User`s manual

Appendix A: Troubleshooting
AXIS StorPoint CD User’s Manual 105
If the CD-ROM is a single user version, you must restrict the number
of simultaneous users to one.
Some applications look for information on the CD-ROM using its
default name - if you have set an alias name it may not recognize the
disc and fail to run.
Difficulties Locating the StorPoint CD in NetWare
Frame Types
- Ethernet
There are basically two different frame types on Ethernet networks,
Ethernet II or IEEE 802.3. The IEEE 802.3 frame can be
encapsulated in an IEEE 802.2 LLC frame or a SNAP frame. All four
frame types are enabled by default with the value
auto
, which means
that your StorPoint CD automatically adapts to the frame type used
on the network. This will meet most requirements. Frame types that
are not in use in your network will not be used by the StorPoint CD.
However, depending on your network, you may want the StorPoint
CD not to operate on some frame types. If your network has multiple
sections with different frame types on some of the sections, then the
StorPoint CD might log on to the wrong network section and adapt
to a frame type incompatible with the intended network section. For
this reason, you have the option to disable those frame types by
changing the parameter from
auto
to
off
.
Alternatively, it is possible to use the eight digit network number
appropriate to your segment of the network, in the form xx-xx-xx-xx
(e.g. 00-3F-B5-01). In all normal cases this will not be necessary since
autodetection will handle most cases. However, this has to be done by
directly editing the
config.txt
file using a text editor. Although you
cannot enter the network number from a Web browser, you can
display the frame type and change the value to
auto
or
off
, if
required.