USER’S MANUAL AXIS Q6032-E Dome Network Camera
AXIS Q6032-E - Notices Notices This manual is intended for administrators and users of the AXIS Q6032-E Dome Network Camera, and is applicable for firmware release 5.05 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial for advanced users, for developing shell scripts and applications.
AXIS Q6032-E - Table of contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features 4 Overview 5 Status LED Indicator 6 Accessing the Camera . . . . . . . . . . . . . . . . . .
AXIS Q6032-E - Product overview Product overview This manual applies to the AXIS Q6032-E Dome Network Camera. Key features • Outdoor-ready AXIS Q6032-E is designed for quick and easy installation in demanding indoor and outdoor environments. There is no need to purchase and mount a separate outdoor housing. It eliminates the cost and complexity of pre-mounting a camera in an enclosure and minimizes the risk of incorrect mounting, which helps to ensure optimal camera performance.
AXIS Q6032-E - Product overview Overview Part number (P/N) & Serial number (S/N). The serial number may be required during the installation. Network connector SD memory card slot Heater Caution! may be hot Control button Power button (for Factory Default only) Status indicator LED Network - RJ-45 Supports PoE. Use Axis T8124. Shielded cable shall be used to comply to EMC. SD memory card slot - High capacity SD memory card can be used for local recording and removable storage.
AXIS Q6032-E - Product overview Status LED Indicator After the startup and self test routines the indicator flashes as follows. Color Description Unlit Steady during connection/normal operation. Amber Steady during system initialization. Flashes during firmware upgrade or reset to factory default. Amber/red Flashes amber/red if network connection is unavailable or lost. Red Flashes red for firmware upgrade failure. Green Shows steady green for 10 sec. for normal operation after restart.
AXIS Q6032-E - Accessing the Camera Accessing the Camera Refer to the installation guide supplied with your product in order to install the AXIS Q6032-E Dome Network Camera. The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems.
AXIS Q6032-E - Accessing the Camera Setting the root password To gain access to the product, the password for the default administrator user root must be set. This is done in the ‘Configure Root Password’ dialog, which is displayed when the network camera is accessed for the first time. To prevent network eavesdropping when setting the root password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate (see note below).
AXIS Q6032-E - Accessing the Camera The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below will show up, unless configured to do so. These are configured under Setup > Live View Config > Layout. The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile on the Live View page. Stream profiles are configured under Video > Stream Profiles, see Stream Profiles, on page 15 for more information.
AXIS Q6032-E - Accessing the Camera AXIS 295 Video Surveillance Joystick The AXIS 295 is a USB device that gives responsive and accurate control of the Pan/Tilt/Zoom functionality. On installation, the joystick is automatically detected by AXIS Media Control where the 12 buttons can be programmed for a customized video surveillance system. For more information, please visit the Axis web site at http://www.axis.
AXIS Q6032-E - Video Streams Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can also access these video streams/images directly, without going via the Live View page. How to stream H.
AXIS Q6032-E - Video Streams AXIS Media Control (AMC) The recommended method of accessing live video from the network camera is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video settings. Please see the readme file included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS Q6032-E - Video Stream Settings Video Stream Settings This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all the Setup tools; and Operators, who have access to the settings for Basic Setup, Video and Events. Refer to the online help files for detailed information. You can access the configuration pages by clicking Setup in the top right-hand corner. Setup Video Stream The video stream settings are in 3 tabs: • • • Image H.
AXIS Q6032-E - Video Stream Settings Bit Rate Control The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up bandwidth for increased activity in the image, and less for lower activity in the monitored area. CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth.
AXIS Q6032-E - Video Stream Settings Stream Profiles There are 4 pre-programmed stream profiles available for quick set-up. These settings can be adjusted and new, customized profiles can be created. Each profile has a descriptive name, describing its usage and/or purpose. The profiles can be accessed from the Live View page. • • • To add a new stream profile, click Add to bring up the Stream Profile Settings panel. Choose a descriptive name and enter a description for your profile.
AXIS Q6032-E - Video Stream Settings Exposure zones - This setting determines which part of the image will be used to calculate the exposure. The Auto setting can be used in many situations, but for particular requirements, select one of the other predefined areas. IR cut filter - Set this filter to Off to allow the camera to 'see' infrared light, making the image clearer in low light conditions, e.g. at night.
AXIS Q6032-E - Video Stream Settings 4. Choose a color, black, white, gray or red for the box from the drop-down list Privacy mask color 5. Enter a descriptive name in Mask name. 6. Click Save. Notes: • A total of 8 privacy masks are possible, but only 4 masks are configurable in the same view. • One color is chosen for all privacy masks. To edit a privacy mask, select it and reshape, move or change color as needed.
AXIS Q6032-E - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video > Stream Profiles. Check Show stream profile selection to place a stream profile drop-down list in Live View enabling the user to choose a profile for viewing. See the online help files on this page for more information.
AXIS Q6032-E - Live View Config Default Viewer From the drop-down lists, select the default method for viewing video images for your browser. The camera attempts to show the video images in the selected video format and viewer. If this is not possible, the camera overrides the settings and selects the best available combination. Browser Windows Internet Explorer Other browsers Viewer Description AMC Recommended viewer in Windows Internet Explorer (H.264/Motion JPEG). QuickTime H.264 only.
AXIS Q6032-E - Live View Config User Defined Links User defined links can be CGI links or web links. Once configured, the link(s) appear on the Live View page. To set up a web link, select the Use as web link radio button, enter a descriptive name and enter the URL in the provided field. Click Save and the link appears in the Live View page. User defined CGI links can be used to issue VAPIX API requests.
AXIS Q6032-E - Dome Dome Preset Positions A preset position is a pre-defined camera view than can be used to quickly move the camera to a specific location. From Preset Position Setup, use the Pan, Tilt and Zoom (PTZ) controls to steer the camera to the required position. When satisfied with the camera's position, enter a descriptive name. The camera position, iris and focus settings are then saved as a preset position.
AXIS Q6032-E - Dome Enter the limits (in degrees) of the Lower tilt angle and Upper tilt angle, or click the links and move the blue horizontal bars in the preview window. To set the pan limits, enter the values (in degrees) in the Pan Limit Start and Pan Limit End fields, or click the links and move the blue vertical bars in the preview window. Auto tracking is allowed between the pan start and end limits going clockwise, see the illustration below.
AXIS Q6032-E - Dome Controls Shortcut command buttons can be created to provide direct access to various commands provided by the AXIS Q6032-E. The buttons are then displayed in the PTZ Panel which is available on the Live View page by clicking <>. Axis’ VAPIX® API allows you to create your own commands. For more information go to www.axis.com Control Queue The administrator can set up a queue for the PTZ controllers.
AXIS Q6032-E - Events Events An event triggers actions when activated. An event type is a set of parameters that defines the actions. A common event type is an alarm that causes the camera to upload images. Many event types require an Event Server, to receive uploaded images. This section describes how to configure the camera to perform certain actions when events occur.
AXIS Q6032-E - Events Triggered Event A triggered event can be activated (triggered) by: • • • • • • • Manual trigger - a manually activated action, such as from an action button in the web interface Motion detection - detected movement in a configured motion detection window On boot - on restart (reboot), after power loss Pan Tilt Zoom - when the camera stops at a preset position Disk full - when the memory card is full Auto Tracking - Auto Tracking detects movement in the camera's field of view and will
AXIS Q6032-E - Events Continue image upload (unbuffered) - enables the upload of video images for a fixed length of time. Specify the length of time for the uploaded recording, in seconds, minutes or hours, or for as long as the trigger is active. Finally, set the desired image frequency to the maximum (the maximum available) or to a specified frame rate. The frame rate will be the best possible, but might not be as high as specified, especially if uploading via a slow connection.
AXIS Q6032-E - Events Configuring Motion Detection The following example describes how to configure the camera for motion detection. 1. Go to Setup > Events > Motion Detection. 2. Select Configure Included Windows or Configure Excluded Windows to define an Include or Exclude window, and enter a descriptive name in the field below. 3. Click New. 4. Adjust the size (drag the bottom right-hand corner) and position (click on the text at the top and drag to the desired position) of the active window. 5.
AXIS Q6032-E - Recording List Recording List The Recording List window contains a list of recordings made to the SD memory card. It shows each recording's start time, length, the event type, and indicates if the recording is locked so that it can neither be deleted nor recorded over. To view a recording, select it from the list and click the Play... button. For detailed recording and video information, select an individual recording from the list and click the Properties... button.
AXIS Q6032-E - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Provides the lowest level of access, which only allows access to the Live View page.
AXIS Q6032-E - System Options IEEE 802.1X IEEE 802.1X is an IEEE standard for port-based Network Admission Control. It provides authentication to devices attached to a network port (wired or wireless), establishing a point-to-point connection, or, if authentication fails, preventing access on that port. 802.1X is based on EAP (Extensible Authentication Protocol). In a 802.
AXIS Q6032-E - System Options Date & Time Format Used in Images - specify the formats for the date and time (12h or 24h) displayed in the video streams. Use the predefined formats or use your own custom date and time formats. See Advanced File Naming & Date/Time Formats in the online help for information on how to create your own date and time formats.
AXIS Q6032-E - System Options Network Basic TCP/IP Settings AXIS Q6032-E support both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network cameras receive an IP address according to the configuration in the network router.
AXIS Q6032-E - System Options Use the following DNS server address - enter the desired DNS server by specifying the following: Domain name - enter the domain(s) to search for the host name used by the network cameras. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, for example, myserver is the host name in the Fully Qualified Domain Name myserver.mycompany.com where mycompany.com is the Domain name.
AXIS Q6032-E - System Options If a router is not manually specified, the network cameras automatically search for NAT routers on your network. If more than one router is found, the default router is selected. Alternative HTTP port - select this option to manually define an external HTTP port. Enter the port number in the field provided. If no port is entered here a port number is automatically selected when NAT traversal is enabled.
AXIS Q6032-E - System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. Depending on the level of security required, select the version of SNMP to use. The three levels of security are: • • • SNMP V1 - includes no security. SNMP V2c - uses very simple security. The community name can be specified as a password for read or read/write access to all supported SNMP objects. The community is the the group of network devices using SNMP.
AXIS Q6032-E - System Options Support Support Overview The Support Overview page provides valuable information on troubleshooting and contact information, should you require technical assistance. System Overview System Overview provides an overview of the camera’s status and settings. Information that can be found here includes the camera’s firmware version, IP address, security, event and image settings and recent log items.
AXIS Q6032-E - About Caution! Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does cause problems, reset the unit to its factory default settings. A backup file may be of use to return the unit to its latest configuration. Axis strongly recommends that you do not use this function unless you understand the consequences. Note that Axis support does not provide assistance for problems with customized scripts.
AXIS Q6032-E - Troubleshooting Troubleshooting Checking the Firmware One of your first actions when troubleshooting a problem should be to check the firmware version. The latest version may contain a correction that fixes your particular problem. See the support section at http://www.axis.com/techsup for information on the latest available firmware. The current software version in your AXIS Q6032-E is available from the product web pages under Setup > Basic Configuration.
AXIS Q6032-E - Troubleshooting 2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the AXIS Q6032-E’s IP address. In the page that appears, use the Browse button to select the upgrade file to use, for example, axisq6032_e.bin. Then click the Load button to restart the upgrade process. 4.
AXIS Q6032-E - Troubleshooting LED Indicator flash routine Case Color Description Normal boot sequence Unlit Power on RFL check* Kernel booting System initiating Shows steady green for 10 sec. for normal operation after restart. Steady connection/normal operation Power on RFL check* Steady - Kernel booting Flashes - Firmware restore Steady - System initiating Shows steady green for 10 sec. for normal operation after restart.
AXIS Q6032-E - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Using ARP Ping The IP address must be set within two minutes after the power has been applied to the AXIS Q6032-E, restart the camera and try again. Also, make sure the ping length is set to 408. See the ARP ping description in the installation section.
AXIS Q6032-E - Troubleshooting Slow performance Slow performance may be caused by e.g. heavy network traffic, many users with access to unit, low performing client, use of features such as Event handling, Image rotation. Bad snapshot images Display incorrectly configured on In Display Properties, configure your display to show at least 65536 colors, i.e. at least 16-bit. your workstation Using only 16 or 256 colors on your display will produce dithering artifacts in the image. Problems with the H.
AXIS Q6032-E - Technical Specifications Technical Specifications Function/group Item Camera Models Image sensor Lens Light sensitivity Shutter time Pan/Tilt/Zoom Video Video compression Resolutions Network Specification AXIS Q6032-E ¼” ExView HAD Progressive Scan CCD • 3.4 – 119 mm, F1.4 – 4.2 • autofocus • automatic day/night • horizontal angle of view: 1.7° - 55.8° Color: 0.5 lux at 30 IRE B/W: 0.008 lux at 30 IRE • NTSC: 1/30 000 s – 0.5 s • PAL: 1/30 000 s – 1.
AXIS Q6032-E - Technical Specifications Function/group Item System Integration Application Programming Interface Open API for software integration, including VAPIX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video stream Quality of Service (QoS) layer 3, DiffServ Model Embedded Linux operating system *Available at www.axis.
AXIS Q6032-E - Technical Specifications Function/group Item Specification Dimensions (HxWxD) Weight • 3.5 kg (7.
AXIS Q6032-E - Glossary of Terms Glossary of Terms device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo-sites (pixels) that convert light energy into electronic signals. Its size is measured diagonally and can be 1/4", 1/3", 1/2" or 2/3". ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them.
AXIS Q6032-E - Glossary of Terms DNS (Domain Name System) - DNS is used to locate and translate Internet domain names into IP (Internet Protocol) addresses. A domain name is a meaningful and easy-to-remember name for an Internet address. For example the domain name www.example.com is much easier to remember than 192.0.34.166. The translation tables for domain names are contained in Domain name servers. simultaneously. In an audio system this would describe e.g. a telephone systems.
AXIS Q6032-E - Glossary of Terms 802.11 standard supports 1 or 2 Mbit/s transmission on the 2.4 GHz band. IEEE 802.11b specifies an 11 Mbit/s data rate on the 2.4 GHz band, while 802.11a allows up to 54 Mbit/s on the 5 GHz band. image quality and file size. kbit/s (kilobits per second) - A measure of the bit rate, i.e. the rate at which bits are passing a given point. See also Bit rate. Image compression - Image compression minimizes the file size (in bytes) of an image.
AXIS Q6032-E - Glossary of Terms an individual device to a network, such as the Internet or a LAN. will communicate. Protocols are found at many levels of communication, and there are hardware protocols and software protocols. NTSC (National Television System Committee) - NTSC is the television and video standard in the United States. NTSC delivers 525 lines at 60 half-frames/second.
AXIS Q6032-E - Glossary of Terms reach certain destinations. A router is sometimes included as part of a network switch. See also switch. shared network address. The subnet mask is the part of the IP address that tells a network router how to find the subnet that the data packet should be delivered to. Using a subnet mask saves the router having to handle the entire 32-bit IP address; it simply looks at the bits selected by the mask.
AXIS Q6032-E - Glossary of Terms network, via e.g. a direct phone line or via the Internet. VOP (Video Object Plane) - A VOP is an image frame in an H.264 video stream. There are several types of VOP: - An I-VOP is complete image frame. - A P-VOP codes the differences between images, as long as it is more efficient to do so. Otherwise it codes the whole image, which may also be a completely new image. WAN (Wide-Area-Network) - Similar to a LAN, but on a larger geographical scale.
AXIS Q6032-E - Index A Access Log 36 Action 24 Action Buttons 9, 19 Administrator 13, 29 Alarm 26 AMC 7 AMC Viewer Toolbar 9 ARP/Ping 32 Auto Tracking 25 AXIS Internet Dynamic DNS Service B Backup 36 Bit Rate 14 Bonjour 7, 35 Brightness 15 Buffer Size 25 Buffers 25 30 M N NAT traversal 8, 33 Network Settings 32 NTP Configuration 33 NTP Server 30 E Factory Default Settings Fan 9, 25 Firmware 38 Frame Rate 13 FTP 34 FTP Server 24 13 LED 39 LED Indicator 6, 39 Live View 9 Live View Config 18 Local s
AXIS Q6032-E - Index Recovery 38 Referrals 29 Restore 35 RTSP 34 S Scheduled Event 24, 26 Security 29 Self-signed certificate 8 Server Report 36 Server Time 30 Sharpness 15 SMTP 34 Snapshot button 9 SNMP 35 Stabilizer 16 Storage 35 Storage Device 35 Support 36, 40 System Log 36 System Options 29 T TCP Server 24 TCP/IP Settings 32 Time Mode 30 Triggered Event 24 Troubleshooting 38 U Upgrade Server 35 UPnP 33, 35 Users 29 V Variable Bit Rate 14 Video Stream 13 Viewer 29 W White balance 15 Wide dynam
