AXIS Q6155-E PTZ Dome Network Camera User Manual
About this Document This manual is intended for administrators and users of AXIS Q6155-E PTZ Network Camera, and is applicable to firmware 6.30 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be useful when developing shell scripts and applications. Later versions of this document will be posted at www.axis.com.
Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. Battery The Axis product uses a 3.0 V BR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years. Low battery power affects the operation of the RTC, causing it to reset at every power-up. When the battery needs replacing, a log message will appear in the product’s server report.
AXIS Q6155-E PTZ Dome Network Camera Table of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . .
AXIS Q6155-E PTZ Dome Network Camera Table of Contents Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upgrade the Firmware .
AXIS Q6155-E PTZ Dome Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE TICE NO Indicates a situation which, if not avoided, could result in damage to property.
AXIS Q6155-E PTZ Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 Hook for safety wire Network connector (High PoE) Ground screw Unit holder (3x) Part number (P/N) & Serial number (S/N) Power button Status LED indicator Control button SD card slot (SDHC) Connectors and Buttons Network Connector RJ45 Push-pull Connector (IP66) with High Power over Ethernet (High PoE).
AXIS Q6155-E PTZ Dome Network Camera Hardware Overview NOTICE TICE NO The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see Electromagnetic Compatibility (EMC) on page 2 .
AXIS Q6155-E PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. We recommend the following browsers: • Internet Explorer® with Windows® • Safari® with OS X® • ChromeTM or Firefox® with other operating systems. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS Q6155-E PTZ Dome Network Camera Access the Product Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time. To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate.
AXIS Q6155-E PTZ Dome Network Camera Access the Product Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and configuration. To configure the manual trigger: 1. Go to Setup > Events. 2. Click Add to add a new action rule. 3. From the Trigger drop-down list, select Input Signal. 4. From the second drop-down list, select Manual Trigger. 5.
AXIS Q6155-E PTZ Dome Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls on page 31. Select a recorded tour and click Tour Recording on page 29. to play a previously recorded tour and click to stop. See Select a PTZ preset position to steer the camera view to the saved position. See About preset positions on page 26.
AXIS Q6155-E PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to Stream H.264 H.
AXIS Q6155-E PTZ Dome Network Camera Media Streams Alternative Methods of Accessing the Video Stream You can also access video and images from the Axis product in the following ways: • Motion JPEG server push (if supported by the client, Chrome or Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required. • Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed.
AXIS Q6155-E PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have restricted access to settings, see Users on page 44 See also the online help .
AXIS Q6155-E PTZ Dome Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 16. • Stream profiles. See page 19. • ONVIF Media Profiles. See page 19. • Camera settings. See page 19. • Overlay image. See page 21. • Privacy mask. See page 23. Set Up Video Streams To set up the product’s video streams, go to Video > Video Stream. The video stream settings are divided into the following tabs: • Image. See page 16. • H.
AXIS Q6155-E PTZ Dome Network Camera Video Click Save to apply the new settings. About H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bitrates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image, whereas P-frames only contain the differences from previous frames.
AXIS Q6155-E PTZ Dome Network Camera Video - Variable bit rate - Maximum bit rate 5. If you select Maximum bit rate, select which variable to prioritize in the Priority drop-down list. 6. Click Save. How to include current bitrate in a text overlay 1. Go to Video > Video Stream > Overlay Settings. 2. In the Include text field enter #b. 3. Click Save. About Zipstream Axis’ Zipstream Technology is a bitrate reduction technology optimized for video surveillance.
AXIS Q6155-E PTZ Dome Network Camera Video About stream profiles A stream profile is a set of predefined stream settings including resolution, compression, frame rate and overlay settings. Stream profiles can be used: • When setting up recording using action rules. See Events on page 36. • When setting up continuous recording. See Continuous Recording on page 42. • In the Live View page – select the stream profile from the Stream profile drop-down list.
AXIS Q6155-E PTZ Dome Network Camera Video Exposure Settings Exposure is the amount of light the camera’s sensor captures for a scene. Too much light results in a washed out image and too little light results in a dark image. Exposure value - Use the Exposure value slider to adjust the overall brightness of the image. Exposure zones - This setting determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used.
AXIS Q6155-E PTZ Dome Network Camera Video 2. Use the slider to set the Priority between Low motion blur and Low noise. When prioritizing low motion blur (slider all the way to the right) the camera automatically increases gain as brightness decreases. When the gain reaches the set maximum gain for low light, the camera will decrease shutter speed until the set maximum shutter for low light is reached. This is the default priority setting for low light. 3. Select the Max gain value from the drop-down list.
AXIS Q6155-E PTZ Dome Network Camera Video 3. To include a text string, select Include text and enter the text in the field. Modifiers can be used, see File Naming & Date/Time Formats in the online help . 4. Select size, color, and placement of the text string. 5. Click Save. To modify the date and time format, go to System Options > Date & Time. See Date & Time on page 46.
AXIS Q6155-E PTZ Dome Network Camera Video • If you combine a text overlay with and image overlay, the text overlay always takes presidence over the overlay image in height. A text overlay always stretches across the whole video image which means you cannot shrink the overlay strip to make room for an image. For information about the different text overlay heights, see About overlay text.
AXIS Q6155-E PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 19. • Default Viewer for Browser. See page 24. • Viewer Settings. See page 24. • Action Buttons. These are the buttons described in Controls on the Live View Page on page 10. • User Defined Links. See page 25.
AXIS Q6155-E PTZ Dome Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.
AXIS Q6155-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position.
AXIS Q6155-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Set New Pan 0° Important Set new Pan 0° affects all previously defined presets, guard tours, masks etc. Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with the most movement will be followed.
AXIS Q6155-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Top view A B Pan limit start Pan limit end Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will, depending on configuration, steer the camera to a selected preset position or start autotracking from a selected preset position. Using a zoomed-in preset position can make it possible to, for example, read a license plate or identify a person.
AXIS Q6155-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 8. Specify the View Order of the preset positions, or select Random view order. 9. Click Save. How to edit a guard tour 1. Go to Setup > PTZ > Guard Tour. 2. Select the guard tour in the Guard Tour List. 3. Click Modify. How to delete a guard tour 1. Go to Setup > PTZ > Guard Tour. 2. Select the guard tour in the Guard Tour List. 3. Click Remove.
AXIS Q6155-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) To include the name of the OSDI zone in the overlay text, go to Video < Video Stream < Overlay Settings. Check the Include text box and enter the modifier #L in the field. For more information about modifiers, see File Naming & Date/Time Formats in the online help . Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance.
AXIS Q6155-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) • Mechanical Limits for Moving Video Source • Light Control Video Source • Extended Driver Specific Settings for Video Source For download and installation information about PTZ drivers for your Axis product please visit www.axis.com/techsup/ Controls Advanced PTZ settings can be configured under PTZ > Advanced > Controls.
AXIS Q6155-E PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object or if the product is tampered with. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm. Low sensitivity value implies that the product will generate an alarm only if the hit is powerful.
AXIS Q6155-E PTZ Dome Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (100%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving. Ordinary colored objects on ordinary backgrounds trigger motion detection.
AXIS Q6155-E PTZ Dome Network Camera Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • Several applications can run at the same time but some applications might not be compatible with each other.
AXIS Q6155-E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings on page 56.
AXIS Q6155-E PTZ Dome Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
AXIS Q6155-E PTZ Dome Network Camera Events • • • • • • - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. - Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 32. - Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 32.
AXIS Q6155-E PTZ Dome Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Overlay Text – Display an overlay text. See How to include overlay text in an action rule on page 22. • PTZ Control - Autotracking – Start autotracking. See Autotracking on page 27. - Preset Position – Go to a preset position. - Guard Tour – Start a guard tour. See About guard tours on page 28.
AXIS Q6155-E PTZ Dome Network Camera Events SFTP Send Images Encrypted file transfer using SSH File Transport Protocol (SFTP). SFTP is a more secure method than FTP but file transfer might be slower, especially for large files such as high resolution video. Send Video Clip Specify login information for the SFTP server and the server’s public key MD5 fingerprint (32 hexadecimal digits). The SFTP recipient supports SFTP servers using SSH-2 with RSA and DSA host key types. RSA is the preferred method.
AXIS Q6155-E PTZ Dome Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below. To create a new schedule: 1. Go to Events > Schedules and click Add. 2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule. 3. Click OK.
AXIS Q6155-E PTZ Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 42. • To set up action rules, see page 36. • To access recordings, see Find Recordings on page 41. • To play recordings, see Play Recording on page 41. • To export a recording as a video clip, see Export Video Clip on page 42. • To configure camera controlled storage, see Storage on page 52.
AXIS Q6155-E PTZ Dome Network Camera Recordings To play a recording, follow these steps: 1. Go to Recordings > List. 2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the filters. See also Find Recordings on page 41. 3. Select the recording and click Play. The recording will be played in a new browser window. Export Video Clip Recordings on the SD card or network share can be exported as video clips.
AXIS Q6155-E PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS Q6155-E PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS Q6155-E PTZ Dome Network Camera System Options HTTPS HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing. HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by HTTPS is considered adequate for most commercial exchanges. The Axis product can be configured to require HTTPS when users from different user groups (administrator, operator, viewer) log in.
AXIS Q6155-E PTZ Dome Network Camera System Options About certificates Certificates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network protection via IEEE 802.1X and secure upload of images and notification messages for example via email. Two types of certificates can be used with the Axis product: Server/Client certificates - To authenticate the Axis product.
AXIS Q6155-E PTZ Dome Network Camera System Options The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the predefined formats or see File Naming & Date/Time Formats in the online help for information on how to create custom date and time formats. To include date and time in the overlay text, go to Video and select Include date and Include time. Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6.
AXIS Q6155-E PTZ Dome Network Camera System Options arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125 Windows syntax (this may require that you run the command prompt as an administrator) arp -s ping -l 408 -t Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4.
AXIS Q6155-E PTZ Dome Network Camera System Options Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System Options > Network > TCP/IP > Advanced. Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
AXIS Q6155-E PTZ Dome Network Camera System Options NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
AXIS Q6155-E PTZ Dome Network Camera System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use. The QoS settings are configured under System Options > Network > QoS.
AXIS Q6155-E PTZ Dome Network Camera System Options RTP/H.264 The RTP port range and multicast settings are configured under System Options > Network > RTP. The RTP port range defines the range of ports from which the video ports are automatically selected. For multicast streams, only certain IP addresses and port numbers should be used. Select Always Multicast Video to start multicast streaming without opening an RTSP session. Bonjour The Axis product includes support for Bonjour.
AXIS Q6155-E PTZ Dome Network Camera System Options 4. The card can now be removed. Format SD Card NOTICE TICE NO Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.
AXIS Q6155-E PTZ Dome Network Camera System Options 7. Click Mount to mount the SD card. It is possible to change the passphrase without reformatting the card. Open Storage Management, click Encrypt and enter the old and new passphrases. The passphrase can only be changed when the card is mounted. Changing the passphrase does not disrupt ongoing recordings. To disable encryption, unmount the SD card and follow the steps above but clear the Enable SD card encryption option.
AXIS Q6155-E PTZ Dome Network Camera System Options • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 56. To test the product’s PTZ mechanics, click Test under PTZ Status.
AXIS Q6155-E PTZ Dome Network Camera System Options To open the Script Editor, go to System Options > Advanced > Scripting. If a script causes problems, reset the product to its factory default settings, see page 56. For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload.
AXIS Q6155-E PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS Q6155-E PTZ Dome Network Camera Troubleshooting The IP address is being used by another device Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product): • If you receive: Reply from : bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the product.
AXIS Q6155-E PTZ Dome Network Camera Troubleshooting Poor rendering of H.264 images Ensure that your graphics card is using the latest driver. The latest drivers can usually be downloaded from the manufacturer’s website. Color saturation is different in H.264 and Motion JPEG Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more information. Lower frame rate than expected See Performance Considerations on page 61.
AXIS Q6155-E PTZ Dome Network Camera Troubleshooting Product moves too slow High torque mode Positioning errors may occur due to unforeseen physical obstacles such as ice or heavy vibrations. In such cases the product will switch to a high torque mode and correct the position with more power at lower speed. The product will automatically return to normal drive mode after the correction is complete. The switch between normal and high torque mode is logged in the system log.
AXIS Q6155-E PTZ Dome Network Camera Technical Specifications Technical Specifications You can find the latest version of the technical specifications at www.axis.com Performance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both.
User Manual AXIS Q6155-E PTZ Dome Network Camera © Axis Communications AB, 2016 Ver. M1.12 Date: August 2016 Part No.
