capture mode defines how image data is taken from the image sensor in regards to resolution and frame rate, prioritizing either one or the other. Capture mode is set the first time the product is accessed. Select the desired Capture Mode from the drop-down list and click OK.
AXIS Q6035–E PTZ Dome Network Camera Accessing the product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the video stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel. Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.
AXIS Q6035–E PTZ Dome Network Camera Media streams Media streams The Axis product provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to stream H.264 The video compression standard H.
AXIS Q6035–E PTZ Dome Network Camera Media streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS Q6035–E PTZ Dome Network Camera Media streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream (up to 3 seconds). • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q6035–E PTZ Dome Network Camera Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help . Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product: 1.
AXIS Q6035–E PTZ Dome Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 14. • Stream profiles. See page 15. • Camera settings. See page 15. • Overlay image. See page 16. • Privacy mask. See . Video Stream You can define the following video stream settings from Video > Video Stream: • Image. See page 14. • H.264. See page 15. • MJPEG. See page 15.
AXIS Q6035–E PTZ Dome Network Camera Video H.264 The GOV structure describes the composition of the video stream and setting the GOV-length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality. The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up more bandwidth for increased activity in the image, and less for lower activity in the monitored area.
AXIS Q6035–E PTZ Dome Network Camera Video White balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list. For a description of each available setting, see the online help .
AXIS Q6035–E PTZ Dome Network Camera Video Overlay image An overlay image can be used to provide extra information, or to mask a part of the video image. To use your own image, such as a logo, first upload the image to the Axis product. Go to Video > Overlay Image, browse for and upload the image file on the computer. The file can then be selected from the Use overlay image drop-down list.
AXIS Q6035–E PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 15. • Default Viewer for Browser. See page 18. • Viewer Settings. See page 19. • Action Buttons. These are the buttons described in Controls on the Live View page, on page 8 . • User Defined Links. See page 19.
AXIS Q6035–E PTZ Dome Network Camera Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.264 Java applet A slower imaging alternative to AMC. Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher • JRE (J2SE) 5.0 or higher Still image Displays still images only.
AXIS Q6035–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • When setting up Events. See page 26. • When setting up Guard Tour. See page 21. • When setting up the Gatekeeper. See page 28 To add a preset position: 1.
AXIS Q6035–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) the most movement will be followed. Autotracking continues until the moving object stops or disappears from the monitored area. Movement in areas blocked by privacy masks and in exclude areas does not trigger autotracking. It is strongly recommended to enable the PTZ Control Queue if autotracking and guard tour are enabled simultaneously.
AXIS Q6035–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) To add a guard tour: 1. Go to PTZ > Guard Tour and click Add. 2. Select Create a preset tour and click OK. 3. Enter a descriptive name. 4. Specify the pause length between runs. 5. Select an available preset position and click Apply. 6. Specify the Move speed. 7. Specify the View Time in seconds or minutes. 8. Specify the View order or select the Random view order check box option. 9. Click Save.
AXIS Q6035–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas. First navigate to where you would like the lowermost left point of the OSDI zone to be located. Click Get to set the coordinates. Proceed to where the upper right point of zone should be located and click Get. Give the zone a descriptive name and click OK.
AXIS Q6035–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 4. Guard Tour — A guard tour (see page 21) has PTZ control for an indefinite period of time. It may be overridden by an operator, event or administrator. The guard tour will resume when higher priority groups leave the queue. 5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue.
AXIS Q6035–E PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. For more information, go to www.axis.com/applications To upload an application, go to Applications > Packages, click Browse to locate the file and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About. For configuration instructions, please refer to the documentation provided with the application.
AXIS Q6035–E PTZ Dome Network Camera Events Events Predefined parameters, known as an Event or Event Type, can trigger actions in the Axis product. A common event type is an alarm that causes the product to upload images to an Event Server. Triggered events - are activated by a signal, for example motion detection. Scheduled events - run at preset times, in a repeating pattern on selected weekdays. Actions - refer to what happens when an event occurs.
AXIS Q6035–E PTZ Dome Network Camera Events Event Types An Event Type describes how and when the Axis product performs certain actions. Example If somebody passes in front of the camera and an event has been configured to detect and respond to motion, the Axis product can record and save images to an FTP server and send a notification email. Images can be sent as email attachments.
AXIS Q6035–E PTZ Dome Network Camera Events 4. Set the Activation Time parameters (24h clock) for the event. For example, select Recurrence pattern and let the event start on Sundays at 13.00 with a duration of 12 hours. 5. Set the When Activated parameters, that is, define what the product should do when the event is activated. To upload images, select Save stream and enter the required information. See Save stream. 6. Click OK to save the event.
AXIS Q6035–E PTZ Dome Network Camera Events • Exclude windows — define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored) Once configured, the motion detection windows appear in the list of available triggers for triggered events. See Set up a triggered event, on page 27. Note Using the motion detection feature may decrease the product’s overall performance.
AXIS Q6035–E PTZ Dome Network Camera Events High level (100%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving. Ordinary colored objects on ordinary backgrounds trigger motion detection. A large difference in luminance is required to trigger motion detection. Medium level (50%) Low level (0%) Even very small objects trigger motion detection.
AXIS Q6035–E PTZ Dome Network Camera Recordings Recordings If using an SD card, the Axis product can be configured to record video continuously or as a result of a triggered or scheduled event: • To start a continuous recording, see page 32. • To set up triggered and scheduled events, see Events, on page 26. • To access event recordings, see page 31. Event recordings Event recordings made to the product’s SD card (not included) can be accessed from the Recordings > Events page.
AXIS Q6035–E PTZ Dome Network Camera Recordings Continuous recording If using an SD card, the Axis product can be configured to continuously save video to the card. To prevent the disk from becoming full, it is recommended to enable automatic disk cleanup under System Options > Storage. To start a continuous recording, follow these steps: 1. Go to Recordings > Continuous. 2. Select Enabled. 3. Select a Stream profile to use for continuous recordings. 4. Click Save to save and start the recording.
AXIS Q6035–E PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS Q6035–E PTZ Dome Network Camera System Options To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a third-party entity called an authentication server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.
AXIS Q6035–E PTZ Dome Network Camera System Options If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes. The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the for information on how to create custom date and predefined formats or see File Naming & Date/Time Formats in the online help time formats.
AXIS Q6035–E PTZ Dome Network Camera System Options AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet).
AXIS Q6035–E PTZ Dome Network Camera System Options HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. Any port in the range 1024–65536 can be used. The default setting is 443. To enable HTTPS, go to System Options > Security > HTTPS. For more information, see page 33. NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet.
AXIS Q6035–E PTZ Dome Network Camera System Options SOCKS SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet). SOCKS is configured under System Options > Network > SOCKS.
AXIS Q6035–E PTZ Dome Network Camera System Options Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to factory default settings, on page 41. UPnPTM The Axis product includes support for UPnPTM. UPnPTM is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. UPnPTM can be disabled under System Options > Network > UPnPTM. RTP/H.
AXIS Q6035–E PTZ Dome Network Camera System Options • the subnet mask • the system time • the IEEE 802.1X settings Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to factory default settings, on page 41. To test the product’s PTZ mechanics, click Test under PTZ Status.
AXIS Q6035–E PTZ Dome Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. Caution Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting.
AXIS Q6035–E PTZ Dome Network Camera System Options 2. Release the Control button but continue to hold down the Power button for about 1 minute until the Status indicator turns green. 3. Release the Power button and re-assemble the product. 4. The process is now complete, the product has been reset to the factory default settings. The default IP address is 192.168.0.90 5. Re-assign the IP address. It is also possible to reset parameters to factory default via the web interface.
AXIS Q6035–E PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > System Options > About.
AXIS Q6035–E PTZ Dome Network Camera Troubleshooting ping -s 408 In Windows, type the following from a command/DOS prompt: arp -s temp ping -l 408 -t 2. If the product does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade file to use. Then click Load to restart the upgrade process. 4.
AXIS Q6035–E PTZ Dome Network Camera Troubleshooting Problems with the H.264 format No H.264 displayed in the client Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See AXIS Media Control (AMC), on page 10. In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder. Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced. No multicast H.
AXIS Q6035–E PTZ Dome Network Camera Troubleshooting Missing images in uploads This can occur when trying to use a larger image buffer than is actually available. Try lowering the frame rate or the upload period. Slow image update Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect the performance of the Axis product.
AXIS Q6035–E PTZ Dome Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Models AXIS Q6035–E 60 Hz AXIS Q6035–E 50 Hz Image sensor 1/2.8‘ Progressive scan CMOS Lens Varifocal f=4.7 – 94 mm F1.6 — 3.5 Autofocus Automatic day and night functionality Horizontal angle of view: 54.1° — 2.9° in HDTV 1080p Horizontal angle of view: 37.6° — 1.9° in HDTV 720p Minimum illumination Color: 0.8 lux at 30 IRE F1.6 B/W: 0.04 lux at 30 IRE F1.
AXIS Q6035–E PTZ Dome Network Camera Technical Specifications Function/group Item Specifications Network Security Password protection, IP address filtering, HTTPS encryption*, IEEE 802.1X network access control*, digest authentication, user access log *This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit (www.openssl.
AXIS Q6035–E PTZ Dome Network Camera Technical Specifications Function/group Item Specifications VCCI Class B C-tick AS/NZS CISPR 22 KCC Class A EN 60950–22 IEC 60529 IP66 NEMA 250 Type 4X IEC 60068–2–1, IEC 60068–2–2, IEC 60068–2–78, IEC 60068–2–14, IEC 60068–2–30, IEC 60068–2–6, IEC 60068–2–27, IEC 60068–2–60 ISO 4892–2 Midspan: GS, UL, cUL, UL-AR, CE, VCCI, CB, KCC Weight Camera: 3.5 kg (7.
User Manual AXIS Q6035–E PTZ Dome Network Camera © Axis Communications AB, 2011 Ver. M1.5 Date: May 2011 Part No.
