User`s manual

32
AXIS 262+ Troubleshooting
Troubleshooting
To solve a problem with the AXIS 262+, consult the list of symptoms and corrective
actions, or see the information on upgrading the firmware.
Resetting the AXIS 262+
If you are experiencing a problem with the AXIS 262+, there are a few options available to
correct the problem. The first option to try would be to restart the unit. Resetting the AXIS
262+ to the factory default settings should only be used if all other options fail. The
Restart, Restore and Default options can be accessed by clicking > Maintenance.
There is a button on the rear of the AXIS 262+ for restoring the factory default settings.
Restart - The Restart button on the Maintenance page will restart the AXIS 262+, no
settings will be lost as a result.
Restore - If the unit does not behave as expected, use the Restore button on the
Maintenance page to reset all parameters, except the IP parameters, to their original
factory settings.
Default - The Default button on the Maintenance page is similar to Restore. The only
difference is that the IP parameters are also reset to their original settings.
Factory default settings - This option resets all parameters, including the IP address, to the
factory settings. Resetting the device to factory settings may be used if you cannot contact
the AXIS 262+, have installed a new hard disk, or if the hard disk LED is red and a restart
does not help.
Note:
The recordings on the hard disk will be erased when you use Restore and Default, or set the AXIS 262+ to
factory default settings.
To reset the device to the factory default settings:
1. Press and hold the Factory setup button (rear panel) until the Status Indicator
flashes amber (which may take up to 15 seconds), then release the button.
2. When the Status Indicator displays green (which can take up to 1 minute) the
camera is reset to the factory default settings.
3. Re-install the AXIS 262+ using one of the methods described in the Installation
Guide.