User`s manual

Troubleshooting

120 AXIS 540+ / AXIS 560 User’s Manual

Section 15 Troubleshooting

This section provides useful information to help you resolve difficulties

you might have with your AXIS 540+/AXIS 560. Fault symptoms,

possible causes and remedial actions are provided within a quick

reference table.

Please visit the Axis Web site for latest troubleshooting tips, more support

and additional help through the FAQ database or to fill in and submit a

Support question.

LED Indicators

Web Interface

Indicator Color/Behavior Explanation

Power

Green OK

Not lit No power/Error

Network

Orange OK - network connected

Orange flashing Activity on network

Not lit No physical connection to the network

Symptoms Possible causes Remedial actions

The AXIS 540+/AXIS 560 Web in-

terface cannot be accessed from

a Web browser.

The AXIS 540+/AXIS 560 is not

connected properly.

1. Check Power and Network indicator.

2. Check that assignment of IP addresses

for the AXIS 540+/AXIS 560 is correct.

3. To further check the IP addresses, run

the Ping command from another com-

puter as described in "IP address check"

at the end of this chapter. Follow the

appropriate recommendations.

Problem with your proxy server.

Verify the proxy server settings in your

Web browser.