User`s manual

Section 6: Solving Problems

Axis AFP User’s Manual 53

Section 6

Solving Problems

This section deals with some common failure situations and gives guidelines for

trouble-shooting.

No Printouts

In case of missing printouts, check the following:

1. Is the Axis AFP POWER indicator on?

Check the power supply.

2. Is the Axis AFP READY indicator on?

Check that the printer is on-line, according to the printer’s manual.

Check the printer cable connection.

3. Is the Axis AFP power up page printed?

Power off the printer and Axis AFP. Power on the printer, wait for it to go on-

line and then power on Axis AFP.

Check that the printer is a PostScript compatible printer.

4. Does the printer receive but not print data from the Axis AFP?

The printer may have been reset causing Axis AFP down-loaded data to be

lost. Power off and on the Axis AFP, and re-send the print job. If you are using

multiple inputs to your printer, you may need to modify the #3290 Job

Time-out parameter value.

5. Is the printer in PostScript mode?

Some printers have multiple emulations and automatic switching capabilities,

which may have set the printer in another mode.

6. Is the Axis AFP SYSTEM indicator on?

Turn the Axis AFP and printer off and on once again.

Check that the coax cable is connected at the rear of the Axis AFP, and to the

IBM system.

7. Is the IBM Printer Emulation correct?

The emulation setting must match the IBM host conﬁguration.