AXIS P3346-VE Fixed Dome Network Camera User Manual
This manual is intended for administrators and users of AXIS P3346-VE Fixed Dome Network Camera, and is applicable to firmware 5.50 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required.
Low battery power affects the operation of the RTC, causing it to reset at every power-up. A log message will appear when the battery needs replacing. The battery should not be replaced unless required, but if the battery does need replacing, contact Axis support at www.axis.com/techsup for assistance. WARNING • Risk of explosion if the battery is incorrectly replaced. • Replace only with an identical battery or a battery which is recommended by Axis.
AXIS P3346-VE Fixed Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a Browser . . . .
AXIS P3346-VE Fixed Dome Network Camera Table of Contents Emergency Recovery Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Performance Considerations . . . . . . . . . .
AXIS P3346-VE Fixed Dome Network Camera Hardware Overview Hardware Overview 1 1 2 3 4 5 6 7 2 3 4 5 6 7 Mounting bracket Unit casing Camera unit Fan output connector Heater. Caution! The heater may be hot.
AXIS P3346-VE Fixed Dome Network Camera Hardware Overview Connectors and Buttons For technical specifications, see page 61. Network Connector RJ45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE TICE NO The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network switch shall be shielded (STP) and intended for their specific use. Make sure that the network switch is properly grounded.
AXIS P3346-VE Fixed Dome Network Camera Hardware Overview LED Indicators LED Color Indication Network Green Steady for connection to a 100 MBit/s network. Flashes for network activity. Amber Steady for connection to a 10 MBit/s network. Flashes for network activity. Unlit No network connection. Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Red Slow flash for failed upgrade. Green Normal operation.
AXIS P3346-VE Fixed Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications on page 61. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS P3346-VE Fixed Dome Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS P3346-VE Fixed Dome Network Camera Accessing the Product 2. Enter a password and then re-enter it to confirm the spelling. 3. Click OK. The password has now been configured. Configure Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product. The capture mode setting also affects the camera’s angle of view. Select the desired capture mode from the drop-down list and click OK. See also Capture Mode on page 20.
AXIS P3346-VE Fixed Dome Network Camera Accessing the Product Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and configuration. To configure the manual trigger: 1. Go to Setup > Events. 2. Click Add to add a new action rule. 3. From the Trigger drop-down list, select Input Signal. 4. From the second drop-down list, select Manual Trigger. 5.
AXIS P3346-VE Fixed Dome Network Camera Accessing the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel: • Push-To-Talk mode: Click and hold the button to talk/send. Release the button to listen. • Toggle mode: Click once to switch between talking and listening.
AXIS P3346-VE Fixed Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to Stream H.264 H.
AXIS P3346-VE Fixed Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS P3346-VE Fixed Dome Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P3346-VE Fixed Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS P3346-VE Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 18. • Stream profiles. See page 20. • Camera settings. See page 20. • View areas. See page 22. • Overlay image. See page 22. • Privacy mask. See page 23. • Focus and zoom. See page 24. • Audio settings. See page 24. • Audio clips. See page 25.
AXIS P3346-VE Fixed Dome Network Camera Video and Audio Pixel Counter The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a requirement that the image is a certain size, for example in face recognition. The pixel counter can be accessed from: • Video & Audio > Video Stream. Under Preview, click Open and select the Show pixel counter option to enable the rectangle in the image.
AXIS P3346-VE Fixed Dome Network Camera Video and Audio Stream Profiles A stream profile is a set of predefined stream settings including resolution, compression, frame rate and overlay settings. Stream profiles can be used: • When setting up recording using action rules. See Events on page 37. • When setting up continuous recording. See Continuous Recording on page 42. • In the Live View page – select the stream profile from the Stream profile drop-down list.
AXIS P3346-VE Fixed Dome Network Camera Video and Audio Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image. Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions.
AXIS P3346-VE Fixed Dome Network Camera Video and Audio Day/Night The IR cut filter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, for example at night, or when using an external IR lamp, set the IR cut filter to Off. This increases light sensitivity and allows the product to “see” infrared light. The image is shown in black and white when the IR cut filter is off.
AXIS P3346-VE Fixed Dome Network Camera Video and Audio 2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must first be uploaded to the Axis product, see Overlay Image. 3. To include date and time, select Include date and Include time. 4. To include a text string, select Include text and enter the text in the field. Modifiers can be used, see File Naming & Date/Time Formats in the online help . 5. Define text overlay characteristics in the relevant fields.
AXIS P3346-VE Fixed Dome Network Camera Video and Audio Focus & Zoom Focus and zoom should only be configured when installing or reinstalling the product. For installation instructions, refer to the product’s Installation Guide. To set focus and zoom: 1. Install the camera as described in the Installation Guide. 2. Go to Video & Audio > Focus & Zoom. 3. On the Basic tab, set the zoom level using the slider. The buttons < and > move the zoom position one step in either direction.
AXIS P3346-VE Fixed Dome Network Camera Video and Audio Audio Input An external microphone or a line source can be connected to the Audio-in connector. Configure the audio input settings under Video & Audio > Audio Settings. Select Microphone to use an external microphone or Line to use a Line in device, e.g. an audio mixer for multiple microphones or a microphone with a built-in amplifier, as audio source. The Microphone power option provides DC power for an external microphone.
AXIS P3346-VE Fixed Dome Network Camera Video and Audio Note Audio clips cannot be used if the product’s audio functionality is enabled. The audio functionality is enabled on the Audio tab under Video & Audio > Video Stream.
AXIS P3346-VE Fixed Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 20. • Default Viewer for Browser. See page 27. • Viewer Settings. See page 28. • Action Buttons. These are the buttons described in Controls on the Live View Page on page 11 . • User Defined Links. See page 28. • Output Buttons. See page 28.
AXIS P3346-VE Fixed Dome Network Camera Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Still image Displays still images only. Click the Refresh button in your browser to view a new image.
AXIS P3346-VE Fixed Dome Network Camera Live View Config - Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state. For more information about I/O ports, see I/O Ports on page 53.
AXIS P3346-VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 22. Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Source drop-down list in the Live View Page.
AXIS P3346-VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser. To add a guard tour: 1. Go to PTZ > Guard Tour and click Add. 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply.
AXIS P3346-VE Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated.
AXIS P3346-VE Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2.
AXIS P3346-VE Fixed Dome Network Camera Detectors High level (100%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving. Ordinary colored objects on ordinary backgrounds trigger motion detection. A large difference in luminance is required to trigger motion detection. Medium level (50%) Low level (0%) Even very small objects trigger motion detection.
AXIS P3346-VE Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS P3346-VE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS P3346-VE Fixed Dome Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 35.
AXIS P3346-VE Fixed Dome Network Camera Events - • • Disruption – Trigger the rule if storage problems are detected, for example if the storage device is unavailable, removed, full, locked or if other read or write problems occur. This can for example be used to send maintenance notifications. System - System Ready – Trigger the rule when the product has been started and all services are running. This can for example be used to send a notification when the product restarts.
AXIS P3346-VE Fixed Dome Network Camera Events 4. Select Motion Detection from the drop-down list. Select the motion detection window to use. 5. Optionally, select a Schedule and Additional conditions. See below. 6. Under Actions, select Record Video from the Type drop-down list. 7. Select a Stream profile and configure the Duration settings as described below. 8. Select Network Share from the Storage drop-down list.
AXIS P3346-VE Fixed Dome Network Camera Events 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient. 6. Click OK. Setting Up an Email Recipient Email recipients can be configured by selecting one of the listed email providers, or by specifying the SMTP server, port and authentication used by, for example, a corporate email server.
AXIS P3346-VE Fixed Dome Network Camera Events To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
AXIS P3346-VE Fixed Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 42. • To set up action rules, see page 38. • To access recordings, see Recording List on page 42. • To configure camera controlled storage, see Storage on page 52. Recording List Recorded videos are listed on the Recordings > List page.
AXIS P3346-VE Fixed Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS P3346-VE Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS P3346-VE Fixed Dome Network Camera System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser.
AXIS P3346-VE Fixed Dome Network Camera System Options To install a self-signed certificate: 1. Go to Setup > System Options > Security > Certificates. 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed certificate as described above. 2. Go to Setup > System Options > Security > Certificates. 3. Click Create certificate signing request and provide the requested information. 4.
AXIS P3346-VE Fixed Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled. IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
AXIS P3346-VE Fixed Dome Network Camera System Options ping -l 408 -t Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power. 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6.
AXIS P3346-VE Fixed Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name. Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers.
AXIS P3346-VE Fixed Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router. The router must also support UPnPTM. • The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home firewall” but the essential purpose of the device is the same. Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your network, using UPnPTM.
AXIS P3346-VE Fixed Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP. Community names are used to identify groups. The Axis product can be configured to support SNMP on the System Options > Network > SNMP page. Depending on the level of security required, select the version on SNMP to use. SNMP v1/v2 provides the lowest level of security.
AXIS P3346-VE Fixed Dome Network Camera System Options Storage SD Card The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. NOTICE TICE NO To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The Axis product supports SD cards with the following file systems: • ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss.
AXIS P3346-VE Fixed Dome Network Camera System Options 4. Enter the name of the share in the Share field. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password. 6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously.
AXIS P3346-VE Fixed Dome Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 56. System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview.
AXIS P3346-VE Fixed Dome Network Camera System Options File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http:///local// where is the selected user group (viewer, operator or administrator) for the uploaded file.
AXIS P3346-VE Fixed Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS P3346-VE Fixed Dome Network Camera Troubleshooting 1. In UNIX/Linux, type the following from the command line: arp -s temp ping -l 408 In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s ping -l 408 -t 2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3.
AXIS P3346-VE Fixed Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the DNS name (if the name has been configured). If required, a static IP address can be assigned manually.
AXIS P3346-VE Fixed Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations on page 65. Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. Set a Capture Mode that prioritizes frame rate.
AXIS P3346-VE Fixed Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to re-mount the storage device.
AXIS P3346-VE Fixed Dome Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Models AXIS P3346–VE Image sensor Progressive scan RGB CMOS 1/3'‘ (effective) Lens Varifocal with remote zoom and focus, IR corrected, megapixel resolution 3 – 9 mm, F1.
AXIS P3346-VE Fixed Dome Network Camera Technical Specifications Function/group Item Specifications Network Security Password protection, IP address filtering, HTTPS encryption*, IEEE 802.1X network access control*, digest authentication, user access log Centralized Certificate Management *This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit (www.openssl.
AXIS P3346-VE Fixed Dome Network Camera Technical Specifications Function/group Item Specifications General Casing Polycarbonate transparent cover Aluminum inner camera module with encapsulated electronics Color: white NCS S 1002–B IP66- and NEMA 4X-rated, IK10 impact-resistant aluminum casing with integrated dehumidifying membrane Processor, memory ARTPEC-3, 256 MB RAM, 128 MB Flash Battery backed-up real-time clock Power Power over Ethernet IEEE 802.3.
AXIS P3346-VE Fixed Dome Network Camera Technical Specifications Connectors I/O Connector 4-pin terminal block for: • • • • 4 3 2 1 Auxiliary power (DC output) Digital Input Digital Output 0 V DC (-) Function Pin 0 V DC (-) 1 Notes DC output 2 Can be used to power auxiliary equipment. Note: This pin can only be used as power out. 3.
AXIS P3346-VE Fixed Dome Network Camera Technical Specifications 1 Tip Audio Input Audio Output Microphone/Line in Line out (mono) Ground Ground 2 Ring 3 Sleeve SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. Performance Considerations When settings up your system, it is important to consider how various settings and situations will affect performance.
User Manual AXIS P3346-VE Fixed Dome Network Camera © Axis Communications AB, 2013 Ver. M3.5 Date: December 2013 Part No.
