USER’S MANUAL AXIS P3301 Fixed Dome Network Camera AXIS P3301-V Fixed Dome Network Camera AXIS P3304 Fixed Dome Network Camera AXIS P3304-V Fixed Dome Network Camera
AXIS P3301/AXIS P3304 Notices This manual is intended for administrators and users of the AXIS P3301/AXIS P3304 Fixed Dome Network Camera, and is applicable for firmware release 5.11 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
AXIS P3301/AXIS P3304 - Table of contents Contents Product overview 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Accessing the Camera 7 Access from a browser . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P3301/AXIS P3304 Product overview This manual applies to the AXIS P3301/AXIS P3301-V and AXIS P3304/AXIS P3304-V Fixed Dome Network Cameras. These cameras will be referred to in the manual as AXIS P3301/AXIS P3304. The information provided here applies to all models, except where otherwise indicated.
AXIS P3301/AXIS P3304 Overview 16mm cable conduit (not supplied) fitted to AXIS P3301/AXIS P3304 Cover plates I/O terminal connector Control button Power connector Power indicator LED Network connector Audio out Audio in Network indicator LED Status indicator LED Product ID & Serial number (S/N). The serial number may be required during the installation. Microphone Dimensions HxWxD = 94 x 144 x 132mm (3.7" x 5.7" x 5.2") Weight AXIS P3301 = 425g (0.94 lb) power supply excl.
AXIS P3301/AXIS P3304 Microphone - built-in microphone. This can be disabled by inserting a plug in the 'Audio in' connector. Power Connector - for connection of the PS-H power adapter (included). I/O Connector - the I/O terminal connector provides the physical interface to one transistor output, one digital input and an auxiliary connection point for DC power. For more information, see The I/O Terminal Connector, on page 41.
AXIS P3301/AXIS P3304 Accessing the Camera Refer to the installation guide supplied with your product in order to install the AXIS P3301/AXIS P3304 network camera. The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 48.
AXIS P3301/AXIS P3304 Setting the root password 1. When accessing the camera for the first time, the ‘Configure Root Password’ dialog appears. 2. Enter a password and re-enter to confirm. Click OK. 3. The ‘Enter Network Password’ dialog appears. Enter the User name: root 4. Enter the password set in step 2, and click OK. If the password is lost, the camera must be reset to the factory default settings. See page 40. Notes: • • The default administrator user name ‘root’ is permanent and cannot be deleted.
AXIS P3301/AXIS P3304 To create an HTTPS connection, start by clicking this button. To configure the password directly via an unencrypted connection, enter the password here. Note: • HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic between web browsers and servers. The HTTPS certificate controls the encrypted exchange of information. • The default administrator user root cannot be deleted.
AXIS P3301/AXIS P3304 The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below show up unless configured to do so. The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile on the Live View page. Stream profiles are configured under Video & Audio > Stream Profiles, see Stream Profiles, on page 16 for more information. The Output buttons control the output directly from the Live View page.
AXIS P3301/AXIS P3304 Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel: • Push-To-Talk mode: Click and hold the button to talk/send, release the button to listen. • Toggle mode: Click once to switch between talking and listening. Simplex – Network Camera speaker only mode To send audio, the Talk and Microphone buttons must both be enabled. Click either button to stop audio transmission.
AXIS P3301/AXIS P3304 Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network determine which type you use. The Live View page in the network camera provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can also access these video streams/images directly, without going via the Live View page. How to stream H.
AXIS P3301/AXIS P3304 AXIS Media Control (AMC) The recommended method of accessing live video from the network camera is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video and audio settings. Please see the readme file included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS P3301/AXIS P3304 Video & Audio settings This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all the configuration menus via the Setup link; and Operators, who have access to the settings under Basic Setup, Video & Audio and Events. You can configure the camera by clicking Setup in the top right-hand corner of the Live View page. Click access the online help that explains the setup tools.
AXIS P3301/AXIS P3304 Overlay Settings Use these settings to include an text, date, and time as overlay. Click for information on available options. Preview Text, date & time overlay For a preview of the image before saving, select video format and Open. When satisfied with the settings, click Save. To view the image while configuring the settings and to check how many pixels are used in an area of the image, choose a Video format and click Open.
AXIS P3301/AXIS P3304 MJPEG Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations. Defining the frame size as Default provides consistently good image quality at the expense of increased bandwidth and storage usage during low light. Limiting the frame size optimizes bandwidth and storage usage, but may give poor image quality.
AXIS P3301/AXIS P3304 Camera Settings This page provides access to the advanced image settings for AXIS P3301/AXIS P3304. Image Appearance Color level - Select an appropriate level by entering a value in the range 0-100. Lower values mean less color saturation, the value 100 gives maximum color saturation. Brightness - The image brightness can be adjusted in the range 0-100, where a higher value produces a brighter image. Sharpness - Controls the amount of sharpening applied to the image.
AXIS P3301/AXIS P3304 Privacy mask Privacy masks are up to 3 configurable areas of solid color that allow concealment of parts of the image that are not to be viewable. Privacy masks cannot even be bypassed via the VAPIX® Application Programming Interface (API). Privacy Mask List - The Privacy Mask List shows all the masks that are currently configured in the AXIS P3301/AXIS P3304 Network Camera and if they are enabled. Add/Edit Mask - To define a new mask: 1. Click Add. 1.
AXIS P3301/AXIS P3304 Audio Input An external microphone or a line source can be connected to the Audio in the connector of the network camera. If an external microphone or line source has been connected, the internal microphone is automatically disconnected. The audio source must be set to Microphone or Line depending on the connected device. Note: To prevent unauthorized listening, the internal microphone can be disabled by inserting a plug in the Audio in connector.
AXIS P3301/AXIS P3304 Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the on standard stream profiles as well as the ones created under Video & Audio > Stream Profiles. See the online help files this page for more information. Default Viewer From the drop-down lists, select the default method for viewing video images for your browser.
AXIS P3301/AXIS P3304 Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AMC. This is used to prevent the installation of unlicensed copies. Further decoder licenses can be purchased from your Axis dealer. Check the Enable recording button to enable recording from the Live View page.
AXIS P3301/AXIS P3304 PTZ Note: The Pan Tilt Zoom feature only applies to the AXIS P3304/AXIS P3304-V Network Camera. In the Pan Tilt Zoom Settings page you can enable digital PTZ and create the PTZ preset positions. Check the Enable digital PTZ box and click Save to enable digital pan/tilt/zoom and PTZ controls in Live View. Max zoom - Set the maximum possible zoom rate in Live View.
AXIS P3301/AXIS P3304 4. Click Add. This camera position is then saved as a preset position in the camera. The position can be assumed at any time, by selecting it from the drop-down list of available positions. Presets can be selected in from the Live View window, from Events, from the Guard Tour, and in Sequence mode. You can set a position as the Home position, which is readily accessible by clicking on the Home button in both the Preset Position Setup page and the Live View page.
AXIS P3301/AXIS P3304 Applications Application Packages The Applications feature allows you to upload third party applications for use on this device. Listed under Applications > Packages are the applications that have already been installed. Click on the name to view the menu options - Settings, License and About. Settings - This depends on the application. License - Once uploaded some applications need a license to run, and a license code is required for the uploaded application.
AXIS P3301/AXIS P3304 Events An event or Event Type in the camera triggers actions when activated. An event type is a set of parameters that defines the actions. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server, to receive uploaded images. This section describes how to configure the camera to perform certain actions when events occur.
AXIS P3301/AXIS P3304 Triggered Event A triggered event could be activated by: • • • • • • • a push button connected to the camera’s input port a manually activated action, such as from an action button in the web interface detected movement in a configured motion detection window sound at a certain decibel level on restart (reboot), after power loss camera tampering an application that has been uploaded to the network camera.
AXIS P3301/AXIS P3304 Scheduled Event A Scheduled event can be activated at preset times, in a repeating pattern on selected weekdays. Configuration example: 1. Click Add scheduled... on the Event Types page. 2. Enter a descriptive Name for the event, such as Scheduled e-mail upload. 3. Set the Priority (High, Normal or Low). 4. Set the Activation Time parameters (24h clock) for the event - start on Sundays at 13.00 with a duration of 12 hours. 5. Set the When Activated...
AXIS P3301/AXIS P3304 Camera tampering The camera tampering application generates an alarm whenever the camera is repositioned, or when the lens is covered, sprayed, or severely defocused. First, you must create an event, see How to set up a triggered event, on page 26, for the camera to send an alarm. Settings The Minimum duration parameter sets the minimum tampering period, that is, an alarm will not be triggered until this period has elapsed, even if the tampering conditions are otherwise met.
AXIS P3301/AXIS P3304 Motion Detection Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured. • • Included windows target specific areas within the whole video image Excluded windows define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored).
AXIS P3301/AXIS P3304 Object Size History Sensitivity High level Only very large objects trigger motion detection An object that appears in the region trig- Ordinary colored objects on ordinary backgrounds trigger the motion detection gers the motion detection for a long period Low level Even very small objects trigger motion detection An object that appears in the region trig- Only very bright objects on a dark backgers motion detection for only a very ground trigger motion detection short period
AXIS P3301/AXIS P3304 System Options Security - Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Operator Administrator Provides the lowest level of access, which only allows access to the Live View page.
AXIS P3301/AXIS P3304 IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS P3301/AXIS P3304 Date & Time Current Server Time - displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the Automatically adjust for daylight saving time changes.
AXIS P3301/AXIS P3304 Network Basic TCP/IP Settings AXIS P3301/AXIS P3304 supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network camera receives an IP address according to the configuration in the network router.
AXIS P3301/AXIS P3304 AXIS Internet Dynamic DNS Service Enable this option to use the AXIS Internet Dynamic DNS service to assign a host name for easy access to your network camera (requires Internet access). Click Settings... to register the camera with the Axis Internet Dynamic DNS service, or to modify the existing settings (requires access to the Internet). The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed.
AXIS P3301/AXIS P3304 Use NAT traversal when your network cameras are located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to the camera. LAN (intranet) WAN (internet) Broadband (NAT) router ISP Notes: • For NAT traversal to work, this must be supported by the broadband router.
AXIS P3301/AXIS P3304 QoS (Quality of Service) Quality of Service (QoS) guarantees a certain level of a specified resource to selected traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network can be summarized as: • • The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.
AXIS P3301/AXIS P3304 RTP/H.264 These settings are the port range, IP address, port number (video and audio), and Time-To-Live value to use for the video stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams. For more information, please see the online help. Bonjour The network camera includes support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support this.
AXIS P3301/AXIS P3304 Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information - the Server Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support web. • • • • • System Log - Provides information about system events.
AXIS P3301/AXIS P3304 Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 38) or use the Control button on the side of the camera (see page 5) as described below: Using the Control Button To reset the camera to the factory default settings using the Control Button: 1. Disconnect the power cable or if using PoE, disconnect the network cable. 2.
AXIS P3301/AXIS P3304 The I/O Terminal Connector Pinout and Interface The 4-pin I/O terminal connector provides the interface to: • • • • 1 transistor output 1 digital input auxiliary power GND The terminal connector is used in applications for motion detection, event triggering, time lapse recording, alarm notification via email, and image storage to FTP locations. • • Input - for connecting a push button, for example.
AXIS P3301/AXIS P3304 Terminal Connector AXIS P3301/-V/AXIS P3304/-V 1 o 3.3V max. 50mA e.g.
AXIS P3301/AXIS P3304 Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network camera. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera is displayed on the page Setup > Basic Setup or under About.
AXIS P3301/AXIS P3304 4. After the upgrade is complete (1-10 minutes), the unit automatically restarts and shows a steady green on the Power and Status LEDs and flashing green or amber on the Network LED. 5. Re-configure the camera, referring to the installation guide. If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.
AXIS P3301/AXIS P3304 Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide. The camera is located on a different subnet If the IP address intended for the camera and the IP address of your computer are located on different subnets, you will not be able to set the IP address.
AXIS P3301/AXIS P3304 Poor rendering of H.264 images Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the H.264 tab in the AMC control panel applet. Ensure that your graphics card is using the latest device driver. The latest drivers can usually be downloaded from the manufacturer's web site. Color saturation is different in H.
AXIS P3301/AXIS P3304 Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may be triggered mistakenly. Lower the sensitivity setting to avoid problems with luminance. No audio Incorrect setup Check the sound card in the PC. Ensure that the mute button is not pressed and the volume settings are correct.
AXIS P3301/AXIS P3304 Technical Specifications Function/group Item Specification Camera Models • AXIS P3301: VGA resolution, tamper-resistant casing • AXIS P3301-V: VGA resolution, vandal-resistant casing • AXIS P3304: 1MP/HDTV 720p, tamper-resistant casing • AXIS P3304-V: 1MP/HDTV 720p, vandal-resistant casing Image sensor Lens Minimum illumination AXIS P3301/ AXIS P3301-V: 1 lux F1.3 AXIS P3304/AXIS P3304-V: 0.9 lux F1.
AXIS P3301/AXIS P3304 Function/group Item Network Security Password protection, IP address filtering, HTTPS encryption, IEEE 802.1X network access control, digest authentication, user access log Supported protocols IPv4/v6, HTTP, HTTPS, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS. More information on protocol usage available at www.axis.
AXIS P3301/AXIS P3304 Function/group Item Specification General Casing • Aluminum inner camera module with encapsulated electronics • Polycarbonate transparent cover • Tamper-proof mounting on wall, hard or drop ceiling • AXIS P3301/AXIS P3304: Tamper-resistant plastic casing • AXIS P3301-V/AXIS P3304-V: 1000 kg (2200 lbs) impact-resistant aluminum casing Processors, memory • ARTPEC-3, 128 MB RAM, 128 MB Flash • Battery backed-up real-time clock Power • 4.9 – 5.1 V DC max. 4.
AXIS P3301/AXIS P3304 - Glossary of Terms Glossary of Terms device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo-sites (pixels) that convert light energy into electronic signals. Its size is measured diagonally and can be 1/4", 1/3", 1/2" or 2/3". ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them.
AXIS P3301/AXIS P3304 - Glossary of Terms translate Internet domain names into IP (Internet Protocol) addresses. A domain name is a meaningful and easy-to-remember name for an Internet address. For example the domain name www.example.com is much easier to remember than 192.0.34.166. The translation tables for domain names are contained in Domain name servers. a telephone systems. Half-duplex also provides bi-directional communication, but only in one direction at a time, as in a walkie-talkie system.
AXIS P3301/AXIS P3304 - Glossary of Terms Image compression - Image compression minimizes the file size (in bytes) of an image. Two of the most common compressed image formats are JPEG and GIF. LAN (Local Area Network) - A LAN is a group of computers and associated devices that typically share common resources within a limited geographical area.
AXIS P3301/AXIS P3304 - Glossary of Terms NWay - A network protocol that automatically negotiates the highest possible common transmission speed between two devices. administrative control, and a caching service. Any proxy server associated with a gateway server, or part of a gateway server, effectively separates the organization’s network from the outside network and the local firewall. It is the firewall server that protects the network against outside intrusion.
AXIS P3301/AXIS P3304 - Glossary of Terms Switch - A switch is a network device that connects network segments together, and which selects a path for sending a unit of data to its next destination. In general, a switch is a simpler and faster mechanism than a router, which requires knowledge about the network and how to determine the route. Some switches include the router function. See also Router. server may contain any number of server and client programs.
AXIS P3301/AXIS P3304 - Glossary of Terms image, which may also be a completely new image. WAN (Wide-Area-Network) - Similar to a LAN, but on a larger geographical scale. W-LAN (Wireless LAN) - A wireless LAN is a wireless local area network that uses radio waves as its carrier: where the network connections for end-users are wireless. The main network structure usually uses cables. Web server - A web server is a program, which allows web browsers to retrieve files from computers connected to the Internet.
AXIS P3301/AXIS P3304 - Index A IEEE 802.
AXIS P3301/AXIS P3304 - Index U Upgrade Server 38 UPnP 35, 37 V Video Stream 14 W WDR 17 58
