User`s manual

Appendix B: Troubleshooting
AXIS StorPoint CD Token Ring - User’s Manual 97
Appendix B Troubleshooting
This section provides useful information to help you resolve any difficulty you
might have with your StorPoint CD, namely:
You will find more useful information such as technical notes and support
FAQs on the Axis Support Web at http://www.axis.com/techsup/.
You can also go to the Support page within the StorPoint CD Web
interface, to solve problems you may have seeing your devices and discs in
your StorPoint CD, finding your StorPoint CD in the network or installing
your StorPoint CD in NetWare. From this Web page you can also produce
a server report which includes technical information about your StorPoint
CD.
To receive update information about Axis products, services and software
updates by e-mail, you can subscribe to the AxisNews mailing list at
http://www.axis.com/news/index.html
Problem See ...
The front panel indicators page 98
Restoring the factory default settings page 100
Running a diagnostic test page 102
Errors when accessing StorPoint CD or an inserted disc page 103
Low transfer rates when using disc changers page 104
Problems running CD/DVD applications page 105
Difficulties locating StorPoint CD in NetWare page 105
Problems connecting in a PureIP environment page 106
Insufficient access rights in NetWare NDS page 106
Name resolution problems in Windows (SMB) page 107
Problems locating the domain controller in Windows) SMB page 108