User`s manual

Section 5: Solving Problems
AXIS AX-3 Cobra+ User’s Manual 61
Reporting Problems
If you run into problems that you can’t solve on your own, it is
important that you make an error report for your System Manager or
distributor. The error report should include:
• A printout with a description of the errors
• If possible, a correct printout
• A Parameter List
• A System and ASCII hexdump
If you need technical support, please contact your dealer. If they can’t
help you, they will forward your request through the appropriate
channels.
If you are connected to Internet, have a look at the Axis WWW Home
Page at http://www.axisinc.com/ or http://www.axis.com/ Here you
can find information about the company and our products. You can
also down-load on-line manuals, tools such as the Acrobat Reader for
different platforms, and the latest versions of the software utilities. You
can also get files and information through anonymous ftp: log in to
ftp.axisinc.com or ftp.axis.com and go to the /pub/axis directory, or
enter ftp://ftp.axisinc.com/pub/axis or ftp://ftp.axis.com/pub/axis
in your WWW browser.