User`s manual

Section 6: Solving Problems
54 Axis AFP User’s Manual
Incorrect Printouts
The following list describes some types of printout faults:
1. Print data is lost at paper edges:
You are printing outside the printable area. Adjust the documents in your
application to take this limitation in account, or compress the page contents
by using the Horizontal and Vertical Scaling Factor parameters in Axis AFP.
The page contents can be moved by using the Bind Origin parameters. See
Section 7.5, Printable Area.
Check that the paper size setting of Axis AFP is correct. The default paper size
is A4 size.
2. The printer hangs up or indicates memory overflow:
Check the PostScript VM Size setting. Power off and on the Axis AFP and
wait for the Axis AFP power on page to be printed. Check that the PS VM
Size setting is correct, not exceeding the printer’s free VM Size printed. Check
that the free PostScript VM Size is at least 200 kbytes.
3. PostScript code is printed:
The printer is not in PostScript mode. Some printers have multiple emula-
tions, and the printer may have been reset to another emulation, such as HP
PCL. The Power On Sequence parameter in Axis AFP may be programmed
to set the printer in PostScript mode. Consult the printer manual.
If you are using multiple inputs on your printer, the #3290 Job Time-out
parameter in Axis AFP may need to be adjusted.