USER MANUAL AXIS P5512-E PTZ Dome Network Camera
About this document This manual is intended for administrators and users of the AXIS P5512-E PTZ Dome Network Camera, and is applicable to firmware 5.50 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required.
WARNING • Risk of explosion if the battery is incorrectly replaced. • Replace only with an identical battery or a battery which is recommended by Axis. • Dispose of used batteries according to local regulations or the battery manufacturer's instructions. Disposal and Recycling When this product has reached the end of its useful life, dispose of it according to local raws and regulations.
AXIS P5512-E PTZ Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a Browser . . . . .
AXIS P5512-E PTZ Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 10 11 9 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Control button SDHC card slot Status indicator LED Restart button Part number (P/N) & serial number (S/N). Serial number may be required during installation. Screws (3) Sunshield Hook for safety wire Top cover screws (4) Unit holders (3) Network connector PoE 1 2 3 4 5 1. 2. 3. 4. 5.
AXIS P5512-E PTZ Dome Network Camera Hardware Overview Connectors and Buttons For technical specifications, see page 51. Network Connector RJ45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network switch shall be shielded (STP) and intended for their specific use. Make sure that the network switch is properly grounded.
AXIS P5512-E PTZ Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 51. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS P5512-E PTZ Dome Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS P5512-E PTZ Dome Network Camera Accessing the Product 1. Click Use HTTPS. A temporary certificate (valid for one year) is created, enabling encryption of all traffic to and from the product, and the password can now be set securely. 2. Enter a password and then re-enter it to confirm the spelling. 3. Click OK. The password has now been configured. The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences.
AXIS P5512-E PTZ Dome Network Camera Accessing the Product 1. Go to Setup > Live View Layout. 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 12 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream.
AXIS P5512-E PTZ Dome Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. Focus bar – Use the arrows to focus the camera, or click on a position on the bar to set the focus position. Using the focus bar will disable the product’s autofocus.
AXIS P5512-E PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to Stream H.264 The video compression standard H.
AXIS P5512-E PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS P5512-E PTZ Dome Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P5512-E PTZ Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS P5512-E PTZ Dome Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 16. • Stream profiles. See page 17. • Camera settings. See page 18. • Overlay image. See page 19. Video Stream You can define the following video stream settings from Video > Video Stream: • Image. See page 17. • H.264. See page 17. • MJPEG. See page 17. Pixel Counter The pixel counter shows the number of pixels in an area of the image.
AXIS P5512-E PTZ Dome Network Camera Video Image The default image settings can be configured under Video> Video Stream. Select the Image tab. The following settings are available: • Resolution. Select the default resolution. • Select Aspect ratio correction to improve the appearance of images in the browser when the video stream has a different aspect ratio. Pixels comprising the image are rearranged so as to provide a more accurate representation of the image. • Compression.
AXIS P5512-E PTZ Dome Network Camera Video For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptive name, indicating its purpose. If required, the predefined stream profiles can be modified and new customized stream profiles can be created. To create a new profile or modify an existing profile, go to Setup > Video > Stream Profiles. To select a default stream profile for the Live View page, go to Setup > Live View Config.
AXIS P5512-E PTZ Dome Network Camera Video Image Settings Autofocus enabled - Automatic focusing is enabled by default. If the focus position is changed manually using the focus bar, autofocus will be disabled even if enabled here. In this case, use the PTZ control panel to enable autofocus, see PTZ Controls, on page 10. If required, the focus control can be disabled under PTZ > Advanced > Controls.
AXIS P5512-E PTZ Dome Network Camera Video Using Overlay Text in an Action Rule Action rules, see page 30, can display an overlay text when the rule is triggered. The text can be used to provide information for forensic video analysis, notify surveillance operators or validate triggers and actions during product installation and configuration. To display overlay text when an action rule is triggered, the modifier #D should be used as described below.
AXIS P5512-E PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 17. • Default Viewer for Browser. See page 21. • Viewer Settings. See page 22. • Action Buttons. These are the buttons described in Controls on the Live View Page, on page 9 . • User Defined Links. See page 22.
AXIS P5512-E PTZ Dome Network Camera Live View Config Other browsers Server Push Recommended viewer for other browsers (Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to Server Push (Motion JPEG only). Still image Displays still images only. Click the Refresh button in your browser to view a new image. For more information, please see the online help . Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings.
AXIS P5512-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • When setting up action rules. See page 30. • When setting up Guard Tour. See page 24. • When setting up the Gatekeeper. See page 24 To add a preset position: 1.
AXIS P5512-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Gatekeeper The Advanced Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will steer the camera to a selected preset position. Using a zoomed-in preset position can make it possible to, for example, read a license plate or identify a person. When motion is no longer detected, the camera returns to its Home position after a defined time.
AXIS P5512-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e.
AXIS P5512-E PTZ Dome Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view. Motion detection is configured by defining up to 10 Include and Exclude windows: • Include windows — define areas where motion should be detected • Exclude windows — define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored).
AXIS P5512-E PTZ Dome Network Camera Detectors 4. Adjust the Object Size, History and Sensitivity profile sliders (see Motion Detection Parameters for details). Any detected motion within an active window is indicated by red peaks in the Activity window. 5. Click Save. To exclude parts of the include window, select the Configure Excluded Windows and position the exclude window within the include window. To delete an include or exclude window, select the window in the list of windows and click Del.
AXIS P5512-E PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS P5512-E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS P5512-E PTZ Dome Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications, on page 28.
AXIS P5512-E PTZ Dome Network Camera Events - Recurrence – Trigger the rule periodically. SeeRecurrences, on page 33. This can for example be used to upload an image every 5 minutes. - Use Schedule – Trigger the rule according to the selected schedule. See Schedules, on page 33. Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Overlay Text – Display an overlay text. SeeUsing Overlay Text in an Action Rule, on page 20.
AXIS P5512-E PTZ Dome Network Camera Events For more information, see the online help . Recipients Recipients receive media files and notification messages. The following recipients are available: Recipient Use with action Email1 Send Images Send Notification Send Video Clip FTP Send Images Send Video Clip HTTP Send Images Send Notification Send Video Clip HTTPS Send Images Send Notification Send Video Clip Network Share2 Send Images Send Video Clip TCP 1. 2.
AXIS P5512-E PTZ Dome Network Camera Events To set up an email recipient using one of the listed providers: 1. Go to Events > Recipients and click Add. 2. Enter a Name and select Email from the Type list. 3. Enter the email addresses to send emails to in the To field. Use commas to separate multiple addresses. 4. Select the email provider from the Provider list. 5. Enter the user ID and password for the email account. 6. Click Test to send a test email.
AXIS P5512-E PTZ Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 34. • To set up action rules, see page 31. • To access recordings, see Recording List, on page 34. • To configure camera controlled storage, see Storage, on page 43. Recording List Recorded videos are listed on the Recordings > List page.
AXIS P5512-E PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS P5512-E PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS P5512-E PTZ Dome Network Camera System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser. The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page.
AXIS P5512-E PTZ Dome Network Camera System Options To install a self-signed certificate: 1. Go to Setup > System Options > Security > Certificates. 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed certificate as described above. 2. Go to Setup > System Options > Security > Certificates. 3. Click Create certificate signing request and provide the requested information. 4.
AXIS P5512-E PTZ Dome Network Camera System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic. DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses.
AXIS P5512-E PTZ Dome Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http:// in the Location/Address field. For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.
AXIS P5512-E PTZ Dome Network Camera System Options NTP Configuration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under System Options > Network > TCP/IP > Advanced. Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server. To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
AXIS P5512-E PTZ Dome Network Camera System Options Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected. Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field.
AXIS P5512-E PTZ Dome Network Camera System Options Note If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled. Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.
AXIS P5512-E PTZ Dome Network Camera System Options Note To prevent corruption of recordings, the SD card should always be unmounted before removal. If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. The settings under Storage Device Settings are used to configure removal of recorded video. Automatic disk cleanup can be enabled and set according to a schedule. The disk can be locked to prevent removal of recordings.
AXIS P5512-E PTZ Dome Network Camera System Options For information about firmware upgrade, see Upgrading the Firmware, on page 47. Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting, on page 47. System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview.
AXIS P5512-E PTZ Dome Network Camera System Options File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http:///local// where is the selected user group (viewer, operator or administrator) for the uploaded file. Plain Config Plain Config is for advanced users with experience of Axis product configuration.
AXIS P5512-E PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS P5512-E PTZ Dome Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label. 1.
AXIS P5512-E PTZ Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the DNS name (if the name has been configured). If required, a static IP address can be assigned manually.
AXIS P5512-E PTZ Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 53. Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution.
AXIS P5512-E PTZ Dome Network Camera Technical Specifications Technical Specifications Function/group Network Item Specifications Models AXIS P5512–E 50 Hz AXIS P5512–E 60 Hz Image sensor 1/4” CCD Lens Varifocal f=3.8 - 46 mm, F1.6 - 2.7, autofocus, automatic day/night Horizontal angle of view: 51.6° - 4.4° Minimum illumination Color: 1.0 lux at 30 IRE F1.6 B/W: 0.3 lux at 30 IRE F1.
AXIS P5512-E PTZ Dome Network Camera Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform; specifications at www.axis.com AXIS Video Hosting System (AVHS) with One-Click Camera Connection. ONVIF Profile S; specification at www.onvif.
AXIS P5512-E PTZ Dome Network Camera Technical Specifications Function/group Item Specifications Weight 1.2 kg (2.6 lb.
User Manual AXIS P5512-E PTZ Dome Network Camera © Axis Communications AB, 2013 Ver. M4.3 Date: October 2013 Part No.