User`s manual

41
AXIS 213 PTZ
For further assistance, please contact your reseller, or check the product’s support pages on the Axis
website at http://www.axis.com/techsup.
Audio
No audio Check that:
• PC sound card, speakers and mic
rophone are correctly connected
• the Mute button is not pressed
• the volume in and volume out settings are correct
• all cabling is connected
• the value of the Post Content Length in your proxy server is
1MB or more. You may need to contact your
system administrator to do this.
No full-duplex function Incorrect configuration. Check the set
ting in the camera’s Setup pages.
Sound card does not support full-duplex. For information on
how to check if your sound card supports
full-duplex, please visit www.axis.com and see the support section for Axis camera products.
Poor performance Too many users/clients connecte
d. Try limiting the number of clients allowed to connect.
Low bandwidth. Reduce the Speed setting on the Audio sett
ings page. Setting lower speed will reduce any
break-up in the sound, but will also increase the transmission delay. If running in Full-Duplex mode, try
switching to Half-Duplex mode.
Feedback (whining/screeching sound from
speakers)
Poor positioning of speakers and/or microphone. Relocate
the speakers or microphone so that they do not
point towards each other, and/or lower the volume.