User`s manual

39
AXIS 206 - Troubleshooting
For additional assistance, please contact your reseller or see the support pages on the Axis
Website at www.axis.com/techsup
The Power indicator is not constantly lit
Faulty power supply. Check that you are using the correct power supply. See the technical specifications.
The Status and Network indicator LED:s are flashing red
Hardware failure. Contact your Axis dealer.
The Status indicator LED is flashing red and the camera is inaccessible
A firmware upgrade has been inter-
rupted or the firmware has otherwise
been damaged.
See the Emergency Recovery Procedure above.
No images displayed on web page
Problem with AMC.
(Internet Explorer only)
To enable the updating of images in Microsoft Internet Explorer, set your browser to
allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is
installed on your workstation.
Installation of additional ActiveX com-
ponent restricted or prohibited
Configure the AXIS 206 to use a Java applet for updating the images under
Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for
more information.
Video/Image Problems
Image too dark or too light. Check the image settings. See the online help on Video and Image Settings.
Slow image update. Configuring, e.g. high-resolution images, high frame rates, etc, will reduce the perfor-
mance of the camera.
Slow performance. Slow performance may be caused by e.g. heavy network traffic, too many users access-
ing the unit, low performance clients, Image rotation.
Image gradually gets darker or lighter. When using the AXIS 206 in locations lit by fluorescent lighting, check in the advanced
image settings that the Exposure control is set to Flicker-free.
Poor quality snapshot images
Screen incorrectly configured on your
workstation
In Display Properties, configure your screen to show at least 65000 colors, i.e. at least
16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.
Browser freezes
Netscape 7.x or Mozilla 1.4 (or later)
can sometimes freeze on a slow com-
puter.
Lower the image resolution.
Problems uploading own files
Limited space. There is only limited space available for the upload of your own files. To free up space,
try deleting one or more existing files.