USER’S MANUAL AXIS M1011 Network Camera AXIS 1011W Network Camera AXIS M1031W Network Camera
AXIS M1011/M1011W/M1031W - Notices Notices This manual is intended for administrators and users of the AXIS M1011/M1011W/M1031W Network Camera, and is applicable for firmware release 5.00 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
AXIS M1011/M1011-W/M1031-W - Table of contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features Overview 4 5 Accessing the Camera . . . . . . . . . . . . . . . . . . . . . .
AXIS M1011/M1011-W/M1031-W - Product Description Product Description This manual applies to the AXIS M1011/M1011-W/M1031-W Network Camera. The information provided here applies to all models, except where otherwise indicated. Key features • • • • • • • • Attractive, small-sized design These small, smart-looking and yet discreet cameras are perfectly suited for securing small businesses, boutiques, restaurants, hotels or residences.
AXIS M1011/M1011-W/M1031-W - Product Description Overview AXIS M1031-W AXIS M1011/-W Lens with Status Indicator LED Lens with Status Indicator LED Microphone Light Speaker Rear view (both models) PIR Sensor Network connector Power connector Lock ring Product ID & Serial number (S/N). The serial number may be required during the installation.
AXIS M1011/M1011-W/M1031-W - Product Description LED indicators LED Color Description Network Green Steady for connection to 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to 10 Mbit/s network. Flashes for network activity. Unlit No connection. Green Normal operation. Power Amber Flashes green/amber during firmware upgrade. Wireless Green Steady for connection to a wireless network. Flashes for network activity.
AXIS M1011/M1011-W/M1031-W - Accessing the Camera Accessing the Camera To install the AXIS M1011/M1011-W/M1031-W network cameras, refer to the installation guide supplied with your product. The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macintosh and Mozilla Firefox with other operating systems. See Technical Specifications, on page 41.
AXIS M1011/M1011-W/M1031-W - Accessing the Camera Setting the root password 1. When accessing the camera for the first time, the ‘Configure Root Password’ dialog appears. 2. Enter a password and re-enter to confirm. Click OK. The Enter Network Password dialog appears. 3. Enter the User name: root 4. Enter the password set in step 2, and click OK. If the password is lost, the camera must be reset to the factory default settings. See page 35.
AXIS M1011/M1011-W/M1031-W - Accessing the Camera Setting the root password over a secure connection To gain access to the product, you must set the password for the default administrator user - ‘root’. This is done in the ‘Configure Root Password’ dialog, which appears when the network camera is accessed for the first time. To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate (see notes below).
AXIS M1011/M1011-W/M1031-W - Accessing the Camera The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below will show up unless configured to do so. General controls The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile on the Live View page. Stream profiles are configured under Video & Audio > Stream Profiles, see Stream Profiles, on page 15 for more information.
AXIS M1011/M1011-W/M1031-W - Accessing the Camera AMC audio controls (AXIS M1031-W) AMC audio controls monitor the client computer’s speaker output. These controls are only available when audio is enabled. Click the Speaker Button to switch the sound off and on to your computer's speaker.
AXIS M1011/M1011-W/M1031-W - Video Streams Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264, Motion JPEG, and MPEG-4 video streams, and to the list of available stream profiles. Other applications and clients can also access these video streams/images directly, without going via the Live View page. How to stream MPEG-4/H.
AXIS M1011/M1011-W/M1031-W - Video Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows is the recommended method of accessing live video from the network camera. The AMC control panel can be used to configure various video and audio settings. Please see the readme file included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS M1011/M1011-W/M1031-W - Video & Audio Settings Video & Audio Settings This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all settings; and Operators, who have access to the settings for Basic Setup, Video & Audio and Events. You can configure the camera by clicking Setup in the top right-hand corner of the Live View page. Click access the online help that explains the setup tools.
AXIS M1011/M1011-W/M1031-W - Video & Audio Settings Configuration settings from Video & Audio > Audio Settings are displayed under Current Audio Settings. See Audio Settings (AXIS M1031-W), on page 17 for more information on the audio settings. H.264 & MPEG-4 GOV Settings The GOV structure describes the composition of the video stream. Setting the GOV-length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality.
AXIS M1011/M1011-W/M1031-W - Video & Audio Settings Camera Settings This page provides access to the advanced image settings for the AXIS M1011/M1011-W/M1031-W. Image Appearance Color level - Select an appropriate level by entering a value in the range 0-100. Lower values mean less color saturation, whilst the value 100 gives maximum color saturation. Brightness - The image brightness can be adjusted in the range 0-100, where a higher value produces a brighter image.
AXIS M1011/M1011-W/M1031-W - Video & Audio Settings Image Overlay Placement - To place the overlay image at specific coordinates in the live view image, check Include overlay image at the coordinates and enter the X and Y coordinates. Click View to view the overlay image in the video stream. Once satisfied, click Save. Privacy mask Privacy masks are up to three configurable areas of solid color that allow concealment of parts of the image that are not to be viewable.
AXIS M1011/M1011-W/M1031-W - Video & Audio Settings Audio Input If the sound input is too low or too high, adjust the input gain for the network camera’s built-in microphone. Select the desired audio Encoding format, AAC, G711, G726. If AAC is selected, select the required Sample rate (number of times per second the sound is sampled). The higher the sample rate, the better the audio quality and the greater the bandwidth required. Depending on the selected encoding, set the desired audio quality (Bit rate).
AXIS M1011/M1011-W/M1031-W - Live View Configuration Live View Configuration Layout Stream Profile From the Stream Profile drop-down list, select the stream profile to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video & Audio > Stream Profiles. See the online help files on this page for more information Default Viewer From the drop-down lists, select the default method for viewing video images for your browser.
AXIS M1011/M1011-W/M1031-W - Live View Configuration Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264, MPEG-4, and AAC (AXIS M1031-W) decoders included with AMC. This is used to prevent the installation of unlicensed copies. Further decoder licenses can be purchased from your Axis dealer.
AXIS M1011/M1011-W/M1031-W - Event Configuration Event Configuration An event or Event Type in the camera triggers certain actions when activated. An event type is a set of parameters that defines these actions. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server to receive uploaded images. This section describes how to configure the camera to perform certain actions when events occur.
AXIS M1011/M1011-W/M1031-W - Event Configuration Example: If somebody passes in front of a camera and an event has been configured to detect and respond to motion, the camera can record and save images to an FTP server, and can send a notification e-mail to an e-mail address. Images can be sent as e-mail attachments.
AXIS M1011/M1011-W/M1031-W - Event Configuration Continue image upload (unbuffered) - enables the upload of video images for a fixed length of time. Specify the length of time for the uploaded recording, in seconds, minutes or hours, or for as long as the trigger is active. Finally, set the desired image frequency to the maximum (the maximum available) or to a specified frame rate. The frame rate will be the best possible, but might not be as high as specified, especially if uploading via a slow connection.
AXIS M1011/M1011-W/M1031-W - Event Configuration Motion Detection The AXIS M1011/M1011-W/M1031-W can detect moving objects in its field of vision using video motion detection. The AXIS M1031-W can also detect infrared object motion using the PIR Sensor (see page 25). Video Motion Detection Video motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured.
AXIS M1011/M1011-W/M1031-W - Event Configuration Please see the online help for descriptions of each available option.
AXIS M1011/M1011-W/M1031-W - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Provides the lowest level of access, which only allows access to the Live View page.
AXIS M1011/M1011-W/M1031-W - System Options Audio Support Enable audio support - Allow clients to retrieve audio streams from the AXIS M1031-W. See also Audio Settings (AXIS M1031-W), on page 17 for information on how to configure the audio settings. Note: This parameter will enable/disable audio globally in the camera, even for configured events and profiles with audio. Date & Time Current Server Time - displays the current date and time (24h clock).
AXIS M1011/M1011-W/M1031-W - System Options Notes: • • DHCP is a protocol for automatic IP address assignment on a network. IP address assignment via DHCP may lead to the situation where the IP address changes and you lose contact with the camera. Configure the options for notification of IP address change (under Services) to receive notification from the camera when the IP address changes.
AXIS M1011/M1011-W/M1031-W - System Options Advanced TCP/IP Settings DNS Configuration - DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Obtain DNS server address via DHCP - automatically use the DNS server settings provided by the DHCP server. Click the View button to see the current settings.
AXIS M1011/M1011-W/M1031-W - System Options Enable/Disable - when enabled, the network camera attempts to configure port mapping in a NAT router on your network, using UPnP™. Note that UPnP™ must be enabled in the camera (see System Options > Network > UPnP). Use manually selected NAT router - select this option to manually select a NAT router and enter the IP address for the router in the field provided.
AXIS M1011/M1011-W/M1031-W - System Options Leaving this field blank means the camera will attempt to access the nearest open network. Note: SSID is sometimes written as ESSID. Network type - Setting this to Master means the camera will attempt to access the specified access point or the nearest open access point if the SSID is left blank. The Ad-hoc option allows the camera to connect to other wireless devices (clients). Note: WEP is the only available encryption method for the Ad-hoc setting (see below).
AXIS M1011/M1011-W/M1031-W - System Options QoS (Quality of Service) Quality of Service (QoS) guarantees a certain level of a specified resource to selected traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network can be summarized as: • • The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.
AXIS M1011/M1011-W/M1031-W - System Options Bonjour The network cameras include support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support this. Ports & Devices I/O Ports This page shows the normal and current state of the PIR Sensor. PIR Sensor PIR Sensor State - This setting shows the current state of the PIR Sensor. Sensitivity Settings - Sensitivity Settings is used to adjust the sensitivity of the PIR Sensor from 0 - 100%.
AXIS M1011/M1011-W/M1031-W - System Options System Overview System Overview provides an overview of the camera’s status and settings. Information that can be found here includes the camera’s firmware version, IP address, security, event and image settings and recent log items. Many of the captions are also links to the proper Setup page to conveniently make adjustments in the camera’s settings. Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query.
AXIS M1011/M1011-W/M1031-W - About About Here you can find basic information about your network camera. You can also view third party software licenses.
AXIS M1011/M1011-W/M1031-W - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network cameras. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera is displayed on the page Setup > Basic Setup or under About.
AXIS M1011/M1011-W/M1031-W - Troubleshooting 4. After the upgrade is complete (1-10 minutes), the unit automatically restarts and shows a steady green on the Power and Status LEDs and flashing green or amber on the Network LED. 5. Reinstall the camera, referring to the installation guide. If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.
AXIS M1011/M1011-W/M1031-W - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide.
AXIS M1011/M1011-W/M1031-W - Troubleshooting Color saturation is different in H.264 Modify the settings for your graphics adapter. Please see the adapter's documentation for and Motion JPEG more information. Lower frame rate than expected Reduce number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the system administrator that there is enough bandwidth available. See also the online help. Check in the AMC control panel applet (H.
AXIS M1011/M1011-W/M1031-W - Troubleshooting No audio Incorrect setup Check the sound card in the PC. Ensure that the mute button is not pressed and the volume settings are correct. No audio or very poor audio quality Check that the correct Audio Input source is selected under Setup > Audio > Source. Select Microphone for the internal microphone or for a connected external microphone. Select Line in for a connected line in source.
AXIS M1011/M1011-W/M1031-W - Technical Specifications Technical Specifications Function/group Item Specification Camera Models • AXIS M1011 • AXIS M1011-W: Wireless • AXIS M1031-W: Wireless, PIR Sensor, Audio, Illumination LED Image sensor Lens • 4.4 mm, F2.0, fixed iris, fixed focus • Angle of view: Horizontal: 47°, Diagonal: 60°, Vertical: 35° Minimum illumination • 1 lux, F2.
AXIS M1011/M1011-W/M1031-W - Technical Specifications Function/group Item Specification System Integration Application Programming Interface • Open API for software integration, including VAPIX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video stream • Quality of Service (QoS) layer 3, DiffServ Model • Embedded Linux operating system *Available at www.axis.
AXIS M1011/M1011-W/M1031-W - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
AXIS M1011/M1011-W/M1031-W - Glossary of Terms Glossary of Terms Bonjour enables devices to automatically discover each other on a network, without having to enter IP addresses or configure DNS servers. Bonjour is a trademark of Apple Computer, Inc. ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them. web browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts.
AXIS M1011/M1011-W/M1031-W - Glossary of Terms centrally manage the assignment of Internet Protocol (IP) addresses to network devices in a network. a progressive scan, each frame is scanned line-by-line and not interlaced; most are also displayed at 30 and 25 Hz. DHCP uses the concept of a ‘lease’ or amount of time that a given IP address will be valid for a computer. The lease time can vary, depending on how long a user is likely to require the network connection at a particular location.
AXIS M1011/M1011-W/M1031-W - Glossary of Terms Hub - A (network) hub is used to connect multiple devices to the network. The hub transmits all data to all devices connected to it, whereas a switch will only transmit the data to the device it is specifically intended for. the GIF file format, JPEG is an image file type commonly used on the web. A JPEG image is a bitmap, and usually has the file suffix '.jpg' or ".jpeg." When creating a JPEG image, it is possible to configure the level of compression to use.
AXIS M1011/M1011-W/M1031-W - Glossary of Terms and video coding standards, and is typically used to encode audio and video for broadcast signals, including digital satellite and Cable TV. MPEG-2, with some modifications, is also the coding format used by standard commercial DVD movies. over the public Internet. In this way a corporation can effectively use a WAN (Wide Area Network) as a large single LAN (Local Area Network). This kind of interconnection is known as a virtual private network (VPN).
AXIS M1011/M1011-W/M1031-W - Glossary of Terms video bridges as well as multicast-to-unicast translators. monitoring of network-attached devices for any conditions that warrant administrative attention. RTCP offers quality-of-service feedback from receivers to the multicast group as well as support for the synchronization of different media streams. Sockets - Sockets are a method for communication between a client program and a server program over a network.
AXIS M1011/M1011-W/M1031-W - Glossary of Terms advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e.g. network congestion. This is suitable for live video, as there is no point in re-transmitting old information that will not be displayed anyway. Passphrase. WPA-PSK provides a greater degree of security than WEP. WPA Enterprise - Instead of a pre-shared key or passphrase, WPA Enterprise uses 802.
AXIS M1011/M1011-W/M1031-W - Index Index I I/O Ports 33 IEEE 802.
AXIS M1011/M1011-W/M1031-W - Index U Upgrade Server 33 Upgrading the Firmware 36 UPnP 29, 32 Users 26 V Video & Audio settings 14 Video Streams 12, 14 W WEP 31 Wireless (Access point) 30 Wireless Network (SSID, Mode, Security, Channel, Signal strength & Bit rate) 30 WPA-/WPA2-Enterprise 31 WPA-/WPA2-PSK 31 51