AXIS 262 Network Video Recorder User’s Manual
About This Document This manual is intended for administrators and users of the AXIS 262 Network Video Recorder. It includes instructions for using and managing the AXIS 262 on your network. Previous experience of networking will be of use when installing and using this product. Later versions of this document will be posted to the Axis Website, as required. See also the product’s online help, available via the Web-based interface.
AXIS 262 Table of contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 AXIS 262 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 AXIS 262 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Accessing the AXIS 262 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS 262 I/O Terminal Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Input ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS 262 - Product Description Product Description The AXIS 262 Network Video Recorder, together with Axis network cameras, offers a comprehensive surveillance solution for detecting shoplifters, reducing false alarms, increasing personnel safety or viewing your premises remotely. Easy to install and use, the AXIS 262 is a complete recording solution that connects directly to your network and is manageable remotely via a local area network or the Internet.
AXIS 262 - Product Description AXIS 262 front panel Disk Network Status Power The indicators on the front panel provide useful information about the current status of the AXIS 262. For a complete listing of LED indicator functions, please see LED Indicators, on page 38.
AXIS 262 - Product Description AXIS 262 rear panel RS-232 connector Network connector 9-pin I/O terminal connector Factory setup button Power adapter connector Power button RS-232 connector For the connection of a UPS (Uninterruptible Power Supply) unit. The approved UPS model is Smart-UPS from APC. Network connector Connect the AXIS 262 to your network using a standard CAT-5 network cable.
AXIS 262 - Accessing the AXIS 262 Accessing the AXIS 262 Installation Before the AXIS 262 can be accessed it must be installed on your network. Please see the Installation Guide supplied with the product. Alternatively, download it from www.axis.com Accessing the network video recorder The AXIS 262 supports Microsoft Windows XP Professional SP2 running Internet Explorer 6.0 or later. For more information please see www.axis.com/techsup 1. Start your browser. 2.
AXIS 262 - Accessing the AXIS 262 Notes: •To view images from the AXIS 262 in Internet Explorer, you must set your browser to allow ActiveX controls and allow the AXIS 262 Commander to be installed on your computer. •The language used in the Main View and the presentation of date and time are dependent on the settings in Windows, e.g. Regional and Language Options in the Control Panel.
AXIS 262 - Basic Operation Basic Operation Change the password To prevent unauthorized use, change the default password the first time you log on to the AXIS 262. Note: The default administrator user name root is permanent and cannot be deleted or altered. 1. Click > Users in the device’s Web pages. 2. Enter a password for the user root and then re-enter it to confirm the spelling. 3. Click Save. Create a new user User access control is enabled by default.
AXIS 262 - Basic Operation a. Select an unused number b. Enter a user name c. Select the type of user to create d. Enter and confirm the password to be used by the user to log on to the AXIS 262 e. Click Save Note: A user can be deleted by selecting a User number from the drop-down list and clicking Remove. Add a camera The AXIS 262 can view, record and playback video from up to eight Axis network cameras simultaneously.
AXIS 262 - Basic Operation Notes: •To remove a registered camera, select it in the Camera number drop-down list and click the Remove button. To save recorded data, download it to a PC before removing the camera, see Save files to PC, on page 27. •The cameras added must be accessible on port 80 if the AXIS 262 shall be able to connect to the camera. •The AXIS 262 cannot connect to cameras located on the other side of a proxy server.
AXIS 262 - Configure Main View Configure Main View In the Main View you can watch live or recorded video from one camera in a large window or from four cameras in the quad view. When you double-click on a camera view, the display is shown in full-screen mode. Double-clicking a second time returns the display to normal mode. You can right-click in the camera view in full-screen and normal mode to open up a context sensitive menu with different options.
AXIS 262 - Configure Main View Quad pattern view View live or recorded video from four cameras using the quad pattern view. Create a new quad pattern 1. Click > Quad Patterns in the device’s Web pages. 2. Select an unused Pattern number from the drop-down list. 3. Give the pattern a name. 4. Select the camera to be shown in each position, or select OFF to leave a position blank. 5. Set the Display to ON to make the pattern visible in the Main View. 6. Click Save.
AXIS 262 - Configure Main View View quad patterns Once a quad pattern has been created, it can then be viewed in the Main View page. You can also select which quad pattern you want to view. Select the quad pattern view and then select the pattern you want to view from the quad pattern tab. a. Click quad pattern view Click to synchronize playback from the four cameras b. Open the quad pattern tab c.
AXIS 262 - Frame Rates Frame Rates The default frame rate for viewing live video streams and recorded video in the Main View is 30 frames per second. You can select from a range of frame rates, i.e. from 30 frames per second to one frame every minute. Live video The frame rate of the live video shown in the Main View can be edited as follows: 1. Click > Live Streams in the device’s Web pages. 2. Select the camera to configure from the Camera number drop-down list. 3.
AXIS 262 - Frame Rates Recording Although the AXIS 262 records images at the highest frame rate the network camera or video server can deliver, this might actually be lower than the value set in the Frame rate option. This can happen if there is only limited bandwidth available, or if the camera/video server is limiting the frame rate. If the frame rates for manual and scheduled recording are different, the AXIS 262 records data at the frame rate set for the camera in the manual recording.
AXIS 262 - Recording Video Recording Video Recording video to the AXIS 262’s hard disk can be scheduled to take place at certain times, triggered by an alarm or started manually. For example, if a camera is used to monitor a workplace, you may want to record video Monday to Friday during work hours, and also have recordings triggered from an incoming signal from an input, when e.g. a door is opened or motion is detected.
AXIS 262 - Recording Video a. Select the camera to configure Scheduled recordings e.g. Tue 09:00 - 17:00 b. Select day(s) to schedule recordings c. Select times to start and stop recordings d. Select frame rate e. Click Save Delete scheduled recordings 1. Select the camera which has a scheduled recording that you wish to delete, from the Camera number drop-down list. 2. Click the time period to delete in the Weekly Schedule Overview and click the Delete button. 3.
AXIS 262 - Recording Video Alarm recordings Alarm recording is triggered by a signal from an input port on the AXIS 262, or when an alarm notification from a network camera or video server triggers recording. To configure a camera for alarm recording: 1. Click > Video Sources in the device’s Web pages. 2. Select the camera to configure from the Camera number drop-down list. 3. Set the Alarm recording radio button to ON. 4. Select if alarms are triggered by local input ports or by the camera. 5.
AXIS 262 - Recording Video 10.If you want to receive TCP messages when alarm recordings start and stop, enter the messages. 11. Click Save. 12.If you want to receive TCP messages you also need configure the TCP server. Note that TCP messaging is optional. 13.Click Save to save the settings. Camera 1 triggered by local input port e. Select the camera to configure f. Select frame rate for recorded video g. Enable TCP notification messages* h. Enter TCP message text* i. Click Save j.
AXIS 262 - Recording Video Camera triggering alarms If you have selected to trigger alarm recordings using the camera rather than the local input ports, the camera (or video server) needs to be configured to send a notification message to the AXIS 262. To set up notification on any Axis device that supports HTTP notification: 1. Open the Event Servers page in the Axis camera/video server. 2. Add an HTTP server with the following details: • Use AXIS 262 as the event server name.
AXIS 262 - Recording Video Manual recordings Recording can be started manually for any of the cameras in the Main View or for all cameras. Each camera view has buttons at the bottom right of the window to start and stop recording. In the Select camera tab there are buttons to start and stop recording on all cameras.
AXIS 262 - Play Video Play Video Video from manual, scheduled and alarm recordings can be played back in the Main View. You can even play back recorded video while recording is ongoing. Go to a specific date and time and play video from one or four cameras, or use the alarm list to select and view alarm recordings. Recordings from scheduled, manual and alarm recordings can also be saved as AVI files on your computer.
AXIS 262 - Play Video Playback using date and time You can open a recording for a camera at a certain date and time and playback recordings from one or four cameras simultaneously. To playback a recording from a certain date and time: 1. Select the camera(s) to view. 2. Select the date and time to start playback from. 3. Click the Go to button to open the video at the specified time. The video will open at the next available image if there is no recording at the specified date and time. 4.
AXIS 262 - Play Video Playback alarm from list The alarms recordings for each camera are presented in a list and you can select an alarm from the list and play it. Each alarm listing includes the date and time the recording began and ended, a thumbnail image taken at the start of the recording and the number of the recording. The camera information part shown in the top right of the Main View provides additional information on the alarm list.
AXIS 262 - Play Video Save files to PC Recordings from alarm and manual/scheduled recordings can be saved to your computer’s hard drive as AVI files. You need to select where to start and end the recording and where you want to save it. It is not possible to save combined alarm and manual/scheduled recordings. To save part of a recording as an AVI file: 1. Select either alarm or manual/scheduled recordings in the playback settings. 2. Select a camera. 3. Select the Download tab. 4.
AXIS 262 - Hard Disk Hard Disk Disk utilization This page shows the current disk utilization and allows you to set the disk space allotted to each camera for manual/scheduled recording and alarm recording. A new camera is, by default, allotted 12 GB of disk space for manual and scheduled recordings and is allotted 7 GB of disk space for alarm recordings.
AXIS 262 - Hard Disk To replace the hard disk: 1. Disconnect the power cable. 2. Unscrew the cover screws (two on each side and three on the back, see AXIS 262 rear panel, on page 7) of the AXIS 262. 3. Remove the cover. 4. Disconnect the hard disk’s IDE and power cables. 5. Unscrew the two screws that fix the hard disk bracket to the AXIS 262. 6. Remove the bracket, and loosen the screws that connect the hard disk to the bracket. 7.
AXIS 262 - System Options System Options There are different system options that can be configured in the Setup pages, e.g. date & time, network settings and upgrading the firmware in the AXIS 262. This section describes the options not covered elsewhere in this manual. Date & Time The date and time is displayed when viewing recorded or live video (right-click on an image and select Show Date/Time to make it visible if it is not shown).
AXIS 262 - System Options a. Select manual or automatic time updates b. To set time manually: - enter the date and time - click Save c. For automatic time updates: - enter the IP address of the NTP server - enter time between queries - click Save d. Select time zone e. Click Save f. Select date format g. Click Save NTP server An important feature of the AXIS 262 is that it can be used by any of the network cameras or video servers as an NTP server.
AXIS 262 - System Options SMTP (email) Settings The AXIS 262 can send email to up to five preconfigured email addresses when a hard disk error or system error occurs. To add an email address to the list: 1. Click > SMTP(email) in the device’s Web pages. 2. Select an unused Number from the drop-down list. 3. Enter the email address in the Send email to field. 4. Click Save. The settings on SMTP (email) Settings page enable and configure mail addresses, servers, etc. 1.
AXIS 262 - System Options Logs & Reports When troubleshooting the AXIS 262, you can view the log file, the server report showing the status of the device, and a list of all the parameter settings. The log file is stored on the hard disk and is only erased when you press the factory setup button. The Logs & Reports page also allows you to save all parameters to a backup file. To view the log file, server report and parameter list: 1. Click > Maintenance in the device’s Web pages. 2.
AXIS 262 - I/O Terminal Connector I/O Terminal Connector The 9-pin I/O terminal connector provides the interface to four digital outputs, four digital photo-coupled inputs and GND. Input ports The input ports are on pins 1-4. They are used for connecting external alarm devices to trigger alarm recordings. The input is typically connected to a motion detector or any other external security device. When you specify an input port as an alarm trigger, this number corresponds to the camera number.
AXIS 262 - I/O Terminal Connector Table 1: Terminal Connector Pinout Pin Signal 1 Alarm input1 2 Alarm input2 3 Alarm input3 4 Alarm input4 5 Output 1 6 Output 2 7 Output 3 8 Output 4 9 GND Table 2: Output Port Out1 Event Function Alarm recording starts If any of the sources start or stop alarm recording, it outputs the status. Alarm recording stops ON OFF If any of the sources lost its connection, it outputs the status.
AXIS 262 - Troubleshooting Troubleshooting To solve a problem with the AXIS 262, consult the list of symptoms and corrective actions, or see the information on upgrading the firmware. Resetting the AXIS 262 If you are experiencing a problem with the AXIS 262, there are a few options available to correct the problem. The first option to try would be to restart the unit. Resetting the AXIS 262 to the factory default settings should only be used if all other options fail.
AXIS 262 - Troubleshooting Upgrading the firmware Firmware is software that determines the functionality of the AXIS 262. One of your first actions when troubleshooting a problem should be to check the currently installed version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your AXIS 262 is shown in the server report, see > Logs & Reports.
AXIS 262 - Troubleshooting LED Indicators The LED indicators on the AXIS 262 indicate the following: Green Flashes when the hard disk is accessed. Red Shows steady for failed reset to factory default, failed firmware upgrade, failed database repair, or for a hard disk error. Disk To save recorded video stored on the hard disk drive, download the video to your PC and then restart the AXIS 262 to return the hard disk to its normal state.
AXIS 262 - Troubleshooting Support If you contact Axis support, please help us help you resolve your problems by providing a log file, server report and a brief description of the problem. Log file - go to > Logs & Reports > Logs. The Log file records events within the unit and can prove a useful diagnostic tool for troubleshooting. Server Report - go to > Logs & Reports > Server Report.
AXIS 262 - Troubleshooting Symptoms, Possible Causes and Remedial Actions The AXIS 262 cannot be accessed from a Web browser Proxy server If using a proxy server, try disabling the proxy setting in your browser. Other networking problems Test the network cable by connecting it to another network device. Web pages do not display correctly The network is too heavily loaded This may be due to insufficient bandwidth.
AXIS 262 - Troubleshooting The image frame rate is not as high as expected This may be due to: • using a PC that does not meet the recommended specifications • insufficient bandwidth • incorrect settings in the connected camera and/or the AXIS 262 Spare parts The following spare parts are available for the AXIS 262: • • • • 5002-001 ACC MAINS ADAPTOR AXIS 262 5002-011 ACC HARDDISK 160GB AXIS 262 5002-021 ACC FAN SYSTEM AXIS 262 5002-031 ACC FAN CPU AXIS 262 For additional assistance, please contact your
AXIS 262 - Technical Specifications Technical Specifications Item Specification Video compression Motion JPEG Compatibility Compatible with all Axis network video products running firmware 4.15 and higher.
AXIS 262 - Technical Specifications Item Specification Processors and memory • CPU: VIA C3 • RAM: 256 MB • Flash: 128 MB Power 12 V DC, max 50 W (typically 40 W) Operating conditions 5 - 40ºC (41 – 104ºF), humidity 20 - 80% RH (non condensing) Language support English, German and Japanese (automatic selection) Installation, management and maintenance Installation tool on a CD and Web-based configuration. Support for firmware upgrades over HTTP; firmware available at www.axis.
AXIS 262 - Glossary Glossary Active Speaker - a speaker with a built-in power amplifier. ActiveX - A control (or set of rules) used by a browser. ActiveX controls are often downloaded and installed automatically as required. ADPCM - Adaptive Differential Pulse Code Modulation. Predicts the analog signal digitally and the difference is coded. AMC - AXIS Media Control. The control required for viewing video images in Internet Explorer. Installs automatically on first use.
AXIS 262 - Glossary speeds in networks. A LAN might run at 10 or 100 Mbit/s. MPEG-4 - A standard video format, used for low bandwidth video streams. Multicast - The same information is sent only once and only to the intended recipients. NAT - Network Address Translation is a standard used to allow multiple PCs on a private network to share a single, globally routable IP address. NTSC - National Television Standards Committee.
AXIS COMMUNICATIONS Quick User’s Guide AXIS 262 User’s Manual Rev. 1.0 Part No.
