USER MANUAL AXIS P3304-V Fixed Dome Network Camera
About this document This manual is intended for administrators and users of AXIS P3304-V Fixed Dome Network Camera, and is applicable to firmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis website, as required.
AXIS P3304-V Fixed Dome Network Camera Table of Contents Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P3304-V Fixed Dome Network Camera Hardware overview Hardware overview 1 2 3 6 7 5 4 8 9 10 1 2 3 4 5 6 7 8 9 10 Network connector I/O terminal connector Control button Network indicator LED Power indicator LED Power connector Audio out Audio in Status indicator LED Microphone Connectors Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).
AXIS P3304-V Fixed Dome Network Camera Hardware overview Caution To protect the product against power surges, a shielded network cable (STP) must be used between the product and the network switch. Ensure that the network switch is properly grounded. Audio in (pink) - 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal). Audio out (green) - 3.
AXIS P3304-V Fixed Dome Network Camera Hardware overview 1 3.3 V max 50 mA 2 3 4 LED indicators LED Color Indication Network Green Steady for connection to a 100 MBit/s network. Flashes for network activity. Amber Steady for connection to a 10 MBit/s network. Flashes for network activity. Unlit No network connection. Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Red Slow flash for failed upgrade. Green Normal operation.
AXIS P3304-V Fixed Dome Network Camera Accessing the product Accessing the product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 50.
AXIS P3304-V Fixed Dome Network Camera Accessing the product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS P3304-V Fixed Dome Network Camera Accessing the product The Live View page If the Axis product has been customized to meet specific requirements, not all the items described below will appear in the Live View page. The following provides an overview of each available button. Controls on the Live View page Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG.
AXIS P3304-V Fixed Dome Network Camera Accessing the product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 12 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image.
AXIS P3304-V Fixed Dome Network Camera Accessing the product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position. Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls, on page 25.
AXIS P3304-V Fixed Dome Network Camera Media streams Media streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to stream H.
AXIS P3304-V Fixed Dome Network Camera Media streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS P3304-V Fixed Dome Network Camera Media streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P3304-V Fixed Dome Network Camera Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help . Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product: 1. Users.
AXIS P3304-V Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 16. • Stream profiles. See page 17. • Camera settings. See page 17. • View area. See page 18. • Overlay image. See page 19. • Privacy mask. See page 19. • Audio settings. See page 19. • Audio clips. See page 21.
AXIS P3304-V Fixed Dome Network Camera Video and Audio To avoid bandwidth problems on the network, you can limit the frame rate allowed to each viewer. The maximum frame rate can be set to Unlimited, or you can limit the frame rate to a value. An image or text can be superimposed over the image as overlay. See Overlay, on page 19. Save your settings before they can take effect. H.264 H.
AXIS P3304-V Fixed Dome Network Camera Video and Audio The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar. White balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
AXIS P3304-V Fixed Dome Network Camera Video and Audio 3. A new view area covers the whole image. Use the mouse to move and resize the view area. 4. Select Enable PTZ to enable digital PTZ for the view area. 5. Click Save to save the settings. To modify the view area, modify the settings as required. Click Save. Tip: • The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view.
AXIS P3304-V Fixed Dome Network Camera Video and Audio Control viewer toolbar). In Push-To-Talk mode, click and hold the button to speak and release it when done. In Toggle mode, click once to switch between speaking and listening. The Talk/Listen mode is configured from the Audio tab in the AMC control panel (see AXIS Media Control on page 12). Simplex - speaker only - Audio is transmitted from the client to the Axis product and played by the speaker connected to the product.
AXIS P3304-V Fixed Dome Network Camera Video and Audio Configure the audio output settings under Video & Audio > Audio Settings. Output gain - Control the volume (dB Full Scale) of the line audio output. If the sound is too low, choose a higher dB. If the sound is too high, choose a lower dB. Audio Clips An audio clip is a sound file that can be played either when an event occurs or manually from the Live View page.
AXIS P3304-V Fixed Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 17. • Default Viewer for Browser. See page 22. • Viewer Settings. See page 23. • Action Buttons. These are the buttons described in Controls on the Live View page, on page 9 . • User Defined Links. See page 23. • Output Buttons. See page 23.
AXIS P3304-V Fixed Dome Network Camera Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.264 Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher • JRE (J2SE) 5.0 or higher Still image Displays still images only.
AXIS P3304-V Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • When setting up action rules. See page 30. • When setting up Guard Tour. See page 24. To add a preset position: 1. Go to PTZ > Preset Positions. 2.
AXIS P3304-V Fixed Dome Network Camera PTZ (Pan Tilt Zoom) 4. Select an available preset position and click Apply. 6. Specify the View Time in seconds or minutes. 7. Specify the View order or select the Random view order check box option. 8. Click Save. To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove. For more information see the online help .
AXIS P3304-V Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated.
AXIS P3304-V Fixed Dome Network Camera Detectors Set up motion detection To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter a descriptive name. 3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired position) of the active window (window with red frame). 4.
AXIS P3304-V Fixed Dome Network Camera Detectors Recommended values 5–15% 60–90% 75–95% Default values 15% 90% 90% Tips: • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • If no objects should appear in the Include Window, select a high history level.
AXIS P3304-V Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications To upload an application, go to Applications > Overview, click Browse to locate the file and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About.
AXIS P3304-V Fixed Dome Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. The action rule will apply at specific periods called Schedules. It is possible to specify how often the action rule will recur. This is called Recurrences.
AXIS P3304-V Fixed Dome Network Camera Events 6. Select Send Notification from the Type drop-down list. 7. Select where to send the notification from the Recipient drop-down list. To add additional criteria, select the Additional conditions option. Add and select the desired options as described above. To prevent an action from being triggered repeatedly, a Wait at least time can be set.
AXIS P3304-V Fixed Dome Network Camera Events To use the recurrence in an Action Rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
AXIS P3304-V Fixed Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 33. • To set up action rules, see page 30. • To access recordings, see Recording List, on page 33. • To configure camera controlled storage, see Storage, on page 41. Recording List Recorded videos are listed on the Recordings > List page.
AXIS P3304-V Fixed Dome Network Camera Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings.
AXIS P3304-V Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS P3304-V Fixed Dome Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS P3304-V Fixed Dome Network Camera System Options To change the date and time settings, select the preferred Time mode under New Server Time: • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously.
AXIS P3304-V Fixed Dome Network Camera System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting AVHS is enabled by default. The settings are configured under System Options > Network > TCP IP > Basic.
AXIS P3304-V Fixed Dome Network Camera System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the same time. This function can be disabled under System Options > Network > TCP/IP > Advanced.
AXIS P3304-V Fixed Dome Network Camera System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554. Note H.264 video streams will not be available if the RTSP server is disabled.
AXIS P3304-V Fixed Dome Network Camera System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 35. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once.
AXIS P3304-V Fixed Dome Network Camera System Options To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks. To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.
AXIS P3304-V Fixed Dome Network Camera System Options System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.
AXIS P3304-V Fixed Dome Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. Caution Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting.
AXIS P3304-V Fixed Dome Network Camera Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS P3304-V Fixed Dome Network Camera Troubleshooting arp -s temp ping -s 408 In Windows, type the following from a command/DOS prompt: arp -s ping -l 408 -t 2. If the product does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade file to use.
AXIS P3304-V Fixed Dome Network Camera Troubleshooting The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal feature which will attempt to automatically configure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4, on page 39. The router must support UPnPTM. Firewall protection Check the Internet firewall with your network administrator.
AXIS P3304-V Fixed Dome Network Camera Troubleshooting No images displayed on web page Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer. Installation of additional ActiveX component restricted or prohibited Configure the Axis product to use a Java applet for updating video images in Internet Explorer.
AXIS P3304-V Fixed Dome Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. No audio or very poor audio quality Check that Enable audio support is selected under Setup > System Options > Security > Audio Support. Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Poor audio quality CPU overloaded Reduce the number of listeners and viewers.
AXIS P3304-V Fixed Dome Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Models AXIS P3304–V Image sensor Progressive scan RGB CMOS 1/4'‘ Lens Varifocal 2.8 – 10 mm, F1.7, DC-iris Horizontal angle of view: 80° – 22° Vertical angle of view: 48° – 14° Minimum illumination 0.9 lux, F1.7 Shutter time 1/24500 s to 1/6 s Camera angle adjustment Pan 360°, tilt 170°, rotation 340° Video compression H.
AXIS P3304-V Fixed Dome Network Camera Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including ONVIF, specification available at www.onvif.org, as well as VAPIX® and AXIS Camera Application Platform from Axis Communications, specifications available at www.axis.
AXIS P3304-V Fixed Dome Network Camera Technical Specifications Function/group Item Specifications Included accessories Mounting and connector kits, clear and smoked dome cover, Installation Guide, CD with User Manual, recording software, installation and management tools, Windows decoder 1–user license, smoked transparent cover Video management software (not included) AXIS Camera Station — Video management software for viewing and recording up to 50 cameras See www.axis.
User Manual AXIS P3304-V Fixed Dome Network Camera © Axis Communications AB, 2011 Ver. M1.3 Date: November 2011 Part No.
