AXIS 231D+/232D+ Network Dome Camera User’s Manual
About This Document Japan - This is a class A product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. This manual is intended for administrators and users of the AXIS 231D+/232D+ Network Dome Camera, and is applicable for software release 4.35.
Axis Customer Services Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can: • download user documentation and firmware updates • find answers to resolved problems in the FAQ database.
AXIS 231D+/232D+ Table of contents AXIS 231D+/232D+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 AXIS 232D+. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Using the Network Dome Camera . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS 231D+/232D+ Ports & devices - I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Advanced. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS 231D+/232D+ - Description AXIS 231D+/232D+ Ideal for demanding surveillance and remote monitoring applications, the AXIS 231D+/232D+ Network Dome Camera features precise pan/tilt/zoom control, superior quality Motion JPEG and MPEG-4 video, advanced event management functionality, 4 alarm inputs/4 alarm outputs (for e.g. door sensors, alarm bells), 20 preset positions and sequence mode (guard tour).
AXIS 231D+/232D+ - Description Hardware Description Connection module connector Control button Mounting slot for fixing screw Network connector with Network and Power Indicators Serial number S/N Network Connector- After completion of the startup and self test routines, the Network and Power Indicators on the network connector flashes as follows: Indicator Color Description Network Green Flashes for network activity Red Flashes rapid red for hardware error None No connection Green Normal op
AXIS 231D+/232D+ - Using the Network Dome Camera Using the Network Dome Camera This document includes instructions for using and managing the AXIS 231D+/232D+. Instructions on how to install the AXIS 231D+/232D+ on your network are provided in the AXIS 231D+/232D+ Installation guide which is available on the Axis Web site. The AXIS 231D+/232D+ can be used with most standard operating systems and supports Microsoft Internet Explorer 6.x or later, Netscape 7.x or later and Mozilla 1.4 or later.
AXIS 231D+/232D+ - Using the Network Dome Camera If the AXIS 231D+/232D+ has been customized, the buttons and other items described below will be displayed accordingly on the Live View page. The following provides an overview of each button: The Video Format drop-down list allows the video format on the Live View page to be temporarily changed. The Output buttons control an output directly from the Live View page. These buttons are configured under Setup > Live View Config > Layout.
AXIS 231D+/232D+ - Using the Network Dome Camera The AMC viewer toolbar (AXIS Media Control) is available from Microsoft Internet Explorer only and displays the following buttons: The Play/Stop buttons start and stop the live video stream. The Snapshot button takes a snapshot of the currently displayed image. The Snapshot function and the target directory for saving snapshots can be configured from AMC (AXIS Media Control), which is available from the Windows Control Panel (Internet Explorer only).
AXIS 231D+/232D+ - Video Streams Video Streams The AXIS 231D+/232D+ provides several different image and video stream formats. The type to use depends on your requirements and on the properties of your network. The Live View page in the AXIS 231D+/232D+ provides access to Motion JPEG and MPEG-4 video streams, as well as to single JPEG images. Other applications and clients can also access these video streams/images directly, without going via the Live View page.
AXIS 231D+/232D+ - Video Streams MPEG-4 protocols and communication methods To deliver live streaming video over IP networks, various combinations of transport protocols and broadcast methods are employed. • RTP (Realtime Transport Protocol) is a protocol that allows programs to manage the real-time transmission of multimedia data, via unicast or multicast. • RTSP (Real Time Streaming Protocol) serves as a control protocol, to negotiate which transport protocol to use for the stream.
AXIS 231D+/232D+ - Video Streams How to stream MPEG-4 Deciding on the combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. RTP+RTSP This method (actually RTP over UDP and RTSP over TCP) should be your first consideration for live video, especially when it is important to always have an up-to-date video stream, even if some images do get dropped. This can be configured as multicast or unicast.
AXIS 231D+/232D+ - Video Streams The AXIS Media Control The recommended method of accessing live video (MPEG-4 and/or Motion JPEG) from the AXIS 231D+/232D+ is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. This ActiveX component is automatically installed on first use, after which it can be configured by opening the AMC Control Panel applet from the Windows Control Panel. Alternatively, right-click the video image in Internet Explorer.
AXIS 231D+/232D+ - Configuring the Network Dome Camera Configuring the Network Dome Camera This section describes how to configure the AXIS 231D+/232D+ and is intended for the product administrator who has unrestricted access to all Setup tools and Operator who has access to Video & Image, Live View Config and Event Configuration. See the section on Security, on page 33 for more information on user access control. The AXIS 231D+/232D+ is configured under Setup from a standard browser.
AXIS 231D+/232D+ - Configuring the Network Dome Camera Video & Image Settings The following descriptions offer examples of the available features in the AXIS 231D+/232D+. For details of each setting, please refer to the online help files which are to access the help files. available from each page. Click Image Settings To optimize the video images according to your requirements, modify the following settings under Image Appearance.
AXIS 231D+/232D+ - Configuring the Network Dome Camera Overlay Settings Use these settings to include an image as an overlay, and/or the date and time, along with text of your own. Text overlays are all included on one line at the top or bottom of the video image. Image overlays can be placed anywhere in the video image. Date & Time Overlay image To upload an overlay image, see below.
AXIS 231D+/232D+ - Configuring the Network Dome Camera Overlay image requirements Image Formats • • • Overlay image limitations Image Size • If the image overlay and text overlay are larger than the video image, no overlay will be displayed. When also using a text overlay, this will occupy 16 pixels in height and as many in width as the video image.
AXIS 231D+/232D+ - Configuring the Network Dome Camera Please use the online help files for more information. MPEG-4 Settings Tools for adjusting the MPEG-4 settings and for controlling the video bit rate. The MPEG-4 standard provides many different coding tools for various applications in different situations. As most MPEG-4 clients do not support all of these tools, it is usual to instead define and use subsets for different clients or groups of clients.
AXIS 231D+/232D+ - Live View Config Live View Config Layout These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the default page with your own colors, images etc. Click the Configure button and see the following page. • Own Home Page - Upload and use your own custom made page as the default web page. Click the Configure button and see the following page.
AXIS 231D+/232D+ - Live View Config Upload Own Web Files Your own web files, background picture, color etc. must first be uploaded to the AXIS 231D+/232D+ in order to be available for selection in the Custom Settings setup dialog. Once uploaded, the files are shown in the drop-down list. 1.Enter the path to the file, e.g. a file located on your workstation or click the Browse button. 2.Select the user level for the uploaded file.
AXIS 231D+/232D+ - Live View Config 4. Check Show Custom Link 2. 5. Enter a descriptive name, e.g. CAM STOP. 6. Select the Use as cgi link radio button and enter the cgi link in the field: http://192.168.0.125/axis-cgi/com/ptz.cgi?continuouspantiltmove=0,0 7. These links will appear in the web interface and can be used to control the AXIS 231D+/232D+. For more information on the Axis HTTP API, see the Support / Developer pages on the Axis Web site at http://www.axis.com.
AXIS 231D+/232D+ - Live View Config Default Viewer From the drop-down lists, select the default method for viewing video images for your browser. The camera will attempt to show the video images in the selected video format and viewer. If this is not possible, the camera will override the settings and select the best available combination. Browser Windows Internet Explorer Other browsers Viewer Description AMC Recommended viewer in Windows Internet Explorer (MPEG-4 /Motion JPEG).
AXIS 231D+/232D+ - Live View Config The External Video Source list shows all of the external video sources currently configured. The information displayed is the source's name and the path to the video stream. Up to 20 external video sources can be configured. Working with External Video Sources 1. To add a new video source, click the Add button. This opens the External Video Source Setup dialog, which is used to make all the necessary settings. 2.
AXIS 231D+/232D+ - Live View Config Pan Tilt Zoom Controls The controls available for Pan Tilt Zoom (PTZ) are displayed on the Live View page by default. The administrator can enable/disable the controls for specified users.
AXIS 231D+/232D+ - Live View Config Clicking a position directly on the bar moves the camera directly to the new position in one smooth movement. Clicking on the arrows at the ends of a bar causes a stepped, incremental change. Click-in-image The PTZ device can also be controlled using click-in-image movement, which can also be of relative or absolute type. Absolute click-in-image movement means that the camera view will center on the absolute position that was clicked.
AXIS 231D+/232D+ - Dome Configuration Dome Configuration Preset Positions - a preset position is a pre-defined camera view than can be used to quickly move the camera to a specific location. From Preset Position Setup, use the Pan, Tilt and Zoom (PTZ) controls to steer the camera to the required position. When satisfied with the camera's position, enter a descriptive name. The camera position, iris and focus settings are then saved as a preset position.
AXIS 231D+/232D+ - Dome Configuration Advanced Control Queue - The administrator can set up a queue for the PTZ controllers. Once set up, the PTZ Control Queue buttons will appear on the Live View page offering one viewer exclusive control for a limited amount of time. Other users will be placed in the queue. PTZ Control Queue on Live View page Please use the online help files for more information.
AXIS 231D+/232D+ - Event Configuration Event Configuration This section describes how to configure the AXIS 231D+/232D+ for alarm handling. The AXIS 231D+/232D+ can be configured to perform certain actions when certain types of events occur. Event type A set of parameters describing how and when the Network Dome Camera is to perform certain actions Triggered Event page 30 the circumstances that start an event e.g.
AXIS 231D+/232D+ - Event Configuration Event Types An Event Type is a set of parameters describing how and when the Network Dome Camera is to perform certain actions. Example: If a door is opened, and an event has been configured to act on this, the Network Dome Camera can e.g. record and save video images to an FTP server or send a notification email to a pre-configured email address with a pre-configured message. Video images can be sent as an attachment with the email.
AXIS 231D+/232D+ - Event Configuration Pre-trigger and Post-trigger buffers This function is very useful when checking to see what happened immediately before and after a trigger, e.g. 2 minutes before and after a door has been opened. Go to Event Types > Add Triggered... > When Triggered... and check the Upload images checkbox to expand the web page with the available options. Buffer size - up to 9 MB buffer.
AXIS 231D+/232D+ - Event Configuration Scheduled Event A Scheduled event can be activated at pre-set times, in a repeating pattern on selected weekdays. How to set up a scheduled event This example describes how to set the Network Dome Camera to send an email notification with saved images from at a set time: 1. Click Add scheduled on the Event types page. 2. Enter a descriptive name for the event, e.g. Scheduled email. 3. Set the priority (High, Normal or Low). 4.
AXIS 231D+/232D+ - System Options System Options Security User access control is enabled by default, the administrator sets the root password on first access.
AXIS 231D+/232D+ - System Options HTTPS For greater security, the AXIS 231D+/232D+ can be configured to use HTTPS (Hypertext Transfer Protocol over SSL (Secure Socket Layer)). That is, all communication that would otherwise go via HTTP will instead go via an encrypted HTTPS connection.
AXIS 231D+/232D+ - System Options Date & Time Format Used in Images . specify the formats for the date and time (12h or 24h) displayed in the Live View video streams. Use the predefined formats or use your own custom date and time formats. See Advanced for information on how to create File Naming & Date/Time Formats in the help files your own file formats.
AXIS 231D+/232D+ - System Options Network - Basic TCP/IP Settings IP Address Configuration. the IP address of the AXIS 231D+/232D+ can be set automatically via DHCP, or a fixed IP address can be set manually. DHCP is enabled by default. To use a fixed IP address, you must also enter the correct subnet mask and default router. Notes: • DHCP is a protocol for automatic IP address assignment on a network.
AXIS 231D+/232D+ - System Options Network - Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Obtain DNS server address via DHCP - automatically use the DNS server settings provided by the DHCP server. Click the View button to see the current settings.
AXIS 231D+/232D+ - System Options RTSP The RTSP protocol allows a connecting client to start an MPEG-4 stream. Enter the RTSP port number to use. The default setting is 554. Network Traffic The default setting is Auto-negotiate which means that the correct speed is automatically selected. If necessary, you can set the connection speed by selecting it from the drop-down list. Maximum bandwidth - Specify, in Mbit/s or kbit/s, the maximum bandwidth that the network camera is allowed to use on your network.
AXIS 231D+/232D+ - System Options RTP (Multicast)/MPEG-4 These settings are the IP address, port number, and Time-To-Live value to use for the video stream(s) in multicast MPEG-4 format. Only certain IP addresses and port numbers should be used for multicast streams. For more information, please see the online help. Ports & devices - I/O Ports The pinout, interface support and the control and monitoring functions are described in the section on the Connection Module, on page 42.
AXIS 231D+/232D+ - System Options Support The support overview page provides valuable information on troubleshooting and contact information, should you require technical assistance. Logs & Reports - when contacting Axis support, please be sure to provide a valid Server Report with your query. View Information - The Log report and the Parameter List also provide valuable information for troubleshooting and when contacting Axis’ support service.
AXIS 231D+/232D+ - System Options Resetting to Factory Default Settings To reset the AXIS 231D+/232D+ to the original default settings, go to the System Options > Maintenance web page (described in Maintenance, on page 39) or use the control button on the AXIS 231D+/232D+ as described below: Using the Control Button Follow the instructions below to reset the AXIS 231D+/232D+ to factory default settings using the Control Button. 1. Switch off the AXIS 231D+/232D+ by disconnecting the power. 2.
AXIS 231D+/232D+ - Connection Module Connection Module This section describes the pinout provided by the Connection module consisting of: not used • 4 transistor outputs • 4 digital inputs • power and GND (ground) 24V AC Power 4 transistor outputs 4 digital inputs (see table below) The inputs/outputs are used in applications for, e.g. event triggering, time lapse recording, alarm notification via email, picture storage to FTP locations. • Input - e.g. a doorbell.
AXIS 231D+/232D+ - Connection Module Schematic Diagram - AXIS 231D+/232D+ I/O connectors and power 3.3V PS GND o ~ Switch Mode z 24VAC 24VAC ~ GND o GND o e.g. doorbell z IN 1 o IN 2 o IN 3 o IN 4 o o OUT 1 z OUT 2 o z OUT 3 z o OUT 4 o Note: Unmarked I/O connectors on the connection module can not be used.
AXIS 231D+/232D+ - Troubleshooting Troubleshooting Checking the Firmware One of your first actions when troubleshooting a problem should be to check the currently installed firmware version. The latest version may contain a correction that fixes your particular problem. See the support section at http://www.axis.com/techsup for information on the latest available firmware version.
AXIS 231D+/232D+ - Troubleshooting Emergency Recovery Procedure If power or the network connection to the AXIS 231D+/232D+ is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Network LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number is found on the label on the product casing. 1.
AXIS 231D+/232D+ - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Using ARP Ping The IP address must be set within two minutes after the power has been applied to the AXIS 231D+/232D+, restart the server and try again. Also, make sure the ping length is set to 408. See the ARP ping description in the installation section. The AXIS 231D+/232D+ is located on a different subnet.
AXIS 231D+/232D+ - Troubleshooting Video Image Problems Image too dark or too light. See the help files on Video & Image Settings Problems uploading own files There is only limited space available for the upload of your own files. Try deleting one or more existing files, to free up space. Missing images in uploads This can occur when trying to use a larger image buffer than is actually available. Try lowering the frame rate or the upload period. Slow image update Configuring, e.g.
AXIS 231D+/232D+ - Technical Specifications Technical Specifications Item Specification Models • AXIS 231D+ Network Dome Camera • AXIS 232D+ Network Dome Camera with Day/Night functionality Video compression • Motion-JPEG, as well as single snapshot JPEG images. User-controlled compression level.
AXIS 231D+/232D+ - Technical Specifications Item Specification Alarm and event management • Events triggered by external inputs or according to set schedule • Image uploads via FTP, email and HTTP • Event notification via TCP, email, HTTP and external outputs • Pre- and post-alarm buffer of 9 MB (approx.
AXIS 231D+/232D+ - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some will affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
AXIS 231D+/232D+ - Technical Specifications Frame rates - Motion JPEG The following test results show the frame rates in frames/second (fps) for Motion JPEG streams from the AXIS 231D+/232D+, using a compression level of 50%. Note that these values are guidelines only - actual values may vary.
AXIS 231D+/232D+ - Technical Specifications There are also factors in the monitored scene that will affect the bandwidth. These are: • the amount of motion • the image’s complexity • the lighting conditions. For MPEG-4, if there is only limited bandwidth available, and if this is more important than the image quality, using a constant bit rate (CBR) is recommended. Use a variable bit rate (VBR) if the image quality needs to be maintained at a higher level.
AXIS 231D+/232D+ 53 Index FTP Server 29 G A Accessing the video stream 14 Action Buttons 9 Action buttons 22 Active/Inactive 9, 22 ActiveX Controls 8 Administrator 15, 33 Advanced TCP/IP settings 37 Alarm 29, 42 AMC 10, 14 B Backlight Compensation 18 Backup 39 Bandwidth 11, 51 Buffer Size 31 Buffers 31 C CGI links 21, 26 Click-in-image 26 Connection Module 42 Constant bit rate 11 Control Button 7, 41 Customize 20 D Date & Time 34 Default Viewer 23 DNS configuration 37 E Emergency recovery 45 Eve
AXIS 231D+/232D+ Own home page 21 Own web files 21 P Pan/Tilt/Zoom 25 Pan/Tilt/Zoom Control Queue 10 Pan/Tilt/Zoom Controls 10 Pinout 39 Pinout - I/O connectors 42 Port Status 32 Ports & Devices 39 Post-trigger Buffer 31 Preset Positions 26 Preset positions 26 Pre-trigger Buffer 31 PTZ commands 21, 26 PTZ control queue 26 PTZ Controls 25 Pulse 9, 22 Streaming MPEG-4 13 Support 40 System Options 33 T TCP Server 29 Time Mode 34 Triggered Event 29, 30 Troubleshooting 44 U UDP 12 Unicasting 12 Upgrade
