USER MANUAL AXIS M7010
About this Document This manual is intended for administrators and users of the AXIS M7010 Video Encoder, and is applicable to firmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. A later version of this document will be posted to the Axis website, as required.
AXIS M7010 Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a Browser . . . . . . . . . . . . . .
AXIS M7010 Hardware Overview Hardware Overview 1 2 3 4 5 6 10 11 12 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 7 8 9 13 14 15 Video input connectors LED indicators Group 1 (4 video input connectors) Group 2 Group 3 Group 4 Power connector SD memory card slot (micro SD) RS-485/RS-422 connector Control button Network connector (P0E) Connectors For technical specifications, see page 44. Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).
AXIS M7010 Hardware Overview • Resetting the product to factory default settings. See page 39. Power connector - 2-pin terminal block for power input. RS-485/RS-422 connector - Two 2-pin terminal blocks for RS-485/RS-422 serial interface used to control auxiliary equipment, e.g. PTZ devices. LED Indicators LED Color Indication Network Green Steady for connection to a 100 MBit/s network. Flashes for network activity. Amber Steady for connection to a 10 MBit/s network. Flashes for network activity.
AXIS M7010 Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 44. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS M7010 Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS M7010 Accessing the Product Note • The default administrator user name root is permanent and cannot be deleted. • If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings, on page 39. The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences.
AXIS M7010 Accessing the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel. Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record the current video stream.
AXIS M7010 Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to Stream H.264 The video compression standard H.
AXIS M7010 Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS M7010 Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M7010 Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help . Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product: 1. Users.
AXIS M7010 Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 14. • Stream profiles. See page 15. • Camera settings. See page 15. • Overlay image. See page 16. Video Stream You can define the following video stream settings from Video > Video Stream: • Image. See page 14. • H.264. See page 14. • MJPEG. See page 15. Note Video stream can be configured for each channel including quad stream.
AXIS M7010 Video The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay Settings and enter the modifier #b in the field. MJPEG Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations.
AXIS M7010 Video • Antialiasing will minimize distortion known as aliasing, which happens when a high-resolution image is represented at a lower resolution. • For each video input 75 Ohm video termination can be enabled/disabled via the product's web page at Video & Audio > Video Input > Video termination. These terminations are enabled on factory default.
AXIS M7010 Video Note Overlay is not possible for quad stream. Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image. To use an overlay image, the image must first be uploaded to the Axis product: 1. Go to Video > Overlay Image. 2. Click Browse and browse to the file. 3. Click Upload. 4. Select the image to use from the Use overlay image list. 5. Click Save.
AXIS M7010 Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 15. • Default Viewer for Browser. See page 18. • Viewer Settings. See page 19. • Action Buttons. These are the buttons described in Controls on the Live View Page, on page 8 . • User Defined Links. See page 19.
AXIS M7010 Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.264 Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher • JRE (J2SE) 5.0 or higher Still image Displays still images only.
AXIS M7010 PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • When setting up action rules. See page 25. • When setting up Guard Tour. See . To add a preset position: 1. Go to PTZ > Preset Positions. 2.
AXIS M7010 PTZ (Pan Tilt Zoom) Control Queue The administrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once set up, the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time. Other users will be placed in queue. A user who belongs to a group (see Users, on page 30) with a higher PTZ priority can go before other users in the queue and take control of the product. The order of priority is as follows: 1.
AXIS M7010 Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image. 3.
AXIS M7010 Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter a descriptive name. 3.
AXIS M7010 Detectors Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection.
AXIS M7010 Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available Action Rule triggers and conditions include: • Applications — use installed applications to trigger the rule, see . • Detectors • • - Motion Detection — trigger the rule when motion is detected, see Motion Detection, on page 22.
AXIS M7010 Events - Guard Tour — start a guard tour, see . • Record Video — record video to a selected storage. • Send Images — send images to a recipient. • Send Notifications — send a notification message to a recipient. Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action, for example record video or send email notifications. If multiple conditions are defined, all must be met to trigger the action.
AXIS M7010 Events HTTP Send Images Send Notification Network Share Send Images TCP Send Notification To add a recipient: 1. Go to Events > Recipients and click Add. 2. Enter a descriptive name 3. Select a recipient Type. 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient. 6. Click OK. Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours.
AXIS M7010 Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 28. • To set up action rules, see page 26. • To access recordings, see Recording List, on page 28. • To configure camera controlled storage, see Storage, on page 36. Recording List Recorded videos are listed on the Recordings > List page.
AXIS M7010 Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings.
AXIS M7010 System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS M7010 System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS M7010 System Options If using a host name for the NTP server, a DNS server must be configured. See DNS Configuration, on page 33. • Set manually allows you to manually set date and time. If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes. The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream.
AXIS M7010 System Options Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation. AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.
AXIS M7010 System Options HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used. HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used. To enable HTTPS, go to System Options > Security > HTTPS.
AXIS M7010 System Options Note H.264 video streams will not be available if the RTSP server is disabled. SOCKS SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).
AXIS M7010 System Options To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 30. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 39. UPnPTM The Axis product includes support for UPnPTM.
AXIS M7010 System Options 1. Go to System Options > Storage and click SD Card. 2. Click Unmount. 3. The card can now be removed. The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management. If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.
AXIS M7010 System Options Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 39. For information about firmware upgrade, see Upgrading the Firmware, on page 40.
AXIS M7010 System Options Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with debugging information. The report takes several minutes to generate. The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration. The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info).
AXIS M7010 Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS M7010 Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed instructions.
AXIS M7010 Troubleshooting No multicast H.264 displayed in the client Check with your network administrator that the multicast addresses used by the Axis product are valid for your network. Check with your network administrator to see if there is a firewall preventing viewing. Multicast H.264 only accessible by local clients Check if your router supports multicasting, or if the router settings between the client and the product need to be configured. The TTL (Time To Live) value may need to be increased.
AXIS M7010 Troubleshooting Missing images in uploads This can occur when trying to use a larger image buffer than is actually available. Try lowering the frame rate or the upload period. Slow image update Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect the performance of the Axis product.
AXIS M7010 Technical Specifications Technical Specifications Function/group Item Specifications Video Encoder Model AXIS M7010 (16 channels) Pan/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com) 100 presets/camera, guard tour, PTZ control queue Supports Windows compatible joysticks Video compression H.
AXIS M7010 Technical Specifications Function/group Item Specifications General Casing Standalone, rackmount or wallmount Processor, memory 4x ARTPEC-4, 4 x 512 MB RAM, 4x 128 MB Flash Power 8-20 V DC, max 28W;4 x Power over Ethernet IEEE 802.
User Manual AXIS M7010 © Axis Communications AB, 2011 - 2012 Ver. M4.2 Date: April 2012 Part No.
