User manual

AXISP5635–EPTZDomeNetworkCamera
Troubleshooting
Storageanddiskmanagementproblems
Storagedisruption
Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother
readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder
SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto
re-mountthestoragedevice.
Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage37.
Videocannotberecorded
CheckthattheSDcardisnotwriteprotected(thatis,readonly).
SDcardcannotbemountedReformattheSDcardandthenclickMount.
NO NO
NO
TICE TICE
TICE
Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.
Productdoesnotfunctionincoldenvironment
ArcticTemperatureControl*/
TemperatureControl
Duringstartupinacoldenvironment,functioninthemechanicalpartsissuspendeduntilthey
aresufcientlyheated.
*ArcticTemperatureControlvalidforspecicproductsonly
TextoverlayaboutPTZerrors
TextoverlayaboutPTZerrors
Incasethepan/tiltdrivecomponentsorthecameracomponentsexperienceaproblemthatcannot
automaticallybecorrected,thistextoverlaywillappearandthePTZStatusinSystemOptions
>Maintenancewillbesetaccordingly.Theproblemmaybecausedbyphysicalblockingofthe
mechanics,heavyvibrations,mechanicalwearorothermalfunction.Insomecasestheproblem
mightbetemporaryandcanberesolvedinthenextmovementorafterpressingtheTestbutton
underSystemOptions>Maintenance>PTZStatus.
"Notenoughpowerforboth
cameraandpantiltmotors"
Thecameradoesnotgetenoughpowerforboththecameraandthemotorsafternegotiatingwith
thePowerSourcingEquipment(PSE),forexampleaninjectorormidspan.
PleaserestartthePSEbyunpluggingthemainsadapterand/orrestartthecamera.
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