AXIS Q1765–LE PT Mount Network Camera User Manual
About this document This manual is intended for administrators and users of the AXIS Q1765–LE PT Mount Network Camera, and is applicable to firmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required.
The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1. Photobiological Safety This product fulfills the requirements for photobiological safety according to IEC/EN 62471 (risk group 1). Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.
AXIS Q1765–LE PT Mount Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a Browser . . .
AXIS Q1765–LE PT Mount Network Camera Hardware Overview Hardware Overview NOTICE TICE NO Never remove both the sunshield and the PT Mount bracket. One of them must remain to keep the camera assembly intact. 1 2 3 4 5 9 8 7 6 1 2 3 4 5 6 7 8 9 Sunshield RS485/RS422 connector Power connector Network connector Back cover Status indicator LED microSD memory card slot Control button PT Mount bracket Connectors and Buttons For technical specifications, see page 52.
AXIS Q1765–LE PT Mount Network Camera Hardware Overview Power Connector 2-pin terminal block for power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A. RS485/RS422 Connector Two terminal blocks for RS485/RS422 serial interface used to control auxiliary equipment such as PTZ devices. SD Card Slot A microSD card (not included) can be used for local recording with removable storage.
AXIS Q1765–LE PT Mount Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications on page 52. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS Q1765–LE PT Mount Network Camera Access the Product The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 47. To set the password via a standard HTTP connection, enter it directly in the dialog. To set the password via an encrypted HTTPS connection, follow these steps: 1. Click Use HTTPS.
AXIS Q1765–LE PT Mount Network Camera Access the Product Controls on the Live View Page Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG. Select a stream profile for the Live View page from the Stream Profile drop-down list. For information about how to configure stream profiles, see page 16. The Manual Trigger button is used to trigger an action rule from the Live View page.
AXIS Q1765–LE PT Mount Network Camera Access the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel. Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.
AXIS Q1765–LE PT Mount Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to Stream H.264 H.
AXIS Q1765–LE PT Mount Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start screen or Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS Q1765–LE PT Mount Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q1765–LE PT Mount Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS Q1765–LE PT Mount Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 15. • Stream profiles. See page 16. • Camera settings. See page 17. • Overlay image. See page 19. • Privacy mask. See page 21. Video Stream You can define the following video stream settings from Video > Video Stream: • Image. See page 15. • H.264. See page 16. • MJPEG. See page 16.
AXIS Q1765–LE PT Mount Network Camera Video H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differences from previous frames. The H.264 stream settings can be configured from the Video > Video Stream page. Select the H.264 tab.
AXIS Q1765–LE PT Mount Network Camera Video Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Capture Mode The capture mode setting reduces image flicker in fluorescent light environments as image data is sampled at a rate that matches the local power line frequency. Capture mode is set the first time the product is accessed.
AXIS Q1765–LE PT Mount Network Camera Video White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list. For a description of each available setting, see the online help .
AXIS Q1765–LE PT Mount Network Camera Video When Shutter and Gain are both set to Auto, it is possible to set the Priority between low motion blur and low noise manually and to use a different Priority in Normal Light and in Low Light. Example Consider an area where people or vehicles move during the day, but where there should be no movements during night. To be able to, for example, recognize faces or license plates, move the normal light priority slider toward low motion blur.
AXIS Q1765–LE PT Mount Network Camera Video 4. To include a text string, select Include text and enter the text in the field. Modifiers can be used, see File Naming & Date/Time Formats in the online help . 5. Define text overlay characteristics in the relevant fields. 6. Click Save. To modify the date and time format, go to System Options > Date & Time. See Date & Time on page 38. Overlay Image An overlay image is a static image superimposed over the video stream.
AXIS Q1765–LE PT Mount Network Camera Video Use Overlay Text in an Action Rule Action rules, see page 31, can display an overlay text when the rule is triggered. The text can be used to provide information for forensic video analysis, notify surveillance operators or validate triggers and actions during product installation and configuration. To display overlay text when an action rule is triggered, the modifier #D should be used as described below.
AXIS Q1765–LE PT Mount Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 16. • Default Viewer for Browser. See page 22. • Viewer Settings. See page 22. • Action Buttons. These are the buttons described in Controls on the Live View Page on page 9 . • User Defined Links. See page 23.
AXIS Q1765–LE PT Mount Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.
AXIS Q1765–LE PT Mount Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: • Pan and tilt positions • Focus position Preset positions can be accessed in several ways: • By selecting the preset from the PTZ Preset drop-down list in the Live View Page. • When setting up action rules. See page 31. To add a preset position: 1.
AXIS Q1765–LE PT Mount Network Camera PTZ (Pan Tilt Zoom) Advanced Device Settings The Device Settings window displays driver specific settings. The appearance of this window can vary depending on the driver installed.
AXIS Q1765–LE PT Mount Network Camera PTZ (Pan Tilt Zoom) 1. Administrator — An administrator takes over PTZ control regardless of who is first in queue. The administrator will be removed from the queue 60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 31). The event will immediately be placed first in the queue except when an administrator is in control. 3.
AXIS Q1765–LE PT Mount Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit. Low sensitivity value implies that the product will generate an alarm only if the hit is powerful.
AXIS Q1765–LE PT Mount Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (100%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving. Ordinary colored objects on ordinary backgrounds trigger motion detection.
AXIS Q1765–LE PT Mount Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS Q1765–LE PT Mount Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS Q1765–LE PT Mount Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
AXIS Q1765–LE PT Mount Network Camera Events 2. Enter a descriptive name. 3. Select a recipient Type. 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient. 6. Click OK. Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers, or by specifying the SMTP server, port and authentication used by, for example, a corporate email server.
AXIS Q1765–LE PT Mount Network Camera Events 2. Enter a descriptive name and recurrence pattern. 3. Click OK. To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
AXIS Q1765–LE PT Mount Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 34. • To set up action rules, see page 31. • To access recordings, see Recording List on page 34. • To configure camera controlled storage, see Storage on page 44. Recording List Recorded videos are listed on the Recordings > List page.
AXIS Q1765–LE PT Mount Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS Q1765–LE PT Mount Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS Q1765–LE PT Mount Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must be authenticated.
AXIS Q1765–LE PT Mount Network Camera System Options 3. Click Create certificate signing request and provide the requested information. 4. Copy the PEM-formatted request and send to the CA of your choice. 5. When the signed certificate is returned, click Install certificate and upload the certificate. Server/Client certificates can be installed as Certificate from signing request or as Certificate and private key.
AXIS Q1765–LE PT Mount Network Camera System Options IPv6 Address Configuration If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router. To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router. ARP/Ping The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 39.
AXIS Q1765–LE PT Mount Network Camera System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting The AVHS settings are configured under System Options > Network > TCP IP > Basic. The possibility to connect to an AVHS service is enabled by default.
AXIS Q1765–LE PT Mount Network Camera System Options Select Use the host name to set the host name manually. Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes. For more information, see the online help . Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network.
AXIS Q1765–LE PT Mount Network Camera System Options Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your network, using UPnPTM. Note that UPnPTM must be enabled in the product (see System Options > Network > UPnP). Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the field. If no router is specified, the product automatically searches for NAT routers on your network.
AXIS Q1765–LE PT Mount Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP. Community names are used to identify groups. To enable and configure SNMP in the Axis product, go to the System Options > Network > SNMP page. Depending on the level of security required, select the version on SNMP to use.
AXIS Q1765–LE PT Mount Network Camera System Options Storage SD Card NOTICE TICE NO To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www.axis.com Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card with speed class 10.
AXIS Q1765–LE PT Mount Network Camera System Options Ports & Devices COM Port The Axis product has one RS-485/RS-422 serial port. The port supports the following modes: • Generic HTTP allows the Axis product to receive data and send commands via HTTP. • Pan Tilt Zoom is used to control a PTZ device. The PTZ device requires a driver. See Install PTZ Driver for more information. Drivers can be downloaded from www.axis.
AXIS Q1765–LE PT Mount Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 48. System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview.
AXIS Q1765–LE PT Mount Network Camera System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http:///local// where is the selected user group (viewer, operator or administrator) for the uploaded file. Plain Config Plain Config is for advanced users with experience of Axis product configuration.
AXIS Q1765–LE PT Mount Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS Q1765–LE PT Mount Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408.
AXIS Q1765–LE PT Mount Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer. No H.264 displayed in the client Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab).
AXIS Q1765–LE PT Mount Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to re-mount the storage device.
AXIS Q1765–LE PT Mount Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Models AXIS Q1765-LE PT Mount Image sensor 1/2.9” progressive scan RGB CMOS Lens Varifocal f=4.7 – 84.6 mmF1.6 — 2.8AutofocusAutomatic day and night functionalityHorizontal angle of view: 59° — 4° Minimum illumination Color: 0.5 lux at 30 IRE F1.6B/W: 0.04 lux at 30 IRE F1.6 (0 lux with built-in IR illumination) Shutter time 1/28000 s to 2 s Video compression H.
AXIS Q1765–LE PT Mount Network Camera Technical Specifications Function/group Item Specifications General Casing IP66- and NEMA 4X-rated, impact resistant metal casing (aluminum) Memory 256 MB RAM, 128 MB Flash Power 8-28 VDC, max 13.7 W20-24 VAC max 20.2 VAPower over Ethernet IEEE 802.3af/802.
AXIS Q1765–LE PT Mount Network Camera Technical Specifications RS485/422 Connector Two 2-pin terminal blocks for RS485/RS422 serial interface.
User Manual AXIS Q1765–LE PT Mount Network Camera © Axis Communications AB, 2014 Ver. M1.8 Date: September 2014 Part No.
