AXIS 262+ Network Video Recorder User’s Manual
About This Document This manual is intended for administrators and users of the AXIS 262+ Network Video Recorder and is applicable for firmware release 4.01. It includes instructions for using and managing the AXIS 262+ on your network. Previous experience of networking will be of use when installing and using this product. Later versions of this document will be posted to the Axis Website, as required. See also the product’s online help, available via the Web-based interface.
Battery The AXIS 262+ uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of 3 years. Low battery power affects the operation of the RTC, causing it to reset to 2003/1/1 at every power-up. The battery should not be replaced unless required! If the battery does need replacing, please observe the following: • Danger of Explosion if battery is incorrectly replaced.
AXIS 262+ Table of contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 AXIS 262+ front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 AXIS 262+ rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Using the network video server . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS 262+ Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Resetting the AXIS 262+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Upgrading the firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 NAT traversal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS 262+ Product Description Product Description The AXIS 262+ Network Video Recorder, together with Axis network cameras, offers a comprehensive surveillance solution for detecting shoplifters, reducing false alarms, increasing personnel safety or viewing your premises remotely. Easy to install and use, the AXIS 262+ is a complete recording solution that connects directly to your network and is manageable remotely via a local area network or the Internet.
AXIS 262+ Product Description AXIS 262+ front panel Disk Network Status Power Indicators - on the front panel provide useful information about the current status of the AXIS 262+. The LED indicators on the AXIS 262+ indicate the following: Green Flashes when the hard disk is accessed. Red Shows steady for failed reset to factory default, failed firmware upgrade, failed database repair, or for a hard disk error.
AXIS 262+ Product Description AXIS 262+ rear panel RS-232 connector Network connector 9-pin I/O terminal connector Factory setup button Power adapter connector Power button RS-232 connector - For the connection of a UPS (Uninterruptible Power Supply) unit. The approved UPS model is Smart-UPS from APC. Network connector - Connect the AXIS 262+ to your network using a standard CAT-5 network cable.
AXIS 262+ - Using the network video server Using the network video server Installation Before the AXIS 262+ can be accessed it must be installed on your network. Please see the Installation Guide supplied with the product. Alternatively, download it from www.axis.com Accessing the network video recorder The AXIS 262+ supports Microsoft Windows XP Professional SP2 running Internet Explorer 6.0 or later. For more information please see www.axis.com/techsup 1. Start your browser. 2.
Using the network video server The Main View Page The following provides an overview of the buttons and tabs in the Main View page. Setup tool - Click on this icon to open AXIS 262+ Setup pages. Time Search - Opens a calendar to specify date and time to search for a specific recording. Alarm list - Alarm recordings for each camera are presented in a list and you can select an alarm from the list and play it.
AXIS 262+ Configuring the Network Video Recorder Configuring the Network Video Recorder This section describes how to configure the AXIS 262+ and is intended for the product administrator who has unrestricted access to all Setup tools. The AXIS 262+ is configured under Setup from a standard browser. Accessing the Setup Tools Follow the instructions below to access the Setup Tools from a Web browser. 1. Start the Web browser and enter the IP address of the AXIS 262+ in the location/address field. 2.
AXIS 262+ Configuring the Network Video Recorder To create a new user: 1. Click > Users in the device’s Web pages. 2. Select an unused User number from the drop-down list. 3. Enter the user name, using a maximum of 8 characters. 4. Select the user group for the user. See above for the available groups. 5. Enter and confirm the password for the user, using a maximum of 8 characters. 6. Click Save. If you want all users to view the video stream, select ON to enable Anonymous viewers and click Save.
AXIS 262+ Configuring the Network Video Recorder Add a camera or video server The AXIS 262+ can view, record and play back video from up to eight Axis network cameras simultaneously. When adding or removing a camera, the AXIS 262+ stops recording on all cameras for a maximum of 10 minutes. When a camera is added, it may take up to one minute for the live stream to be displayed. To add a device: 1. Click > Video Sources in the AXIS 262+’s Web pages. 2. Select an unused Camera number from the drop-down list.
AXIS 262+ Configuring the Network Video Recorder To remove a device: Important! When a camera is removed, the recorded data from that camera will also be deleted. 1. Save the camera’s recorded data by downloading it to your PC before removing the camera. See Save recordings to your PC, on page 24 2. Click > Video Sources in the AXIS 262+’s Web pages. 3. Select the number of the camera to be deleted in drop-down list. 4. Click the Remove button.
AXIS 262+ Main View Config Main View Config In the Main View you can watch live or recorded video from one camera in a large window or from four cameras in the quad view. When you double-click on a camera view, the display is shown in full-screen mode. Double-clicking a second time returns the display to normal mode. You can right-click in the camera view in full-screen and normal mode to open up a context sensitive menu with different options.
AXIS 262+ Main View Config Quad pattern view View live or recorded video from four cameras using the quad pattern view. Create a new quad pattern 1. Click > Quad Patterns in the device’s Web pages. 2. Select an unused Pattern number from the drop-down list. 3. Give the pattern a name. 4. Select the camera to be shown in each position, or select OFF to leave a position blank. 5. Set the Display to ON to make the pattern visible in the Main View. 6. Click Save.
AXIS 262+ Main View Config View quad patterns Once a quad pattern has been created, it can then be viewed in the Main View page. You can also select which quad pattern you want to view. Select the quad pattern view and then select the pattern you want to view from the quad pattern tab.
AXIS 262+ Frame Rates Frame Rates The default frame rate for viewing live video streams and recorded video in the Main View is 30 frames per second. You can select from a range of frame rates, i.e. from 30 frames per second to one frame every minute. Live video The frame rate of the live video shown in the Main View can be edited as follows: 1. Click > Live Streams in the device’s Web pages. 2. Select the camera to configure from the Camera number drop-down list. 3.
AXIS 262+ Recording Video Recording Video Recording video to the AXIS 262+’s hard disk can be scheduled to take place at certain times, triggered by an alarm or started manually. For example, if a camera is used to monitor a workplace, you may want to record video Monday to Friday during work hours, and also have recordings triggered from an incoming signal from an input, when e.g. a door is opened or motion is detected.
AXIS 262+ Recording Video Alarm recordings Alarm recording is triggered by a signal from an input port on the AXIS 262+, or when an alarm notification from a network camera or video server triggers recording.. Set a camera for alarm recording: 1. Click > Video Sources in the AXIS 262+ Web pages. 2. Select the camera to configure from the Camera number drop-down list. 3. Set the Alarm recording radio button to ON. 4. Select if alarms are triggered by local input ports or by the camera. 5. Click Save.
AXIS 262+ Recording Video TCP notification alarm recording configuration: To receive TCP messages a primary TCP server needs to be configured. The TCP server must contain a special application program for receiving notifications. Note that TCP messaging is optional. 1. Select ON for TCP notification for the desired camera under Alarm Recording Configuration. 2. Enter desired text for when recording starts and stops. 3. Click Save. 4.
AXIS 262+ Play Video Play Video Video from manual, scheduled and alarm recordings can be played back in the Main View. You can even play back recorded video while recording is ongoing. Go to a specific date and time and play video from one or four cameras, or use the alarm list to select and view alarm recordings. Recordings from scheduled, manual and alarm recordings can also be saved as AVI files to your computer.
AXIS 262+ Play Video 4. Use the controls to start playback or to fast forward through the video. Note: The playback settings will determine what type of recordings are played back, e.g you might select to only view alarm recordings.
AXIS 262+ Play Video Playback alarm from list Alarm list tab The alarm recordings for each camera are presented in a list. Each alarm listing includes the date and time the recording began and ended, a thumbnail image taken at the start of the recording and the number of the recording. The camera information part shown in the top right of the Main View provides additional information on the alarm list.
AXIS 262+ Play Video 1 Select either manual/scheduled recordings or alarm recordings 3 4 5 6 7 8 2 25
AXIS 262+ Hard Disk Hard Disk Disk utilization This page shows the current disk utilization and allows you to set the disk space allotted to each camera for manual/scheduled recording and alarm recording. A new camera is, by default, allotted 12 GB of disk space for manual and scheduled recordings and 7 GB of disk space for alarm recordings. Click > Disk Utilization in the device’s Web pages to view and edit how much disk space is allotted to each camera and to view how much free disk space is left.
AXIS 262+ Hard Disk To replace the hard disk: 1. Disconnect the power cable. 2. Unscrew the cover screws (two on each side and three on the back, see AXIS 262+ rear panel, on page 8) and remove the cover. 3. Disconnect the hard disk’s IDE and power cables. 4. Unscrew the two screws that fix the hard disk bracket to the AXIS 262+. 5. Remove the bracket, loosen the screws that connect the hard disk to the bracket and remove hard drive. 6.
AXIS 262+ System Options System Options Date & Time The date and time is displayed when viewing recorded or live video (right-click on an image and select Show Date/Time to make it visible if it is not shown). The time and date are saved along with the image and it is important that the date and time are set accurately when you want to find a recording at a later time.
AXIS 262+ System Options For manual date/time update For automatic date/time updates NTP server An important feature of the AXIS 262+ is that it can be used by any of the network cameras or video servers as an NTP server. Open the configuration pages for the network camera or video server and enter the IP address of the AXIS 262+ as the NTP server. This will ensure that the date and time in the network cameras and video servers is synchronized with the AXIS 262+.
AXIS 262+ System Options SMTP (email) Settings The AXIS 262+ can send email to up to five preconfigured email addresses when a hard disk error or system error occurs. To add an email address to the list: 1. Click > SMTP(email) in the device’s Web pages. 2. Select an unused Number from the drop-down list. 3. Enter the email address in the Send email to field. 4. Click Save. The settings on SMTP (email) Settings page enable and configure mail addresses, servers, etc. 1.
AXIS 262+ System Options Logs & Reports When troubleshooting the AXIS 262+, you can view the log file, the server report showing the status of the device, and a list of all the parameter settings. The log file is stored on the hard disk and is only erased when you press the factory setup button. The Logs & Reports page also allows you to save all parameters to a backup file. To view the log file, server report and parameter list, click device’s Web pages.
AXIS 262+ Troubleshooting Troubleshooting To solve a problem with the AXIS 262+, consult the list of symptoms and corrective actions, or see the information on upgrading the firmware. Resetting the AXIS 262+ If you are experiencing a problem with the AXIS 262+, there are a few options available to correct the problem. The first option to try would be to restart the unit. Resetting the AXIS 262+ to the factory default settings should only be used if all other options fail.
AXIS 262+ Troubleshooting Upgrading the firmware Firmware is software that determines the functionality of the AXIS 262+. One of your first actions when troubleshooting a problem should be to check the currently installed version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your AXIS 262+ is shown in the server report, see > Logs & Reports.
AXIS 262+ Troubleshooting NAT traversal Depending on your network configuration, it may be necessary to use NAT traversal to access the AXIS 262+ from a WAN. In the example shown below, NAT traversal will enable the PC located on the WAN to access the camera and the AXIS 262+, which are located on the LAN. In the router, port 80 can be mapped to some other port number, e.g. 8080 and port 2000 should be mapped to 2000.
AXIS 262+ Troubleshooting Symptoms, Possible Causes and Remedial Actions The AXIS 262+ cannot be accessed from a Web browser Proxy server If using a proxy server, try disabling the proxy setting in your browser. Other networking problems Test the network cable by connecting it to another network device. Web pages do not display correctly The network is too heavily loaded This may be due to insufficient bandwidth.
AXIS 262+ Troubleshooting The image frame rate is not as high as expected This may be due to: • using a PC that does not meet the recommended specifications • insufficient bandwidth • incorrect settings in the connected camera and/or the AXIS 262+ Spare parts The following spare parts are available for the AXIS 262+: • • • • 5002-001 ACC MAINS ADAPTOR AXIS 262 5010-001 ACC HARDDISK 250GB AXIS 262+ 5002-021 ACC FAN SYSTEM AXIS 262 5002-031 ACC FAN CPU AXIS 262 For additional assistance, please contact
AXIS 262+ Technical Specifications Technical Specifications Item Specification Video compression Motion JPEG Compatibility Compatible with all Axis network video products running firmware 4.15 and higher. Recording frame rate • Up to 240 frames per second in QVGA or CIF • Up to 120 frames per second in VGA or 4CIF Recording storage 250 GB hard disk drive with Anti-Vibration Video channels 8 video channels Resolution Unlimited (always the same as camera’s resolution, with no degradation).
AXIS 262+ Technical Specifications Item Specification Processors and memory • CPU: VIA C3 • RAM: 256 MB • Flash: 128 MB Power 12 V DC, max 50 W (typically 40 W) Operating conditions 5 - 40ºC (41 – 104ºF), humidity 20 - 80% RH (non condensing) Language support English, German and Japanese (automatic selection) Installation, management and maintenance Installation tool on a CD and Web-based configuration. Support for firmware upgrades over HTTP; firmware available at www.axis.
AXIS 262+ Glossary Glossary Active Speaker - a speaker with a built-in power amplifier. ActiveX - A control (or set of rules) used by a browser. ActiveX controls are often downloaded and installed automatically as required. ADPCM - Adaptive Differential Pulse Code Modulation. Predicts the analog signal digitally and the difference is coded. AMC - AXIS Media Control. The control required for viewing video images in Internet Explorer. Installs automatically on first use.
AXIS 262+ Glossary speeds in networks. A LAN might run at 10 or 100 Mbit/s. MPEG-4 - A standard video format, used for low bandwidth video streams. Multicast - The same information is sent only once and only to the intended recipients. NAT - Network Address Translation is a standard used to allow multiple PCs on a private network to share a single, globally routable IP address. NTSC - National Television Standards Committee.
