AXIS 211W Network Camera User’s Manual
About this Document This manual is intended for administrators and users of the AXIS 211W Network Camera, and is applicable for firmware release 4.44 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis Website, as required.
AXIS 211W - Table of contents Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Unit connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Using the Network Camera . . . . . . . . . . . . . . . . .
AXIS 211W - Table of contents I/O Terminal Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connection diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Optimizing your system. . . . . . . . . . . . . . . . . . . . . . .
AXIS 211W - Product Features Product Features AXIS 211W is a professional wireless network camera capable of simultaneous Motion JPEG and MPEG-4 streams in full VGA resolution at up to 30 frames per second. It uses a progressive scan sensor, which drastically reduces motion blur compared to traditional NTSC/PAL cameras providing interlaced video. When connected to a fixed network it can be powered using Power over Ethernet (PoE).
AXIS 211W - Product Features Overview Antenna Status indicator LED and Internal microphone Tele/wide puller Focus puller Rear panel Network connector Power connector I/O terminal connector Antenna connector DC-Iris control cable Underside Audio in Audio out Serial number Control button Power indicator LED Network indicator LED Wireless indicator LED 6 Dimensions HxWxD = 38 x 88 x180 mm (1.5" x 3.5" x 7") Weight =260g (0.
AXIS 211W - Product Features Unit connectors Antenna connector - Reverse SMA connector for antenna. Network connector - auto-MDIX, RJ-45 Ethernet connector. Using shielded cables is recommended. Power connector - Mini DC connector. 7 - 20V DC, max 5W. See product label for ± connection. Audio in - 3.5mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).
AXIS 211W - Using the Network Camera Using the Network Camera This document includes instructions for using and managing the AXIS 211W. For instructions on how to install the AXIS 211W on your network refer to the Installation Guide which is supplied with the product in the printed format or in PDF format from the Axis Web site at http://www.axis.com The AXIS 211W can be used with most standard operating systems and browsers.
AXIS 211W - Using the Network Camera Accessing the AXIS 211W from the Internet Once configured, your AXIS 211W is accessible on your local network (LAN). To access the camera from the Internet, network routers must be configured to allow incoming traffic, which is usually done on a specific port. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the camera. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS 211W - Using the Network Camera View Full Screen button - makes the image fill the entire screen area. Press Esc (Escape) on the keyboard to exit full screen. Click the Record button to start an MPEG-4 recording (only available when viewing MPEG-4). AMC audio controls There are audio controls for managing the client computer’s speaker output. These controls are only available when audio is enabled, see AXIS Media Control (AMC), on page 12 and Audio Settings, on page 17.
AXIS 211W - Video Stream Video Stream The AXIS 211W provides several different image and video stream formats. The type you want to use depends on your requirements and on the properties of your network. The Live View page in the AXIS 211W provides access to MPEG-4 and Motion JPEG video streams, as well as single JPEG images. Other applications and clients can also access these video streams/images directly, without going via the Live View page.
AXIS 211W - Video Stream MPEG-4 clients AXIS Media Control (AMC) The recommended method of accessing live video from the AXIS 211W is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video and audio settings. Please see the readme file included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS 211W - Configuration Configuration This section describes how to configure the camera, and is intended for product Administrators and Operators. For a description of user access rights, see Security, on page 27. The camera is configured from Setup, from a standard browser. The descriptions below show examples of the features available in the AXIS 211W. For details of each setting, please refer to the online help available from the Setup link. Click to access the online help.
AXIS 211W - Video and Image settings Video and Image settings The following descriptions show examples of some of the features available in the AXIS 211W. For details of each setting, please refer to the online help available from to your web interface. Click access the online help Image Appearance Use these settings to change the image as required. The image can be rotated, the image resolution and compression can be adjusted, and the white balance can be changed.
AXIS 211W - Video and Image settings Overlay/Mask Settings Overlay/Mask Type The following options are available for overlays and masks: • Uploaded image as overlay • Configurable areas as privacy mask Uploaded image as overlay is a text and/or a static image superimposed over the video image, for extra information. To upload an overlay image to the camera: 1. Select the type of overlay to use in Overlay/Mask Type. 2.
AXIS 211W - Video and Image settings By increasing the Max exposure time the quality of the image will increase, but the frame rate will decrease. There may also be an increase of motion blur. Max gain, measured in decibels (dB), describes the amount of amplification applied to the visual information in the image. A high level of amplification provides viewable images in very low light; but increases image noise.
AXIS 211W - Audio Settings Audio Settings The AXIS 211W can transmit audio to other clients using a connected Client PC external microphone or the internal microphone and can play audio received from other clients via connected speakers. This section describes how to configure basic audio settings for the AXIS 211W, e.g. set the communication mode and adjust the sound levels in the microphone and speakers connected to the camera.
AXIS 211W - Audio Settings The Enable microphone power option provides DC power for an external microphone. If using a small electret microphone such as a clip-on mic or a PC microphone, this option needs to be enabled. Note: When using a high impedance dynamic microphone Enable microphone power should not be checked. To use a professional microphone requiring 48V phantom power, you need an external power supply and must use a balanced-unbalanced converter (audio transformer) in between.
AXIS 211W - Live View Config Live View Config These are the tools for deciding the layout of the camera’s Live View page. The layout can be set in 2 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the default Live View page with your own colors, images etc. Click the Configure button and see below. The other settings on this page concern other features to include, such as buttons and links. See page 20 for more information.
AXIS 211W - Live View Config Customize the default page Use custom settings Adjust the settings under Modify the Axis look, to change the background picture, banner, or colors. To use your own file, for example a banner, first upload it (see the following page) or select External and enter the path to the file. Note that de-selecting the box option for Show setup link will remove the Setup link from the camera’s Home Page.
AXIS 211W - Live View Config When using any browser other than Internet Explorer for Windows, select the appropriate method from the drop-down list for viewing images. The available options are similar to Internet Explorer except for Server Push. With this method, the camera maintains and controls an open HTTP connection to the browser and sends data as and when required for as long as required. Please see the online help for more information.
AXIS 211W - Live View Config HTML Examples You can add live video from the camera to your own web site. The camera can transmit a Motion JPEG or unicast MPEG-4 stream to up to 20 simultaneous connections, although an administrator can restrict this to fewer. If multicast MPEG-4 is used, the video stream will be available to an unlimited number of viewers connected to the parts of the network where multicast is enabled. Please note that a separate MPEG-4 license is required for each viewer.
AXIS 211W - Event Configuration Event Configuration An event in the camera is when an alarm or a schedule activates an action. In the AXIS 211W network camera, event types are defined as triggered or scheduled and constitute the set of parameters (or conditions) that specifies how, when and which actions will be triggered. A common action is that the camera uploads images when an alarm occurs.
AXIS 211W - Event Configuration Triggered Event A Triggered event can be activated by: • • • • • Input port - a switch (e.g. a push button) connected to the camera Manual trigger - a manually activated action, e.g. from an action button in the web interface Detected movement in a configured motion detection window Audio alarm On boot - when the AXIS 211W is started. How to set up a triggered event This example describes how to set the camera to upload images when, e.g. the main door is opened: 1.
AXIS 211W - Event Configuration Configuration example: 1. Click Add scheduled on the Event types page. 2. Enter a descriptive name for the event, e.g. “Scheduled e-mail upload.” 3. Set the priority (High, Normal or Low). 4. Set the Activation Time parameters (24h clock) - when the event will be active, e.g. start on Sundays at 13.00 with a duration of 12 hours. 5. Set the When Activated... parameters, - define an action at a specified time, for example send uploaded images to an e-mail address. 6.
AXIS 211W - Event Configuration Object size, history and sensitivity: History Object Size Sensitivity High level Only very large objects trigger motion detection An object that appears in the region will trigger Ordinary colored objects on ordinary backthe motion detection for a long period grounds will trigger the motion detection Low level Even very small objects trigger motion detection An object that appears in the region will trigger Only very bright objects on a dark backmotion detection for o
AXIS 211W - System Options System Options Security User access control is enabled by default, when the administrator sets the root password on first access. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS 211W - System Options HTTPS The AXIS 211W supports encrypted browsing using HTTPS. A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click the Create self-signed Certificate button to install a self-signed certificate. Although self-signed certificates are free and offer some protection, true security will only be implemented after the installation of a signed certificate issued by a certificate authority.
AXIS 211W - System Options Date & Time Format Used in Images - specify the formats for the date and time (12h or 24h) displayed in the video streams. Use the predefined formats or use your own custom date and time formats. See Advanced File Naming & for information on how to create your own file formats. Date/Time Formats in the online help Network - Basic TCP/IP Settings IP Address Configuration The AXIS 211W supports both IP version 4 and IP version 6 for both Ethernet and wireless connections.
AXIS 211W - System Options Domain name - enter the domain(s) to search for the host name used by the AXIS 211W. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, e.g. myserver is the host name in the Fully Qualified Domain Name myserver.mycompany.com where mycompany.com is the Domain name. DNS servers - enter the IP addresses of the primary and secondary DNS servers.
AXIS 211W - System Options Enable/Disable - When enabled, the AXIS 211W will attempt to configure port mapping in a NAT router on your network, using UPnP™. Note that UPnP™ must be enabled in the camera (see System Options > Network > UPnP™). Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the field provided. If a router is not manually specified, the AXIS 211W will automatically search for NAT routers on your network.
AXIS 211W - System Options Wireless Settings These settings control how the camera interacts with the wireless network. Apart from identifying the wireless network, it is also possible to enable wireless encryption. SSID - This is the name of the wireless network the camera is configured for. The field accepts up to 32 alphanumeric characters. The name must be exactly the same as that used in the wireless access point or the connection will not be established.
AXIS 211W - System Options QoS (Quality of Service) Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to selected traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network can be summarized as: • The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.
AXIS 211W - System Options RTP / MPEG-4 These settings are the port range, IP address, port number (video and audio), and Time-To-Live value to use for the video stream(s) in multicast MPEG-4 format. Only certain IP addresses and port numbers should be used for multicast streams. For more information, please see the online help. Bonjour The AXIS 211W includes support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support this.
AXIS 211W - System Options Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information The Logs, Server Report and Parameter List provide valuable information for troubleshooting and when contacting Axis support. •System Log - Provides information about system events.
AXIS 211W - System Options Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 34) or use the Control button on the rear of the camera (see the illustration on page 6) as described below: Using the Reset Button To reset the camera to the factory default settings using the Reset Button: 1. Disconnect the power adapter, or the network cable if using PoE. 2.
AXIS 211W - I/O Terminal Connector I/O Terminal Connector The I/O terminal connector is used in applications such as motion detection, event triggering, time lapse recording and alarm notifications. It provides the interface to: • 1 transistor output - For connecting external devices such as relays and LEDs. Connected devices can be activated by AXIS VAPIX API, output Pin 4 Pin 2 buttons on the Live View page or by an Event Type.
AXIS 211W - Technical Specifications Technical Specifications Item Specification Image sensor 1/4” Micron Progressive Scan RGB VGA CMOS Lens F1.0 varifocal 3.0 - 8.0 mm, CS mount. Horizontal viewing angle: 27 - 67° Minimum illumination 1 lux, F1.
AXIS 211W - Technical Specifications Item Specification Operating conditions 0 - 45 ºC (32 – 113 ºF) Humidity 20 - 80% RH Installation, management and maintenance AXIS Camera Management tool on CD and web-based configuration Configuration of backup and restore Firmware upgrades over HTTP or FTP, firmware available at www.axis.
AXIS 211W - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some will affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
AXIS 211W - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the AXIS 211W. One of your first actions when troubleshooting a problem should be to check the currently installed firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera can be seen on the page Setup > Basic Configuration.
AXIS 211W - Troubleshooting Axis Support If you contact Axis support, please help us to help you solve your problems, by providing the server report, the log file and a brief description of the problem. Server Report - go to Setup > System Options > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters. The Log file is available from Setup > System Options > Logs & Reports.
AXIS 211W - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping. Try the installation again. The IP address must be set within two minutes after running the ARP command. Ensure the Ping length is set to 408. The camera is located on a different subnet. If the IP address intended for the camera and the IP address of your computer are located on different subnets, you will not be able to set the IP address.
AXIS 211W - Troubleshooting Video/Image problems - general No images in browser (Internet Explorer for Windows only) To enable the updating of video images in Microsoft Internet Explorer, set your browser to allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is installed on your workstation. Installation of additional ActiveX com- Configure your camera to use a Java applet for updating the video images under ponent restricted or prohibited.
AXIS 211W - Troubleshooting Poor quality snapshot images Screen incorrectly configured on your workstation. In Display Properties, configure your screen to show at least 65000 colors, i.e. at least 16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image. Browser freezes Safari or Firefox 1.4 (or later) can Lower the image resolution. sometimes freeze on a slow computer. Problems uploading files Limited space.
AXIS 211W - Glossary of Terms Glossary of Terms CCD (Charged Coupled Device) - This light-sensitive image device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo-sites (pixels) that convert light energy into electronic signals. Its size is measured diagonally and can be 1/4", 1/3", 1/2" or 2/3". 802.1X - An IEEE standard for port-based Network Admission Control.
AXIS 211W - Glossary of Terms Ethernet - Ethernet is the most widely installed local area network technology. An Ethernet LAN typically uses special grades of twisted pair wires. The most commonly installed Ethernet systems are 10BASE-T and 100BASE-T10, which provide transmission speeds up to 10 Mbps and 100 Mbps respectively. HTML (Hypertext Markup Language) - HTML is the set of "markup" symbols or codes inserted in a file intended for display in web browser.
AXIS 211W - Glossary of Terms compression to use. As the lowest compression (i.e. the highest quality) results in the largest file, there is a trade-off between image quality and file size. NTSC (National Television System Committee) - NTSC is the television and video standard in the United States. NTSC delivers 525 lines at 60 half-frames/second. kbit/s (kilobits per second) - A measure of the bit rate, i.e. the rate at which bits are passing a given point. See also Bit rate.
AXIS 211W - Glossary of Terms Sockets - Sockets are a method for communication between a client program and a server program over a network. A socket is defined as "the endpoint in a connection." Sockets are created and used with a set of programming requests or "function calls" sometimes called the sockets application programming interface (API). Quality of Service (QoS) - QoS provides the means to guarantee a certain level of a specified resource to selected traffic on a network.
AXIS 211W - Glossary of Terms company LAN (Local Area Network), but different sites can also be connected over the Internet in a secure way. One common use for VPN is for connecting a remote computer to the corporate network, via, e.g. a direct phone line or via the Internet. VOP (Video Object Plane) - A VOP is an image frame in an MPEG-4 video stream. There are several types of VOP: - An I-VOP is complete image frame. - A P-VOP codes the differences between images, as long as it is more efficient to do so.
AXIS 211W - Index A G Access point 31 Accessing the video stream 12 Action 23 Action Buttons 21 Active/Inactive 21 ActiveX Controls 8 Ad-hoc 32 Administrator 13 Alarm 7, 18, 25, 37 Alarm level 18 AMC viewer toolbar 9 ARP/Ping 29 Audio 10 Audio input 17 Audio output 18 Auxiliary Power 37 AXIS Media Control 17 GOV Settings 16 H Half duplex 17 Host Name 30 HTML examples 22 HTTP 30 HTTP API 21 HTTP port 31 HTTP Server 23 HTTPS 28, 30 I I/O Ports 34 IEEE 802.
AXIS 211W - Index SOCKS 32 SSID 31, 32 Support 34 System options 27 System Overview 34 Pre/post trigger buffer 24 PTZ Commands 21 Pulse 9, 21 Push to talk 17 Q T QoS 33 QuickTime 12 TCP Server 23 TCP/IP Settings 29 Text overlay 15 Time Mode 28 Transistor Output 37 Triggered Event 23 R Real Player 12 Record button 10 Recovery 41 Reset Button 36 Restore 34 RTP 34 RTSP 31 U Upgrade Server 34 Upgrading the firmware 41 Uploading web files 20 UPnP 30, 33 User Defined Links 21 User-defined links 20 Users
