AXIS C3003-E Network Speaker User Manual
About this Document This manual is intended for administrators and users of AXIS C3003-E Network Speaker, and is applicable to firmware 1.15 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be useful when developing shell scripts and applications. Later versions of this document will be posted at www.axis.com.
of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly. This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).
AXIS C3003-E Network Speaker Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE TICE NO Indicates a situation which, if not avoided, could result in damage to property.
AXIS C3003-E Network Speaker Table of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . .
AXIS C3003-E Network Speaker Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 9 10 9 10 Bracket Horn Microphone Microphone disable switch Network connector Status LED indicator Control button Protective earth terminal Cap Gasket 6
AXIS C3003-E Network Speaker Hardware Overview Connectors and Buttons For technical specifications, see page 33. Protective Earth Terminal DANGER Risk of electric shock. The product shall be grounded using a grounding wire. Make sure both ends of the grounding wire are in contact with their respective grounding surfaces. Make sure the grounding wire is as short as possible to make the current path as short as possible.
AXIS C3003-E Network Speaker Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. Access from a Browser 1. Start a browser (Chrome, Internet Explorer, Firefox, Safari). 2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from a Mac computer (OS X), go to Safari, click on Bonjour and select the product from the drop-down list.
AXIS C3003-E Network Speaker Set Up the Product Set Up the Product The Axis product can be configured by users with administrator rights. Go to Setup > Basic Setup > 1 Users to administer users. • Administrators have unrestricted access to all settings. See also the online help . Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product: 1. Users. See page 22. 2. TCP/IP. See page 24. 3. Date & Time. See page 24. 4. VoIP Settings. See page 12.
AXIS C3003-E Network Speaker Audio Audio The audio settings can be used to audio quality. You can configure the following: • Audio settings. See page 10. • Audio clips. See page 11 . Set Up Audio To set up the Axis product, go to Audio > Audio Settings. Auto Speaker Test The Auto Speaker Test is a way to verify that the speaker is working from a remote location. A test tone is played in the speaker and the test tone is measured by the onboard microphone to ensure that the speaker sounds as intended.
AXIS C3003-E Network Speaker Audio Source lists the built-in microphone. Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB, to amplify the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual representation of the audio signal level in dB relative to the full-scale input level. • Green — the signal is at a good level. • Yellow — the signal is becoming distorted. • Red — the signal is distorted.
AXIS C3003-E Network Speaker Voice over IP (VoIP) Voice over IP (VoIP) Voice over IP (VoIP) is a group of technologies that enables voice communication and multimedia sessions over IP networks. In the Axis product, VoIP is enabled through the Session Initiation Protocol (SIP) and Dual-Tone Multi-Frequency (DTMF) signaling. To open the product’s VoIP pages, go to Setup > VoIP. The VoIP settings include the following pages: • VoIP Overview. See The VoIP Overview Page on page 12. • SIP Settings.
AXIS C3003-E Network Speaker Voice over IP (VoIP) Port Settings • SIP port – Enter the port used for SIP sessions. The signalling traffic through this port will be non-encrypted. The default port number is 5060. • SIP TLS port – Enter the port used for SIPS sessions and TLS-secured SIP sessions. The signalling traffic through this port will be encrypted using Transport Layer Security (TLS). The default port number is 5061.
AXIS C3003-E Network Speaker Voice over IP (VoIP) TURN is primarily used in symmetric NAT setups. Like STUN, TURN can also be used in full-cone, address-restricted cone, and port-restricted cone NAT setups. But because the IP address and port provided by the TURN server are those of the TURN server itself, it works like a carrier that forwards information to and from the client. This means that while TURN servers are reliable, they sometimes cause a bit of latency.
AXIS C3003-E Network Speaker Voice over IP (VoIP) To remove an account, select the account in the account list and click Remove. Account Information • Name – Enter a descriptive name. This can for example be a first and last name, a role, or a location. The name is used as an alias and is especially useful when several accounts have the same user ID. • Default account – Select to make this the default account. Only one account can be the default account.
AXIS C3003-E Network Speaker Voice over IP (VoIP) SIP over UDP Transport mode – UDP means that the message will be sent without delay but also without the handshakes that SIPS, SIP over TLS, and SIP over TCP Transport mode – TCP offer. Proxy Settings A SIP proxy manages registration and routing requests from calling devices. The SIP proxy communicates with the private branch exchange (PBX) in order to find a route that a call has to take to reach a device that is set in a different location or site.
AXIS C3003-E Network Speaker Voice over IP (VoIP) For more information about SIP, SIPS, and TLS, see Port Settings on page 13 and Transport Settings on page 15. For more information about registrar addresses and domains, see Account Credentials on page 15. Call Status The call status is indicated with dots in different colors. More information about the call status is shown next to the status dot. Idle – No active calls or the extension is busy.
AXIS C3003-E Network Speaker Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can play an audio clip according to a schedule or when a call is received. The set of conditions that defines how and when the action is triggered is called an action rule.
AXIS C3003-E Network Speaker Events • • Input Signal - Speaker Test Performed – Triggers an action rule after an Auto Speaker Test has been performed. It can be used to, for example, send a notification to an operator when a speaker test has been performed after the product has restarted. - Virtual Inputs – Triggers the action rule when one of the virtual inputs changes states.
AXIS C3003-E Network Speaker Events • HTTP • HTTPS • Email • TCP Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers, or by specifying the SMTP server, port and authentication used by, for example, a corporate email server. Note Some email providers have security filters that prevent users from receiving or viewing large amount of attachments, from receiving scheduled emails and similar.
AXIS C3003-E Network Speaker Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS C3003-E Network Speaker System Options System Options Security Users The user list displays authorized users and user groups (access levels): Administrator - Unrestricted access to all settings; can add, modify and remove other users. Under HTTP/RTSP Password Settings, select the type of password to allow.
AXIS C3003-E Network Speaker System Options In Axis implementation, the Axis product and the authentication server identify themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by a Certification Authority (CA). You need: • a CA certificate to authenticate the authentication server. • a CA-signed client certificate to authenticate the Axis product.
AXIS C3003-E Network Speaker System Options Date & Time The Axis product’s date and time settings are configured under System Options > Date & Time. To change the date and time settings, select the preferred Time mode under New Server Time: • Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server – Obtains date and time from an NTP server.
AXIS C3003-E Network Speaker System Options Assign IP Address Using ARP/Ping The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power. 1. Acquire a free static IP address on the same network segment as the computer. 2. Locate the serial number (S/N) on the product label. 3. Open a command prompt and enter the following commands: Linux/Unix syntax arp -s temp ping -s 408 Linux/Unix example arp -s 192.
AXIS C3003-E Network Speaker System Options Note AXIS Internet Dynamic DNS Service requires IPv4. Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System Options > Network > TCP/IP > Advanced. Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
AXIS C3003-E Network Speaker System Options HTTPS NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
AXIS C3003-E Network Speaker System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use. SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP.
AXIS C3003-E Network Speaker System Options Ports & Devices LED Settings The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports & Devices > LED. The available options for the Status Indicator LED are: • Normal: The status LED shows steady green during normal operation. This is the default setting. • Off: The status LED is off during normal operation. This can be useful in making the Axis product less noticeable.
AXIS C3003-E Network Speaker System Options Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report. Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support. Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with debugging information.
AXIS C3003-E Network Speaker Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS C3003-E Network Speaker Troubleshooting The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal feature which will attempt to automatically configure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4 on page 27. The router must support UPnPTM. Firewall protection Check the Internet firewall with your network administrator.
AXIS C3003-E Network Speaker Technical Specifications Technical Specifications Function/group Item Specifications Audio Models AXIS C3003–E Audio streaming One-way/two-way (mono) Audio compression G.711 PCM 8 kHz, G.726 ADPCM 8 kHz, Axis µ-law 16 kHz, Configurable bit rate Audio input/output Built-in microphone (can be disabled mechanically) Built-in microphone specification 50 Hz - 16 kHz Max sound pressure level >121 dB Frequency response 280 Hz - 12.
AXIS C3003-E Network Speaker Technical Specifications Function/group Item Specifications General Casing Impact-resistant aluminum, IP66-, IP67- and NEMA 4X-rated. For repainting instructions and impact on warranty, contact your Axis partner Memory 256 MB RAM, 256 MB Flash Power Power over Ethernet (PoE) IEEE 802.3af/802.3at Type 1 Class 3 (max 12.
User Manual AXIS C3003-E Network Speaker © Axis Communications AB, 2015 Ver. M1.11 Date: March 2015 Part No.
