User manual

AXIS M1144–L
System Options
the boot pro tocol (DHCP or static)
the static IP addr ess
the default router
the subnet mask
•thesystemtime
the IEEE 802.1X settings
the focus position
Click Default to reset all setting s, including the IP address, to the f actory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see
Reset to F a c tory Default S e ttings on page 44
.
To identify the p roduct or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.
This can be useful for identifying the p roduct am ong other products installed in the same locati on.
For information about rmware upgrade, see
Upgrading the Firmware on page 45
.
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information,
should you require technical assistance.
See a lso
Troubleshooting on page 45
.
System Overview
To g et an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that
can be found here includes rmware version, IP address, ne
twork and security settings, event settings, image settings and recent log
items. Many of the captio ns are links to the proper Setup page.
Logs & Reports
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If
contacting Axis Support, pleas
e provide a valid Server Report with your query.
System Log - Provides info
rmation about system events.
Access Log - Lists al
l failed attempts to access the product. The Access Log ca n also be congured to list all connections to the
product (see below).
Server Report - Provides information about the product status in a pop -up window. The Access Log is automatically included
in the Server Report.
You can view or dow nload the server report. Downloading the server report creates a .zip le that contains a complete server report
text le in U TF–8 f orm a t. Select the Include snapshot w ith default image settings option to include a snapshot of the product’s
Live View that also shows the settings specied under Video Stream>Image>Image Appearance. T he se rver report .zip le should
always be included when contacting support.
Parameter L ist - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Suppo rt.
Connection List - Lists a ll clients that are currently a c ce s sing media streams.
Crash Report - Ge nerate s an archive with de bugging inform a tion. The report takes several minutes to generate.
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