USER’S MANUAL AXIS M32 Series AXIS M3203 Fixed Dome Network Camera AXIS M3203-V Fixed Dome Network Camera AXIS M3204 Fixed Dome Network Camera AXIS M3204-V Fixed Dome Network Camera
Fixed Dome Network Cameras Notices This manual is intended for administrators and users of the AXIS M32 Series Fixed Dome Network Camera, and is applicable for firmware release 5.11 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
AXIS M32 Series - Table of contents Contents Product overview 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Accessing the Camera 7 Access from a browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS M32 Series Product overview This manual applies to the AXIS M3203/AXIS M3203-V and AXIS M3204/AXIS M3204-V Fixed Dome Network Cameras. The information provided here applies to all models, except where otherwise indicated.
AXIS M32 Series Overview 16mm cable conduit (not supplied) fitted to M32 series Cover plates Control button Product ID & Serial number (S/N). The serial number may be required during the installation. Power indicator LED Network connector Network indicator LED Status indicator LED Dimensions HxWxD = 94 x 144 x 132mm (3.7" x 5.7" x 5.2") AXIS M3203, AXIS M3204: 425 g (0.94 lb) AXIS M3203-V, AXIS M3204-V: 580 g (1.
AXIS M32 Series LED indicators LED Color Description Network Green Steady for connection to 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to 10 Mbit/s network. Flashes for network activity. Unlit No connection. Green Shows steady green for normal operation. Status Note: The Status LED can be configured to be unlit during normal operation, or to flash only when the camera is accessed. See the online help files for more information.
AXIS M32 Series Accessing the Camera Refer to the installation guide supplied with your product in order to install the AXIS M32 Series network camera. This network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 40.
AXIS M32 Series Setting the root password 1. When accessing the camera for the first time, the ‘Configure Root Password’ dialog appears. 2. Enter a password and re-enter to confirm. Click OK. 3. The ‘Enter Network Password’ dialog appears. Enter the User name: root 4. Enter the password set in step 2, and click OK. If the password is lost, the camera must be reset to the factory default settings. See page 35. Notes: • • The default administrator user name ‘root’ is permanent and cannot be deleted.
AXIS M32 Series Setting the root password over a secure connection To gain access to the product, the password for the default administrator user root must be set. This is done in the ‘Configure Root Password’ dialog, which is displayed when the network camera is accessed for the first time. To prevent network eavesdropping when setting the root password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate (see note below).
AXIS M32 Series The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below show up unless configured to do so. The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile on the Live View page. Stream profiles are configured under Video > Stream Profiles, see Stream Profiles, on page 14 for more information. The Snapshot button saves a snapshot of the video image on display.
AXIS M32 Series Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network determine which type you use. The Live View page in the network camera provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can also access these video streams/images directly, without going via the Live View page. How to stream H.
AXIS M32 Series AXIS Media Control (AMC) The recommended method of accessing live video from the network camera is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video and audio settings. Please see the readme file included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS M32 Series Video settings This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all the configuration menus accessed through the Setup link at the top right-hand corner of the Live View page; and Operators, who have access to the settings for Basic Setup, Video and Events. Click on this page to access the online help that explains the setup tools.
AXIS M32 Series Bit Rate Control The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up bandwidth for increased activity in the image, and less for lower activity in the monitored area. CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth.
AXIS M32 Series Camera Settings This page provides access to the advanced image settings for the AXIS M32 Series. Image Appearance Color level - Select an appropriate level by entering a value in the range 0-100. Lower values mean less color saturation, the value 100 gives maximum color saturation. Brightness - The image brightness can be adjusted in the range 0-100, where a higher value produces a brighter image. Sharpness - Controls the amount of sharpening applied to the image.
AXIS M32 Series Privacy Mask List - The Privacy Mask List shows all the masks that are currently configured in the AXIS M32 Series Network Camera and if they are enabled. Add/Edit Mask - To define a new mask: 1. Click Add. 1. Place the rectangle over the desired area to conceal. 2. To resize, click and pull the bottom right-hand corner. 3. Choose a color, black, white, gray or red for the box from the drop-down list Privacy mask color 4. Enter a descriptive name in Mask name. 5. Click Save.
AXIS M32 Series Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video > Stream Profiles. See the online help files on this page for more information. Default Viewer From the drop-down lists, select the default method for viewing video images for your browser.
AXIS M32 Series Viewer Settings Select the Show viewer toolbar box option to enable the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AMC. This is used to prevent the installation of unlicensed copies. Further decoder licenses can be purchased from your Axis dealer.
AXIS M32 Series - Pan Tilt Zoom (PTZ) Pan Tilt Zoom (PTZ) In the Pan Tilt Zoom Settings page you can enable digital PTZ and create the PTZ preset positions. Check the Enable digital PTZ box and click Save to enable digital pan/tilt/zoom and PTZ controls in Live View. Max zoom - Set the maximum possible zoom rate in Live View. Note that by increasing the maximum zoom rate you will be decreasing the maximum possible resolution in the Live View Image.
AXIS M32 Series - Pan Tilt Zoom (PTZ) Note: The pause between guard tour runs must be set to at least 10 minutes. Advanced Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available on the Live View page by clicking the Ctrl panel button.
AXIS M32 Series Event Configuration An event or Event Type in the camera triggers actions when activated. This section describes how to configure the camera to perform certain actions when events occur. Definitions Event type A set of parameters describing how and when the camera performs certain actions Triggered Event - see page 22 An event that is started by some sort of signal, for example, an external device such as a door switch, motion detection, or system event.
AXIS M32 Series Triggered Event A triggered event could be activated by: • • • • • • a manually activated action, such as from an action button in the web interface detected movement in a configured motion detection window sound at a certain decibel level on restart (reboot), after power loss camera tampering an application that has been uploaded to the network camera. How to set up a triggered event The following example describes how to set up the camera to upload images when the main door is opened. 1.
AXIS M32 Series Scheduled Event A Scheduled event can be activated at preset times, in a repeating pattern on selected weekdays. Configuration example: 1. Click Add scheduled... on the Event Types page. 2. Enter a descriptive Name for the event, such as Scheduled e-mail upload. 3. Set the Priority (High, Normal or Low). 4. Set the Activation Time parameters (24h clock) for the event - start on Sundays at 13.00 with a duration of 12 hours. 5. Set the When Activated...
AXIS M32 Series Camera tampering The camera tampering application generates an alarm whenever the camera is repositioned, or when the lens is covered, sprayed, or severely defocused. First, you must create an event, see How to set up a triggered event, on page 22, for the camera to send an alarm. Settings The Minimum duration parameter sets the minimum tampering period, that is, an alarm will not be triggered until this period has elapsed, even if the tampering conditions are otherwise met.
AXIS M32 Series Motion Detection Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured. • • Included windows target specific areas within the whole video image Excluded windows define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored).
AXIS M32 Series Object Size History Sensitivity High level Only very large objects trigger motion detection An object that appears in the region trig- Ordinary colored objects on ordinary gers the motion detection for a long backgrounds trigger the motion detection period Low level Even very small objects trigger motion detection An object that appears in the region trig- Only very bright objects on a dark backgers motion detection for only a very ground trigger motion detection short period Defau
AXIS M32 Series System Options Security - Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Operator Administrator Provides the lowest level of access, which only allows access to the Live View page.
AXIS M32 Series Date & Time Current Server Time - displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the Automatically adjust for daylight saving time changes.
AXIS M32 Series Network Basic TCP/IP Settings AXIS M32 Series support both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network camera receives an IP address according to the configuration in the network router.
AXIS M32 Series AXIS Internet Dynamic DNS Service Enable this option to use the AXIS Internet Dynamic DNS service to assign a host name for easy access to your network camera (requires Internet access). Click Settings... to register the camera with the Axis Internet Dynamic DNS service, or to modify the existing settings (requires access to the Internet). The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed.
AXIS M32 Series Use NAT traversal when your network cameras are located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to the camera. LAN (intranet) WAN (internet) Broadband (NAT) router ISP Notes: • For NAT traversal to work, this must be supported by the broadband router.
AXIS M32 Series QoS (Quality of Service) Quality of Service (QoS) guarantees a certain level of a specified resource to selected traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network can be summarized as: • • The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.
AXIS M32 Series RTP/H.264 These settings are the port range, IP address, port number (video), and Time-To-Live value to use for the video stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams. For more information, please see the online help. Bonjour The network camera includes support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support this.
AXIS M32 Series Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information - the Server Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support web. • • • • • System Log - Provides information about system events.
AXIS M32 Series Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 33) or use the Control button on the side of the camera (see page 5) as described below: Using the Control Button To reset the camera to the factory default settings using the Control Button: 1. Disconnect the power cable or if using PoE, disconnect the network cable. 2.
AXIS M32 Series Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network camera. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera is displayed on the page Setup > Basic Setup or under About.
AXIS M32 Series 5. Re-configure the camera, referring to the installation guide. If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.com/techsup/ Axis Support If you contact Axis support, please help us to help you solve your problems by providing the server report, the log file and a detailed description of the problem. Server Report - go to Setup > System Options > Support > Support Overview.
AXIS M32 Series Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide. The camera is located on a different subnet If the IP address intended for the camera and the IP address of your computer are located on different subnets, you will not be able to set the IP address.
AXIS M32 Series Lower frame rate than expected Reduce number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the system administrator that there is enough bandwidth available. See also the online help. Check in the AMC control panel applet (H.264 tab) that video processing is not set to Decode only I frames. Lower the image resolution. Why do I not get 30 frames per second? See the section General performance considerations, on page 42.
AXIS M32 Series Technical Specifications Function/group Item Specification Camera Models • AXIS M3203: SVGA resolution, tamper-resistant casing • AXIS M3203-V: SVGA resolution, vandal-resistant casing • AXIS M3204: 1MP/HDTV 720p, tamper-resistant casing • AXIS M3204-V: 1MP/HDTV 720p, vandal-resistant casing Image sensor Lens AXIS M3203/-V • Varifocal 2.8 - 10 mm, F1.7, fixed iris • Angle of view, horizontal: 66°-18° • Angle of view, vertical: 48-14° AXIS M3204/-V • Varifocal 2.8 - 10 mm, F1.
AXIS M32 Series Function/group Item Network Security Password protection, IP address filtering, HTTPS encryption, digest authentication, user access log Supported protocols IPv4/v6, HTTP, HTTPS, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS. More information on protocol usage available at www.axis.
AXIS M32 Series Function/group Item Video management software (not included) Specification AXIS Camera Station - Video management software for viewing and recording up to 50 cameras See www.axis.com for more software applications via partners General performance considerations When setting up your system, it is important to consider how various settings and situations affect performance.
AXIS M32 Series - Glossary of Terms Glossary of Terms device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo-sites (pixels) that convert light energy into electronic signals. Its size is measured diagonally and can be 1/4", 1/3", 1/2" or 2/3". ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them.
AXIS M32 Series - Glossary of Terms a telephone systems. Half-duplex also provides bi-directional communication, but only in one direction at a time, as in a walkie-talkie system. See also Simplex. translate Internet domain names into IP (Internet Protocol) addresses. A domain name is a meaningful and easy-to-remember name for an Internet address. For example the domain name www.example.com is much easier to remember than 192.0.34.166.
AXIS M32 Series - Glossary of Terms Image compression - Image compression minimizes the file size (in bytes) of an image. Two of the most common compressed image formats are JPEG and GIF. LAN (Local Area Network) - A LAN is a group of computers and associated devices that typically share common resources within a limited geographical area.
AXIS M32 Series - Glossary of Terms NWay - A network protocol that automatically negotiates the highest possible common transmission speed between two devices. administrative control, and a caching service. Any proxy server associated with a gateway server, or part of a gateway server, effectively separates the organization’s network from the outside network and the local firewall. It is the firewall server that protects the network against outside intrusion.
AXIS M32 Series - Glossary of Terms Switch - A switch is a network device that connects network segments together, and which selects a path for sending a unit of data to its next destination. In general, a switch is a simpler and faster mechanism than a router, which requires knowledge about the network and how to determine the route. Some switches include the router function. See also Router. server may contain any number of server and client programs.
AXIS M32 Series - Glossary of Terms image, which may also be a completely new image. WAN (Wide-Area-Network) - Similar to a LAN, but on a larger geographical scale. W-LAN (Wireless LAN) - A wireless LAN is a wireless local area network that uses radio waves as its carrier: where the network connections for end-users are wireless. The main network structure usually uses cables. Web server - A web server is a program, which allows web browsers to retrieve files from computers connected to the Internet.
AXIS M32 Series - Index A M Action 21 Action Buttons 18 Administrator 13 Alarm 25 AMC 7 ARP/Ping 29 AVHS 29 Motion Detection 25 N NAT traversal 8, 30, 31 Network Connector 5 Network Settings 29 NTP Server 28 B P Backup 33 Bit Rate 14 Bonjour 7 Buffer Size 22 Buffers 22 Post-trigger Buffer 22 Preset Positions 19 Pre-trigger Buffer 22 Q QuickTime 12, 17 C Camera tampering 24 Control Button 5, 35 R Recovery 36 Referrals 27 Restore 33 D Date & Time 28 Default Viewer 17 DNS Configuration 30 DNS Serve
