AXIS OfficeBasic Network Print Server User’s Manual AXIS OfficeBasic User’s Manual 1
Safety Notices Important: Take some time to read through the safety notices before installing the print server. Please observe all safety markings and instructions when using this product. Observe “Important:” in the text to avoid operational impairment. Do not proceed until you have fully understood the implications. Electromagnetic Compatibility (EMC) USA This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Table of Contents Section 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supported Environments . . . . . . . . . . . . . . . . . . . . . . . . Section 2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using a Web Browser for Print Server Management . . 40 Using FTP for Print Server Management . . . . . . . . . . . 45 Section 7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Section 8 Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . 51 Section 9 The Test Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction Section 1 Introduction Thank you for purchasing the AXIS OfficeBasic. This product has been developed to connect your printers anywhere in your network, allowing all network users access to shared printer resources. About this Manual This manual is applicable for the AXIS OfficeBasic with firmware version 7.06 or higher, providing introductory information as well as detailed instructions on how to set up and manage the print server in various network environments.
Product Overview Section 2 Product Overview Package Contents Verify that nothing is missing from the print server package by using the check list below. Please contact your dealer if anything is missing or damaged. All packing materials are recyclable.
Product Overview AXIS Network Product CD The AXIS Network Product CD provides an easy-to-use electronic catalog, that includes Axis software, firmware and user documentation. If your computer is set to French, German, Italian or Spanish, the information will automatically be presented in that language, otherwise you will see the English version. To read the PDF documents you need an Acrobat Reader, which can be fetched at http://www.adobe.com/products/acrobat/readermain.
Product Overview Physical Description AXIS OfficeBasic Parallel printer port (LPT1) Test button Ethernet connector Network Indicator Power Adapter connector Power Indicator USB printer port (USB1) Underside Label on Print Server Serial number Network Connector Serial number MAC/Ethernet address: 00408c181cf0 = 00-40-8c-18-1c-f0 (Windows) 00:40:8c:18:1c:f0 (Macintosh) AXIS OfficeBasic is designed for 10 Mbps or 100 Mbps Ethernet networks and connect to the network via a twisted pair category 5 c
Product Overview Test Button The test button is used for: • • • Printing a test page to check the connection to the printer. Printing the parameter list showing the print server settings. Performing a Factory Default of the print server, which will restore the parameters and settings to their factory default values. See “The Test Button” on page 54 for details. Network Indicator The network indicator flashes to indicate network activity.
Product Overview Installation Methods Installation and Integration Refer to the table below to select the appropriate installation method. All Axis client software is available on www.axis.
Product Overview Features and Benefits Reliability The print server provides high performance and reliability combined with low power consumption. The electronic circuits are based on the AXIS ETRAX 100 LX chip, which comprises an integrated 32 bit RISC processor and associated network controllers. Flexibility The print server supports printing in Windows and Mac OS environments. Speed The AXIS ETRAX 100 LX chip has been specifically designed for LAN products.
Basic Installation Section 3 Basic Installation Connecting the Hardware AXIS OfficeBasic Parallel printer port (LPT1) Test button Ethernet connector Network Indicator Power Adapter connector Power Indicator USB printer port (USB1) 1. Make sure that your printer is switched off and that the Power Adapter is disconnected from the print server. 2. Locate the serial number, found on the underside label of the print server, and write it down. You will need this number to configure the print server.
Basic Installation Mounting AXIS OfficeBasic Using the supplied clip and holder, your AXIS OfficeBasic can be mounted in many ways, e.g. on the back of the printer or on a wall. Adhesive Clip Fasten to print server by peeling off adhesive tape. Adhesive Holder Fasten to mounting surface by peeling off adhesive tape.
Basic Installation Static IP Address Assignment Method Platform AXIS AddPrinter Wizard Windows 2000 Windows XP Windows arp/ping Mac OS X Comment Axis software that allows you to find print servers in your network and assign an IP address to them. See “Adding Printers in Windows 2000 / XP / 2003 using AXIS AddPrinter Wizard” on page 19 Requires the IP address for each device to be set individually. Cannot be used over routers.
Basic Installation Dynamic IP Address Assignment Obtaining an IP Address through DHCP If you have a DHCP server on your network, your print server will receive an IP address automatically. The IP address will then appear on the test page printed when you press the test button once. You should now be able to access the print server’s internal Web pages as described on “Accessing the Web Pages” on page 40. If you are not working in a DHCP network, you need to set the IP address of the print server manually.
Basic Installation 3. If the host returns Reply from 192.168.3.191 ... or a similar message, the IP address has been set successfully. Interrupt the “ping -t” loop by pressing CTRL+C on your keyboard. If the host returns Request timed out you need to reboot the print server and perform steps 1-3 above again. Rebooting the print server is done by disconnecting and then re-connecting the print server’s Power Adapter. 4.
Basic Installation Notes: • If the host name has not been mapped to an IP address, simply replace the host name entry with the IP address. • When you execute the ping command for the first time, you may experience a significantly longer response time than is usual.
Adding Printers in Windows Section 4 Overview of Installation Methods Adding Printers in Windows This section describes how to add network printers to a computer running Windows. Refer to the table below to determine the most appropriate installation method according to your computer environment: Windows Platform Printing Protocol Windows 2000 Windows XP TCP/IP (LPR) Windows 2000 NetBIOS/NetBEUI Method/Software See...
Adding Printers in Windows Adding Printers in Windows 2000 / XP / 2003 using AXIS AddPrinter Wizard AXIS AddPrinter is a Wizard that locates your network printers and helps you install them in your Windows environment. When you have completed the Wizard, the network printer is ready for use. To install a network printer you must be logged in as an Administrator or be a member of the Administrators' group. 1.
Adding Printers in Windows 5. The Wizard searches for a suitable printer driver. If a suitable driver is not found, you will be asked to select a driver, otherwise the Wizard suggests which Printer Model and Printer Driver to use. Click Change driver to select another driver, or click Finish to accept and install the suggested driver. The installation is complete and you can start using the network printer.
Adding Printers in Windows Go Straight to the Print Server’s Web Interface Right-click on a printer in the Select Network Printer list and select Print server home page to configure the print server from its embedded Web pages.
Adding Printers in Windows Adding Printers in Windows 2000 / XP / 2003 using Windows Add Printer Wizard Follow the instructions below to use the standard Windows method (TCP/IP over LPR) for adding a network printer in Windows 2000/ Windows XP/Windows Server 2003. Windows XP/2003: 1. Go to Start | (Settings) | Printers and Faxes and click the Add a Printer icon to start the Add Printer Wizard. Click Next. Windows 2000: 1.
Adding Printers in Windows 7. Choose whether you want to keep the existing driver or replace it. Click Next. Supply a name for the printer and choose whether you want to make it your default printer. Click Next. Choose whether you want to share the printer with other network users, print a test page, etc. Select the appropriate radio button and click Next and Finish * *Tcpmon.ini If you use an older version of Windows, the USB port will not be shown.
Adding Printers in Windows Adding Printers in Windows NT using the Microsoft LPR Monitor If you have not already done so, you should perform the TCP/IP basic setup procedures prior to installing a printer for LPR printing. Preparing for LPR Printing In the Control Panel, double-click the Network icon. Select the Services tab. If the TCP/IP Printing entry appears, then TCP/IP is already installed. Close the Network folder and go on to Installing an LPR printer, below. First, prepare for LPR printing: 1.
Adding Printers in Windows Adding Printers in Windows using AXIS Print Monitor AXIS Print Monitor is the recommended tool to use for network printing in Windows 98 and Me. AXIS Print Monitor is available free of charge on www.axis.com AXIS Print Monitor Overview AXIS Print Monitor allows a print server to be connected in the same simple fashion as connecting a local printer. Once installed, it is automatically initialized upon system startup.
Adding Printers in Windows Adding NetBIOS/NetBEUI Printers in Windows 2000 using AXIS Print Monitor See to it that the NetBEUI protocol is installed on your client. Follow the procedure below to install Axis Printer Ports from a Windows 2000 workstation: 1. Install AXIS Print Monitor on all workstations that will print via the Axis print server. AXIS Print Monitor is available free of charge on www.axis.com 2.
Adding Printers in Windows Adding NetBIOS/NetBEUI Printers in Windows NT using AXIS Print Monitor See to it that the NetBEUI protocol is installed on your client. Follow the procedure below to install Axis Printer Ports from a Windows NT workstation: 1. Install AXIS Print Monitor on all workstations that will print via the Axis print server. AXIS Print Monitor is available free of charge on www.axis.com 2.
Adding Printers in Windows Adding Printers in Windows 98, Me over TCP/IP using AXIS Print Monitor 1. Install AXIS Print Monitor on all workstations that will print via the Axis print server. AXIS Print Monitor is available free of charge on www.axis.com 2. Next, start the Windows Add Printer Wizard: select Settings | Printers from the Start menu and double-click the Add Printer icon. 3. After clicking Next in the first dialog, the Wizard asks you to select between Local Printer and Network Printer.
Adding Printers in Windows Configure the Port 1. Select Settings | Printers from the Start menu and highlight the printer you wish to configure. Select File | Properties | Details and click Port Settings. Click the Configure Port button. 2. Choose whether error condition pop-up messages are to be displayed by checking the box in the Configure AXIS Ports dialog. Define the frequency at which the error messages should be displayed after retry. Click OK.
Adding Printers in Windows 12. Enter an appropriate name for your printer and click Next. 13. Choose whether you want to share the printer with other network users and click Next. 14. Choose whether you want to print a test page and then click Finish. Adding Printers in Windows 98 and Me over NetBIOS/NetBEUI using AXIS Print Monitor Follow the procedures below to install Axis NetBIOS/NetBEUI printer ports on a Windows 98 workstation, using AXIS Print Monitor: 1.
Adding Printers in Macintosh Section 5 Adding Printers in Macintosh Having set up the print server to your network, this section now describes how to set up your print server for printing in Mac OS X and earlier MacOS environments using TCP/IP or AppleTalk. If you intend to use the print server in a multi-protocol environment, refer to the chapters pertaining to the respective operating systems in this manual. Bonjour Printing in Mac OS X Bonjour is available from Mac OS X 10.2 and up.
Adding Printers in Macintosh 6. Click Add to finish the installation. The print server has now been added to the Printer List. 7. If you wish to configure printer settings, click Printers | Configure Printer.
Adding Printers in Macintosh 8. The print server web interface will now be opened using the Bonjour specific local address (located in the Address bar) allowing you to configure your printer. To Change the Bonjour Service Name You can change the print server’s Bonjour service name via the print server’s Web interface: Admin | Network Settings | Detailed View | TCP/IP Network => Bonjour Service Name.
Adding Printers in Macintosh Installation in Mac OS X using AppleTalk This section describes setting up your print server for printing in the Mac OS X. 1. Start Print Center (from Go | Applications | Utilities => Print Center) or the Printer Setup Utility. 2. Select Printers | Add Printer... 3. From the Printer List dialog, select AppleTalk. 4. Now, the port of your print server will appear in the list of available printers. The port is shown as _. • • The is USB1.
Adding Printers in Macintosh Installation on an Mac OS 9.1 or older, using AppleTalk Basic Configuration On Mac OS 9.1 or older, basic configuration in AppleTalk is performed simply by opening the Chooser window and selecting a printer. You can change the default name of your print server or any of default parameters by editing the print server’s config file.
Adding Printers in Macintosh 4. Click the name of the printer you want — the ports are shown as _: • • The is USB1. Example: AXIS610282_USB1 The is LPT1. Example: AXIS610282_LPT1 5. Click the Close box. This completes the configuration and closes the Chooser. Repeat this procedure for each Macintosh computer on the network using the print server. LaserWriter 8.0 Printer Driver Follow the instructions below to choose a printer: 1. Select Chooser from the Apple menu. 2.
Adding Printers in Macintosh ready for use. Note: For information on advanced AppleTalk functions such as non-PostScript printer support, please refer to the Technical Reference on www.axis.com. BCP and TBCP You should specify if you want to enable or disable binary transfer of print data in the print server’s Web interface (Admin | Network Settings | Detailed View | Macintosh | Binary Protocol for Printer (1).
Adding Printers in Macintosh 1. Open the Chooser from the Apple menu. 2. Select a network printer driver — any LaserWriter will do. 3. Select the printer port ending with _CFG. 4. Close the Chooser. 5. Open a text editor, e.g. SimpleText. 6. Write a text file containing the parameters you want to set: BINARY_TYPE_1. INT_ADDR. ATYPE_1. :BCP :192.168.3.191 :EPSONLQ2 Note: Parameters that you do not want to set should be excluded from the text file.
Print Server Management Methods Section 6 Print Server Management Methods The management and configuration tools that are supported by these print servers allow you to: • • • • • • • Configuration Overview Change the print server parameters, i.e. editing the config file Receive extended information about the print jobs Receive printer port status Monitor your printers Perform a Software Default on the print server Upgrade the print server’s firmware. See Updating the Firmware, on page 51.
Print Server Management Methods Using a Web Browser for Print Server Management Once you have assigned a valid IP address to the print server, you are free to access the print server’s Web pages from any Web browser with Javascript enabled. The Web interface of the print server is divided into two modes of operation: User mode and Admin mode. User In User mode you can change language, but you have no rights to change any other parameters.
Print Server Management Methods 3. Click Admin to enter the Admin mode. If the management password is set to anything but pass, you must enter root as the user. The password pass is the default password of the print server. **** Axis print server internal Web page - main view and login. If you use the default User/Password combination, Enter Network Password will not appear.
Print Server Management Methods Axis print server internal Web pages - examples* Admin | General Settings | General Admin | Network Settings | Detailed View | TCP/IP Network * All print server models may not display the same parameter options as shown in these examples.
Print Server Management Methods Services Available from the User Mode Printer Overview The following services are available from the User mode. An additional link to the Axis home page is available from this mode. The Printer Overview page contains a section that allows you to view the general parameter setting of the print server, including the print server name and the location of the print server in your organization, if defined.
Print Server Management Methods Services available from the Admin Mode The following services are available from the Admin mode. An additional link to the Axis home page is available from this mode. This Print Server The This Print Server page contains a section that allows you to view and modify the general parameter settings of the print server, including print server name, node address, password and base URL.
Print Server Management Methods Parameter List Restart Software Default Shows all print server parameters and their current settings. Restarts the print server. By pressing the Software Default button in the print server’s Web interface all print server parameters and settings will be reset to their factory default values, except: • Node Address (NODE_ADDR.) • IP Address (INT_ADDR.) • DHCP enabled (DHCP_ENB.) Also see “The Test Button” on page 54 for instructions on performing a Factory Default.
Print Server Management Methods Notes: • It is important that the destination file is specified in capital letters. Otherwise the edits are temporary and will be lost once the print server has been powered down. • To edit the config file on a older MacOS versions (pre-MacOSX) you will need FTP support such as MacTCP, Fetch or Anarchie. The procedure for editing the file is the same as described above.
Print Server Management Methods FTP Help By typing help in step 3 in the FTP instruction sets above, a list of all general FTP commands will be displayed. By typing remotehelp (or rhelp, depending on your FTP program) in step 3 in the FTP instruction sets above, a list of all print server specific commands will be displayed.
Print Server Management Methods Activate the scope. The print server automatically downloads the DHCP parameters. If you are using WINS or DDNS, you should include at least one WINS or DNS server IP address in the DHCP scope. Immediately after the IP address has been received, the print server registers its host name and IP address on the WINS alternatively DNS server. The print server can automatically download a customized config file from a TFTP server.
Troubleshooting Section 7 Troubleshooting This section provides useful information to help you resolve difficulties you may experience with your Axis print server. Fault symptoms, possible causes and remedial actions are provided within a quick reference table. Please visit www.axis.com for the latest troubleshooting tips, more support and additional help through the FAQ database or to fill in and submit a Support question.
Troubleshooting IP Address Check with Ping By sending a data packet to a specific IP address and waiting for a reply, Ping can determine whether that IP address is accessible. Ping can also help you to determine IP address conflicts with your print server and troubleshoot TCP/IP problems on the network. Follow the instructions below to diagnose your problem. 1. Start a Command window/Terminal. 2. Type "ping x.x.x.x", where x.x.x.
Updating the Firmware Section 8 Updating the Firmware Upgrading the Firmware You can upgrade the print server’s firmware using one of the following methods: • • Upgrading from the Print Server’s Internal Web Pages From the print server’s internal Web pages (TCP/IP) FTP (TCP/IP) Follow these instructions to upgrade the firmware of your print server from its internal Web pages (flash loading over the Web): 1. Open your Web browser, enter the IP address of your print server and press Enter.
Updating the Firmware Obtaining the new firmware You can obtain all the print server firmware as well as the latest utility software from the following locations: • • Upgrading the firmware using FTP http://www.axis.com => Support => Firmware your local dealer The objective of this example is to upgrade an AXIS OfficeBasic Parallel print server to firmware version 7.10.
Updating the Firmware 3. Make sure you are working from the correct directory: type cd c:\Axis and press Enter. 4. Connect to the print server using ftp: type ftp 10.13.4.105 followed by Enter. (Example using print server IP address 10.13.4.105) 5. Enter the user name, the default user is root. Press Enter. If the default password has been changed then it must also be entered. When you enter the password, it will not be echoed to the screen, nor will the cursor move. 6. Change to binary mode transfer.
The Test Button Section 9 The Test Button The test button is located on the front right hand side of the print server and is used for: • Printing a test page to check the connection to the printer. • Printing a server report and parameter list. • Performing a Factory Default of the print server. To change any of the parameters, use one of the methods described in “Print Server Management Methods” on page 39.
Technical Specification Section 10 Supported Printers Technical Specification All printers except host-based printers and copiers, such as CAPT, GDI, PPA Supported Systems Microsoft Windows 98, Me, NT, 2000, XP and 2003 Print Methods: NetBEUI, LPR, Raw TCP Additional Systems All computers supporting the TCP/IP suite of protocols Apple Mac OS 7, 8, 9, Max OS X version 10.X Apple EtherTalk Print Method: AppleTalk Phase 2 Supported Web Browsers Any standard Web browser (Netscape 6.
Technical Specification Wired Network Attachments Ethernet RJ-45 connector (Category 5 twisted pair cable) for 10baseT Ethernet or 100base TX Fast Ethernet Printer Ports • • Power Consumption One Low-Speed/Full-Speed USB 1.1 port, which also works with USB v 2.0 (Low-Speed/Full-Speed) Note: The USB cable shipped with the product supports LowSpeed/Full-Speed. IMPORTANT! Hi-Speed is not supported One high-speed IEEE 1284 compatible parallel port Maximum 5.6 W.
Technical Specification Front Panel 2 LED indicators for Power and Network Test button for information printouts All specifications are subject to change without prior notice.
The Parameter List Section 11 The Parameter List These are the default parameters in a new, unconfigured print server. A complete list of all Axis print server parameters can be found on www.axis.com (AXIS OfficeBasic Network Print Server V7.10 Nov 14 2006. S/N: 00408C70E54E) Parameter settings: --- General Menu NODE_ADDR. : 00 40 8C 70 E5 4E NETWORK_SPEED. : AUTO_SENSE (AUTO_SENSE, 10_HALF_DX, 10_FULL_DX, 100_HALF_DX, 100_FULL_DX) PS_NAME. : AXIS70E54E ROOT_PWD. : pass BASE_URL. : www.axis.com CHARSET.
The Parameter List --- TCP/IP Printing Menu TCP_ENB. : YES LPD_BANN. : OFF (OFF, AUTO, LAST) DEFAULT_RAW_TCP. : 9100-9101 (9100-9101, CLOSED) --- SNMP Menu SNMP_V1_ENB. : READ_COM. : WRT_COM. : TRAPADDR. : TRAP_COM. : SYS_NAME. : SNMP_AUT. : TRAP_PRT. : YES public pass 0 0 0 0 public DISABLE DISABLE (DISABLE, ENABLE) (DISABLE, ENABLE) --- NetBIOS/NetBEUI Menu LSLM_ENB. : YES NB_FR_TYPE. : FR_802_2 (FR_AUTO, FR_802_2, FR_DIX) LPRINT_1. : AX70E54E.LP1 LLOGIC_1. : LPT1 (LPT1, USB1) LPRINT_2. : AX70E54E.
Glossary Section 12 Glossary AppleTalk ARP A local area network protocol for communication between Apple Computer products and other computers and peripherals. Address Resolution Protocol. A protocol within the TCP/IP suite of network protocols that allows a host to find the physical address of a node on the same network. ARP cannot be used across routers. Auto-IP A method to automatically set an IP address in the absence of a DHCP server.
Glossary FTP HTML HTTP IP File Transfer Protocol. A TCP/IP protocol used for logging in to network servers and for transferring files. Hypertext Markup Language. A standard hypertext language used for creating World Wide Web pages and other hypertext documents. Hypertext Transfer Protocol. The TCP/IP protocol for Web based communication. Internet Protocol.
Glossary TFTP Trivial File Transfer Protocol (TFTP) is an Internet software utility for transferring files that is simpler to use than the File Transfer Protocol (FTP) but less capable. It is used where user authentication and directory visibility are not required. TFTP uses the User Datagram Protocol (UDP) rather than the Transmission Control Protocol (TCP). URL Uniform Resource Locator. A way of specifying the location of information on the Internet. USB Universal Serial Bus.
Index Index A Account File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Adhesive Clip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Adhesive Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Admin Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41, 44 Services . . . . . . . . . . . . . . . . . . . .
Index Flash Loading over the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Flash Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45, 61 FTP Enabled. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45, 51 H Help . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index P Parameter List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45, 54 password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 PCL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Peer-to-Peer Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Port status Override . . . . . . . . . . . . . .
Index Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 U Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upgrading the firmware using FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
