AXIS M3027–PVE Fixed Dome Network Camera User Manual
About this Document This manual is intended for administrators and users of the AXIS M3027–PVE Fixed Dome Network Camera, and is applicable to firmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.
AXIS M3027–PVE Fixed Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a Browser . .
AXIS M3027–PVE Fixed Dome Network Camera Table of Contents Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS M3027–PVE Fixed Dome Network Camera Hardware Overview Hardware Overview 1 3 2 6 3 7 1. 2. 3. 4. 5. 6. 7. Dome cover Control button Status LED microSD card slot Network cable (PoE) comes attached with the product) Focus ring I/O connector Connectors and Buttons For technical specifications, see page 62. Network Connector RJ45 Ethernet connector with Power over Ethernet (PoE).
AXIS M3027–PVE Fixed Dome Network Camera Hardware Overview NOTICE TICE NO The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see Electromagnetic Compatibility (EMC) on page 2 .
AXIS M3027–PVE Fixed Dome Network Camera Hardware Overview Amber/Red Flashes amber/red if network connection is unavailable or lost. Red Flashes red for firmware upgrade failure.
AXIS M3027–PVE Fixed Dome Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer® with Windows® • Safari® with OS X® and • ChromeTM or Firefox® with other operating systems. See Technical Specifications on page 62.
AXIS M3027–PVE Fixed Dome Network Camera Access the Product Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time. To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate.
AXIS M3027–PVE Fixed Dome Network Camera Access the Product The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The following provides an overview of each available control. Controls on the Live View Page Click View size to scale the image down to 800 pixels wide or to full scale.
AXIS M3027–PVE Fixed Dome Network Camera Access the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image.
AXIS M3027–PVE Fixed Dome Network Camera Access the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. The PTZ controls can be disabled under PTZ > Advanced > Controls, see Controls on page 31.
AXIS M3027–PVE Fixed Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to Stream H.264 H.
AXIS M3027–PVE Fixed Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start screen or Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS M3027–PVE Fixed Dome Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M3027–PVE Fixed Dome Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS M3027–PVE Fixed Dome Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 18. • Stream profiles. See page 22. • Camera settings. See page 23. • View areas. See page 21 • Overlay image. See page 25. • Privacy mask. See page 27. Video Stream You can define the following video stream settings from Video > Video Stream: • Image. See page 21. • Direction. See page 21. • H.264. See page 22. • MJPEG. See page 22.
AXIS M3027–PVE Fixed Dome Network Camera Video Overview This is an overview of the entire area under surveillence. Define the settings for this view from Setup > Video > Video Stream. See Video Stream on page 18. Panorama This offers a 180 degree view. Define the settings for this view from Setup > Video > Video Stream > Panorama. See Video Stream on page 18. Double Panorama In this view there are two 180 degree panoramic views.
AXIS M3027–PVE Fixed Dome Network Camera Video Quad View A quad view is four views on a single screen where each image takes up a quarter of the display area. To define the settings for this view go to Setup > Video > Video Stream > Quad View. See Video Stream on page 18.
AXIS M3027–PVE Fixed Dome Network Camera Video View areas A view area is a cropped part of the full view. It is treated as a video source in Live View and has its own video stream and PTZ settings. See PTZ (Pan Tilt Zoom) on page 30. To set up a view area go to Video > View Areas. Here you can define the name and resolution for a view area, set up a Home position and lock to this position if desired.
AXIS M3027–PVE Fixed Dome Network Camera Video • Double Panorama • Quad View H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differences from previous frames. The H.264 stream settings can be configured from the Video > Video Stream page. Select the H.264 tab.
AXIS M3027–PVE Fixed Dome Network Camera Video For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptive name, indicating its purpose. If required, the predefined stream profiles can be modified and new customized stream profiles can be created. To create a new profile or modify an existing profile, go to Setup > Video > Stream Profiles. To select a default stream profile for the Live View page, go to Setup > Live View Config.
AXIS M3027–PVE Fixed Dome Network Camera Video Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritization in normal light and in low light. Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s).
AXIS M3027–PVE Fixed Dome Network Camera Video You can select a view area that you have set up from the Source drop-down list in the Live View page. Use the Pan, Tilt, Zoom sliders, or click on the overview map at the bottom right to zero in on an area. The current position is indicated in the overview map by a green circle. Overlay Overlays are used to provide extra information, for example for forensic video analysis or during product installation and configuration.
AXIS M3027–PVE Fixed Dome Network Camera Video - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color. Example: To make white transparent, enter #FFFFFF. For more examples of hexadecimal values, see the online help - . To scale the image automatically, select Scale with resolution. The image will be scaled down to fit the resolution used by the Axis product. 5. Click Save. To select the image to use as overlay: 1.
AXIS M3027–PVE Fixed Dome Network Camera Video Privacy Mask A privacy mask is a user-defined area that prevent users from viewing parts of the monitored area. Privacy masks appear as blocks of solid color and are applied on the video stream. Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
AXIS M3027–PVE Fixed Dome Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 22. • Default Viewer for Browser. See page 28. • Viewer Settings. See page 28. • Action Buttons. These are the buttons described in Controls on the Live View Page on page 11 . • User Defined Links. See page 29.
AXIS M3027–PVE Fixed Dome Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 14.
AXIS M3027–PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) PTZ controls are only available for view areas. Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: • Pan and tilt positions • Zoom position Each view area has its own preset positions.
AXIS M3027–PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) To add a guard tour: 1. Go to PTZ > Guard Tour and click Add. 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply. 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save. To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove.
AXIS M3027–PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 38). The event will immediately be placed first in the queue except when an administrator is in control. 3. Operator — Same as administrator but with lower priority 4. Guard Tour — A guard tour (see page 30) has PTZ control for an indefinite period of time. It may be overridden by an operator, event or administrator.
AXIS M3027–PVE Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated.
AXIS M3027–PVE Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2.
AXIS M3027–PVE Fixed Dome Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high history level. This will cause motion detection to trigger as long as the object is present in the window.
AXIS M3027–PVE Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS M3027–PVE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS M3027–PVE Fixed Dome Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule. Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.
AXIS M3027–PVE Fixed Dome Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 36. • Detectors • - Day/Night Mode – Trigger the rule when the product switches between day mode (IR cut filter on) and night mode (IR cut filter off). This can for example be used to control an external infrared (IR) light connected to an output port.
AXIS M3027–PVE Fixed Dome Network Camera Events - Recurrence – Trigger the rule periodically. See Set Up Recurrences on page 42. This can for example be used to upload an image every 5 minutes. - Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 41. Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Output Port – Activate an I/O port to control an external device.
AXIS M3027–PVE Fixed Dome Network Camera Events FTP Send Images Send Video Clip HTTP Send Images Send Notification Send Video Clip HTTPS Encrypted file transfer using HyperText Transfer Protocol Secure (HTTPS). Send Images Send Notification Specify login information for the HTTPS server and validate the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings.
AXIS M3027–PVE Fixed Dome Network Camera Events 2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule. 3. Click OK. To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add. 2.
AXIS M3027–PVE Fixed Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 43. • To set up action rules, see page 38. • To access recordings, see Recording List on page 43. • To configure camera controlled storage, see Storage on page 53. Recording List Recorded videos are listed on the Recordings > List page.
AXIS M3027–PVE Fixed Dome Network Camera Recordings 5. Click Save to save and start the recording.
AXIS M3027–PVE Fixed Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS M3027–PVE Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS M3027–PVE Fixed Dome Network Camera System Options 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol. The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page. IEEE 802.
AXIS M3027–PVE Fixed Dome Network Camera System Options To install a self-signed certificate: 1. Go to Setup > System Options > Security > Certificates. 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed certificate as described above. 2. Go to Setup > System Options > Security > Certificates. 3. Click Create certificate signing request and provide the requested information. 4.
AXIS M3027–PVE Fixed Dome Network Camera System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic. DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses.
AXIS M3027–PVE Fixed Dome Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http:// in the Location/Address field. For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.
AXIS M3027–PVE Fixed Dome Network Camera System Options NTP Configuration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under System Options > Network > TCP/IP > Advanced. Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server. To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
AXIS M3027–PVE Fixed Dome Network Camera System Options Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected. Alternative HTTP port - Select this option to manually define an external HTTP port. Enter a port in the range 1024–65535.
AXIS M3027–PVE Fixed Dome Network Camera System Options Note If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled. Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.
AXIS M3027–PVE Fixed Dome Network Camera System Options Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card with speed class 10. The following SD card file systems are supported: • ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access data stored on the card from the Windows operating system, a third-party ext4 driver or application is required.
AXIS M3027–PVE Fixed Dome Network Camera System Options Network Share Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for recordings and data from the Axis products connected to the network. For information about reference NAS devices, go to www.axis.com/products/cam_companion_software/supported.htm Note For NAS recommendations see www.axis.com To add a network share: 1. Go to System Options > Storage. 2. Click Network Share. 3.
AXIS M3027–PVE Fixed Dome Network Camera System Options • the default router • the subnet mask • the system time • the IEEE 802.1X settings • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 57.
AXIS M3027–PVE Fixed Dome Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NOTICE TICE NO Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting.
AXIS M3027–PVE Fixed Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS M3027–PVE Fixed Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408.
AXIS M3027–PVE Fixed Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer. No H.264 displayed in the client Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab).
AXIS M3027–PVE Fixed Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to re-mount the storage device.
AXIS M3027–PVE Fixed Dome Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Model AXIS M3027–PVE: 5 MP/HDTV 1080p Image sensor 1/3.2" progressive scan RGB CMOS Lens 2.8 mm, F2.0 Horizontal angle of view: 187° Vertical angle of view: 168° Day and night Automatically removable infrared-cut filter Light sensitivity/minimum illumination Color: 0.3-200000 lux, F2.0 B/W: 0.06 lux, F2.
AXIS M3027–PVE Fixed Dome Network Camera Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform; specifications at www.axis.com AXIS Video Hosting System (AVHS) with One-Click Camera Connection. ONVIF Profile S; specification at www.onvif.
AXIS M3027–PVE Fixed Dome Network Camera Technical Specifications Function/group Item Specifications Dimensions (Diameter x Height) 132 x 73 mm (5.1 x 2.8 in) Weight 740 g (1.6 lb.
AXIS M3027–PVE Fixed Dome Network Camera Technical Specifications 1 12 V max 15 mA 2 3 4 SD Card Slot Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card with speed class 10. Performance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance.
User Manual AXIS M3027–PVE Fixed Dome Network Camera © Axis Communications AB, 2014 Ver. M3.2 Date: December 2014 Part No.
